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“Awesome Service” 5 of 5 stars
Review of Hampton Inn Cincinnati Eastgate

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Hampton Inn Cincinnati Eastgate
2.5 of 5 Hotel   |   858 Eastgate North Drive, Cincinnati, OH 45245   |  
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Ranked #9 of 49 hotels in Cincinnati
A TripAdvisor Member
“Awesome Service”
5 of 5 stars Reviewed July 31, 2013

Awesome customer service, great rooms, great deal! Will stay there again for sure! They were very accomodating when we had been traveling all night and the cleaned a room just for us to be able to check in early to sleep. Thank you so much!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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166 people have reviewed this hotel

Traveler rating
    90
    47
    18
    5
    6
See reviews for
76
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Chicago
1 review
2 of 5 stars Reviewed July 30, 2013

I have stayed at other Hampton Inns while in Cinncinnati attending the Macys Music Festival that were much nicer and cleaner. I was disappointed because the bed skirt was dragging the floor, the bathroom had no ventilation system and I slipped on the wet floor after getting out of the shower, there were not enough towels in the room and the ones that were there were dingy, and I absolutely abhorred the ssue with the garbage. There was one trash can in the bathroom for the entire room and by the time we checked out after a weekend, the trash was overflowing. When I inquired aout a trashbag, I was told they didn't use them and that the cans were cleaned after check out. This was by far my worst experience with a Hampton Inn. Room 317 needs a VENTILATION SYSTEM or ilton beware of potential lawsuits when someone falls on the floor after a hot steamy shower and seriously hurts themself. Oh, the windows were filthy and the carpet needed cleaning. The best thing about this Hampton Inn was the location and the fact that it was surrounded by stores and restaurants if you could access them though all of the major construction.

Room Tip: If you love Hampton Inns as I do, try to book your stay at the one by the University which is of a h...
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  • Stayed July 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lillian R, General Manager at Hampton Inn Cincinnati Eastgate, responded to this review, July 31, 2013
I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action.

I would very much like the opportunity to personally apologize for the inconveniences that you went through during your stay. On behalf of the entire team, we thank you for your feedback and are truly sorry we did not succeed creating a memorable experience for you. Should you desire to further discuss your visit, please feel free to contact me. I would love the opportunity to earn your business and have you stay with us again.

Lillian Robbers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Freehold, United States
1 review
5 of 5 stars Reviewed July 27, 2013

As we have stayed in Hampton Inn hotels before on other vacation trips, we chose this hotel as it was in the general area that we were looking for an apartment for my son who would be starting his new job. The price was very reasonable & the room was large enough to accomodate 4 of us. Better yet was that parking was not an added costl like other hotels. The staff (from front desk, to cleaning to breakfast area) were all very pleasant. I would definitely recommend this hotel for anyone visiting the general Greater Cincinnatil area.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Bristol, Virginia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2013

I come to Cincinnati once a year and always stay at the Hampton Inn Eastgate. Why? Because it is always clean, the staff are always helpful in a natural easy kind of way. I even had one of the breakfast ladies remember me from years past. The breakfast is amazing. Full hot breakfast, fresh fruit, yogurt, the whole works. Easy access to internet. The beds are comfortable and the rooms are quiet. The facility is close to great restaurants, shopping and easy access to major highways. If ever a motel felt like home, this one does. I really enjoy my stays there and plan to continue to book at this hotel. Linda

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Grosse Pointe Woods, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 21, 2013

Good location for many activities. Staff very friendly and efficient. Complimentary breakfast items kept stocked, even during peak dining periods. If going to Creation Museum, other hotel choices are more conveniently situated.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Travelers Rest, South Carolina
Top Contributor
115 reviews 115 reviews
23 hotel reviews
Reviews in 42 cities Reviews in 42 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 20, 2013

The Hampton Inn Eastgate location is a great place to stop if you're visiting the Cincinnati area. It provides a pleasant hotel at a price that is much more attractive than those in town, but has easy access to the city and its attractions. Staff is friendly and helpful.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ontario, United States
1 review
5 of 5 stars Reviewed July 17, 2013

The hotel is located in an area that is close to plenty of restaurants. There is a grocery store/super center within walking distance in case you forgot to bring something- or you could just ask the front desk which has an array of items available. The rooms are clean and well maintained. The common area that serves as the dining room for the complementary breakfast is set up nicely and inviting. The staff is courteous and friendly. A nice touch is that they have breakfast to go in the morning at the front desk if you don't have time to sit down and eat.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Cincinnati Eastgate

Address: 858 Eastgate North Drive, Cincinnati, OH 45245
Phone Number:
Location: United States > Ohio > Cincinnati
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Cincinnati
#11 Business Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cincinnati Eastgate 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Cincinnati Eastgate Hotel Cincinnati
Cincinnati Hampton Inn
Hampton Inn Cincinnati Eastgate Ohio

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