My husband and I recently stayed at Walla Faces Inn and had a very good experience. Our 15 week year old son was with us and it was incredibly helpful that the Inn had a pack n play we could use that they set up in the room for us. We stayed in Suite 1 which has a great layout. The full size kitchen, washer/dryer (we did not use) and spacious layout made it very easy for the 3 of us to stay there. The location downtown is very convenient as we were able to walk to all our meals. The amenities in the room are great and there are some great touches (i.e. free bottle of wine in room, beers in fridge, etc.)
The only issue we had was that our room did not have hot water. We arrived on Friday and did not use any hot water and on Saturday morning my shower was warm (not super hot) and my husband's was then cold. We figured that it could be something temporary and started our day but in the evening when we went to give our son a bath and tried using the jacuzzi tub we realized there was no hot water. After we put our son to sleep we called/emailed the owners. On Sunday morning they contacted us and had us shower in another room in the Inn. The owner kept saying she wish she knew about the issue earlier but I flagged it as soon as we were aware there was a problem. In the end, we took showers down the hall but I am surprised the owners did not compensate us for the inconvenience through a discount to the room, another free bottle of wine, a free tasting in their room, etc. I would still go back to this hotel but was very surprised about the hot water issue.
- Official Description (provided by the hotel):
- Explore Walla Walla's award winning Main Street during your stay at the suites at the Walla Faces Historic Downtown. The hotel is art-centered with original works throughout its guestrooms and public spaces. Enjoy convenient access to wineries, live entertainment and restaurants. We're within walking distance to Whitman College - just a few short blocks away. You'll be in the middle of all the activities while at Walla Faces Inns Historic Downtown. ... more less