We were on our way through Ohio when winter storm Saturn hit. We were forced off the roads by cops in Grove City. I called the reservations department and explained asking if we could change our reservation to the Comfort Inn we were sitting 5 ft from in Grove City. They told me Grove City had plenty of rooms but that in order for me to stay there I would have to pay again, I had already paid for Cincinnati. A cop who was with us at the gas station got on the phone and explained we had 3 kids and needed for our children's safety to be moved to the Grove City location. The lady told the cop,"Too bad" which made the cop VERY mad.
Thankfully a plow pulled into the station and the cop spoke to the driver who explained his route was well past Cincinnati. The cop rounded up people going that way and then lined us all up behind the plow and his patrol car. We crawled down the highway at 25 MPH for over 3 hours to get to the hotel.
Once we got there I have to admit the front desk lady was super nice and was very upset her company wouldn't do anything for us. The beds were nice and the room was clean. But I wont be staying at another Comfort Inn if they are so unhelpful to their guest caught in a force of nature.
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- Also Known As:
- Comfort Inn Northeast Hotel Cincinnati
- Comfort Inn Cincinnati
- Cincinnati Comfort Inn
- Comfort Inn Northeast Cincinnati, Ohio