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“Simply the Best” 5 of 5 stars
Review of Holiday Inn Express Walla Walla

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Holiday Inn Express Walla Walla
2.5 of 5 Hotel   |   1433 West Pine Street, Walla Walla, WA 99362   |  
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Ranked #3 of 14 Hotels in Walla Walla
Blaine, Washington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Simply the Best”
5 of 5 stars Reviewed March 9, 2012

My wife and I have stayed at the Holiday Inn Express in Walla Walla, Washington dozens of times in the past several years and have never been disappointed about even the slightest thing. The hotel staff is always very friendly, well trained and more than eager to make your stay one that is comfortable and enjoyable. The facility is very well maintained and always immaculate. Kudos to the owner, management team and staff!!!
Tom and Sandy Koenig

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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225 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Kennewick, Washington
Top Contributor
125 reviews 125 reviews
53 hotel reviews
Reviews in 74 cities Reviews in 74 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed March 2, 2012

My usual lengthy reviews are not for this property. It is very typical of HIE properties. I would stay again if prices remain as reasonable.

Even though there were signs apologizing for renovation I was not bothered by any noises you would think would construction would bring. This location is slightly removed from "downtown" by one exit on the highway and I found it very quiet. Rooms were clean and large and the bed was comfy as usual too.

The breakfast area was surprisingly large and had a good sized island in the middle with food items rather than everything being along a wall. Typical HIE breakfast items and evening cookies were offered. Breakfast was hot and plentiful.

Parking was a little cramped as it shared a lot with a small plaza that houses a nice little coffee shop (yes it had a drive thru window!). I had no problem parking around the back and access in and out was through the breakfast area. A Comfort Inn is next door but has it's own parking.

Front desk was very friendly and even had a list of recommended local restaurants and wine venues for us. They were informative and accommodating. Housekeeping was great and had the beds made up well as well as the rooms cleaned nicely.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olympia
Top Contributor
128 reviews 128 reviews
18 hotel reviews
Reviews in 51 cities Reviews in 51 cities
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed February 22, 2012

Quite honestly, this hotel would have been very comfortable if they did not have a major construction project underway. They are currently renovating the entire 3rd floor and unfortunately, we were not warned of this prior to paying for a weekend stay. Which meant that it was impossible to be in your room during the day - until at least 5:30PM - & we were driven out by the 9:30AM start of bolts being drilled into the floor above us on Sunday. The staff were as nice as possible, but the construction project was not something that they had any control over and weekend or not, they were working.

Room Tip: Wait until after the construction is over to stay here.
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  • Stayed February 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leahna L, General Manager at Holiday Inn Express Walla Walla, responded to this review, February 28, 2012
We would like to personally apologize for any inconvenience our construction caused you during your stay with us. We had not expected to be doing construction on the weekend of your stay and apologize for not giving you a warning before your arrival to the hotel. Construction will be complete at the end of February which is why there ended up being work done over the weekend. We have posted signage around the hotel in regards to our construction and have tried to inform every guest at check-in of possible noise so guests will not be disturbed. We hope that you will feel comfortable to stay with us in the future and enjoy our newly remodeled rooms.
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Bend, Oregon, United States
1 review
5 of 5 stars Reviewed January 31, 2012

This place was unmatched for the price payed to stay here. The service was excellent! Check-in and check-out was quick and the staff was very professional and knowledgeable. There was a wide variety of food available for the free breakfast in the morning along with the soft fresh cookies placed out at 7pm for the guests. The rooms were very clean, quiet, and spacious. The pool and jacuzzi was also clean and well worth it. I have stayed in a lot of hotels but never one where the staff went out of there way so much to accommodate the guests needs. I stayed here for business and plan on going only to this hotel when I return to Walla Walla, WA.

Room Tip: I stayed in room 317 and it was very quiet and comfortable.
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leahna L, General Manager at Holiday Inn Express Walla Walla, responded to this review, February 28, 2012
We are glad you had a great experience at our hotel. We strive every day to make guests feel welcome and comfortable. Thank you so much for your kind words and we hope to see you again soon.
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Alabama
Top Contributor
65 reviews 65 reviews
41 hotel reviews
Reviews in 34 cities Reviews in 34 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 11, 2011

Very nice hotel in Walla Walla. I've stay in two other hotels in Walla Walla for business and when I return again, I will stay here. The staff was awesome and check-in was seamless. I stayed in room 127. Right outside the room is the HVAC return that is quite noisy. I was able to tune it out but it might be problematic to other guests.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakima, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2011

I frequently stay at holiday inn express hotels, but this one is top in my book. The hotel is like new, very clean and the staff is always very friendly and more than willing to go out of their way to make my stay pleasant. I highly recommend this hotel if you plan to stay in Walla Walla, WA.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 6, 2011

We stayed at this clean, convenient property in Walla Walla on a very busy weekend, with a large group. Rooms and the entire property were nice and clean. Front desk help was cordial, but was obviously less than pleased to have our large group checking in, judging from the dismissive attitude and their hurry to clear us from the lobby.
Rooms are basic but funcional and very clean. The telephone in Room 217 is non-functional. Holiday Inn Express usually provides a good, basic warm breakfast, but perhaps the busy weekend and the fact that the hotel was full of guests kept them from keeping up. Cinnamon rolls (their usual specialty) were cold, and scrambled eggs VERY salty.
Still, for the price this is a good bet. Close to Hwy 12 with good access to downtown, Whitman College, etc.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Walla Walla

Address: 1433 West Pine Street, Walla Walla, WA 99362
Phone Number:
Location: United States > Washington > Walla Walla
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Walla Walla
#5 Family Hotel in Walla Walla
#5 Romantic Hotel in Walla Walla
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Walla Walla 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Surrounded by wineries, and vineyards, one of Walla Walla's newest lodging facilities, the Holiday Inn Express Hotel welcomes you. Whether you are here for business or pleasure, our location offers easy access to all this community has to offer. The Balloon Stampede, Winery Barrel Tastings, graduations/ events, Walla Walla County Fair, sporting events, art, car and horse shows are a few events held in our historical town. We have 81 spacious rooms, an indoor pool and spa, 24-hour fitness room and business center. We serve a complimentary super deluxe Continental breakfast and every night we make fresh baked cookies and milk. All of our rooms offer either king or queen size beds, microwaves, mini-fridges, irons and ironing boards. Corporate travelers enjoy over-sized desks and ergonomic chairs plus free high-speed wireless and hard wired Internet access. Whether you are in town to sample one of our award winning wines, visiting our beautiful historic downtown , or just getting away to relax, Walla Walla and the Holiday Inn Express have just what you need!! Stay smart at the totally smoke free Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Walla Walla Hotel Walla Walla
Holiday Inn Walla Walla
Walla Walla Holiday Inn

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