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“Clean, Comfortable, Convenient, Best Value in Town.” 5 of 5 stars
Review of Hampton Inn & Suites Walla Walla

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Hampton Inn & Suites Walla Walla
2.5 of 5 Hotel   |   1531 Kelly Place, Walla Walla, WA 99362   |  
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Ranked #2 of 14 Hotels in Walla Walla
Austin, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Clean, Comfortable, Convenient, Best Value in Town.”
5 of 5 stars Reviewed May 22, 2013

King Suite on the back of the property, preferably top floor, is the way to go. Everything is nice, comfortable, spacious, and clean. I stay here frequently and it is the best value in town, especially since there is always ample parking. I used to stay at what many call the premium hotel in town but after staying here I would never consider it again--the value and comfort is just too good to ignore.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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266 reviews from our community

Traveler rating
    154
    89
    15
    5
    3
See reviews for
79
80
14
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed May 20, 2013

excellent facility - everything seemd very new. clean and excellent staff. they offered to pick me up at the airport and even called my cell to tell me they were waiting. one of the best hamptons i have stayed in. would definitely stay here again.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

This Hampton Inn is a great place to stay in Walla Walla. We had a large King room with kitchenette and it was quite spacious, clean and comfy. Loved the fridge, nice breakfast in the morning, friendly staff, this is a really good value. We've stayed here at least four times.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

This is the third year we've stayed at Hampton for the Spring Opening of the summer wine season in Walla Walla. Staff is attentive, cheerful, and very helpful. Rooms are comfortable, spotless, with all the details to make the stay a pleasure. The complementary breakfast works, as does the collection of fresh fruit and coffee that's always available.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, United States
1 review
5 of 5 stars Reviewed May 13, 2013

One of the biggest frustrations with hotels in general is the guest's inevitable search for a place to plug in his or her electronics. In this modern age, it is very common for a guest to have a mobile phone, laptop, e-reader, tablet, or any other number of electronic devices on their trip. And if you're traveling with family or friends, good luck! Hotels have slowly gotten better at providing places for us to plug these devices in during our stay, but it's just not fast enough. This Hampton Inn however, generously provided a charging 'station' on the nightstand next to the bed with several types of connectors. Not only was I able to charge my phone and plug in my laptop to work, but I could also use the USB connection to charge my iPad overnight. Excellent idea! I just hope more hotels will jump on board and start giving us such convenience. Thanks Hampton!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Federal Way, United States
1 review
5 of 5 stars Reviewed May 11, 2013

Although the hotel is on the outskirts of town, it is close enough to everything to be convenient. The room is comfortable, the king size bed in our room was very comfortable, and the sofa bed was comfortable to sit on. There was a good sized kitchenette area with a small fridge, microwave, sink and one-cup coffee maker. The pool was heated and was very clean. The breakfast was better than most, including eggs and bacon or sausage. The staff were very friendly and helpful.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Wyoming
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 7, 2013

This was a very expensive room for a Hampton inn. We payed over 180.00 night. The first day we were there we came back to our room after being gone all day around 3:30 pm for my husband to take a shower prior to going out for dinner. As soon as we got to the room the maids came knocking at the door and said "can we clean your room". We asked for 10 minutes for my husband to take a shower. The answer was no, either we clean now or not at all. Since we had to be somewhere at 4:30 we had to decline. But it made me really mad that after the room being empty all day they could not give us 10 minutes in the room. Not the end of the world but frustrating for the price we paid. The next day, they did clean, but left a note they could not make the bed because there was a "papers" on the bed. The papers were a couple of envelopes. Complained to the front desk people, they appear to care less. Free breakfast was one of the worst I have ever had. Tasted like freeze dried food, everything had a packaged taste. Second day we did not ever attempt to eat it. Also hotel used exclusively plastic and cardboard. No real glasses or cups anywhere, including in the room. Considering this is "wine" country it would have been nice to have a real glass to have some wine in the room.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nate C, General Manager at Hampton Inn & Suites Walla Walla, responded to this review, May 9, 2013
We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. The issues you've experienced have been addressed with our housekeeping and dining teams to ensure we improve these areas. Thank you for your feedback and we hope you will come back and stay with us again. Feel free to contact me if you have further comments, questions, or concerns.

Nate Carlile
General Manager
509-525-1398
nate.carlile@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Walla Walla

Address: 1531 Kelly Place, Walla Walla, WA 99362
Phone Number:
Location: United States > Washington > Walla Walla
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Walla Walla
#3 Business Hotel in Walla Walla
#3 Family Hotel in Walla Walla
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Walla Walla 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Newest hotel in Walla Walla! The new Hampton Inn & Suites in Walla Walla, would love to have you as our guest! Our beautiful breakfast/ lobby area and gorgeous rooms will welcome you home after a hard day of work or play. Enjoy a nice work out in our fitness room, or relax in our outdoor heated pool and hot tub. Join Hilton Honors to make sure you get your points and miles! ... more   less 
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Also Known As:
Hampton Inn And Suites Walla Walla
Hampton Inn & Suites Walla Walla Hotel Walla Walla

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