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“Poor stay” 3 of 5 stars
Review of Hampton Inn Vicksburg

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Hampton Inn Vicksburg
2.5 of 5 Hotel   |   3330 Clay Street, Vicksburg, MS 39183   |  
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Weekend Getaway Package
Ranked #1 of 32 Hotels in Vicksburg
Batesville, United States
1 review
“Poor stay”
3 of 5 stars Reviewed August 16, 2013

When you ask for and are told you are getting Gov't rate, make sure it is at Gov't Per Diem rate. Blackout curtains don't close. Too much light in the room at night. Overall-not a good experience. There are better hotels close by.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron B, Public Relations Manager at Hampton Inn Vicksburg, responded to this review, August 19, 2013
Edward D,

First let me apologize for the inconvenience caused by the misunderstanding over the room rate. We appreciate you writing a review of your stay with us and we will pass the information on to the front desk staff in the effort to improve our services and better explain rates and differences to future guest. These reviews are an important part of our process to always improve. We invite you to return in the future and gauge these improvements for yourself.
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392 reviews from our community

Traveler rating
    288
    71
    21
    8
    4
See reviews for
117
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72
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Benton AR, United States
1 review
4 of 5 stars Reviewed August 15, 2013

This is a great hotel to stay. Everything was five star quality. However, I am enrolled in the triple points promotion and the hotel does not take part in this promotion. I feel like I should be awarded those points. This is false advertisement in my opinion and I would not stay here again unless that changed. Great staff and comfortable place to stay.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron B, Public Relations Manager at Hampton Inn Vicksburg, responded to this review, August 16, 2013
Jared C,

Thank you for letting us know about your stay. We were delighted to have you here and we look forward to seeing you again in the future. Hilton usually runs multiple promotions at once and each hotel determines which one best suits them and their guests. We apologize for the inconvenience you encountered when trying to claim your triple points. Be sure to ask what promotions the property is honoring during your stay, as we want each guest to be satisfied with their stay.
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Canton,ga
Top Contributor
136 reviews 136 reviews
16 hotel reviews
Reviews in 59 cities Reviews in 59 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 13, 2013

Another first rate Hampton inn. Exactly what you hope for and get with Hampton Inn. Friendly staff, and very good breakfast included. This is across the street from the entrance to the Vicksburg National Park.

Room Tip: Get room away from ice machine & elevators
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron B, Public Relations Manager at Hampton Inn Vicksburg, responded to this review, August 14, 2013
LovetoeatCanton_ga,

Thanks for letting us know about your stay. We were delighted to have you here and we look forward to seeing you again in the future. We are glad you enjoyed the breakfast and we invite you back for the Manager's Reception served in the lobby Mon - Sat evenings. In addition to the National Military Park located across the street there are lots of other historical attractions in the city. Be sure to ask an Associate about special events taking place for the 150th anniversary commemoration of the Siege of Vicksburg.
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Vicksburg, United States
1 review
5 of 5 stars Reviewed August 13, 2013

I was in Vicksburg for a training class last week and I stayed here. For some reason, a lot of hotels in the area have a government rate that's actually higher than the rate we're allowed, but they were very accommodating and agreed to lower theirs to ours with just a quick phone call. The hotel's clean and the breakfast is good. Every evening from 5-7 pm they have a reception with lots of free snacks and drinks. I'd definitely stay here again. Thanks!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron B, Public Relations Manager at Hampton Inn Vicksburg, responded to this review, August 14, 2013
Long L,

We appreciate you taking the time to write a review of your stay with us. We loved having you here and we look forward to seeing you again in the future. We are glad we were able to accommodate you on rate and that you enjoyed your stay here. While you are here be sure to take some time for yourself, get out and enjoy some of the parks throughout the city and along the waterfront. Ask an Associate for suggestions and directions.
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Cibolo, United States
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 8, 2013

This hotel has really gone down in appearance and service. As a family that travels on the road often, we always looked forward in staying here over the years. The hotel is not clean and friendly like it once was.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron B, Public Relations Manager at Hampton Inn Vicksburg, responded to this review, August 12, 2013
Shaunty I,

Thank you for taking the time to write a review about your recent stay at our hotel. We understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. We truly apologize if this was the case and we can assure you that we will definitely keep your review in mind to improve our in-property experience. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from us. We do everything we can to ensure our guests enjoy our hotel. With that said, we assure that your feedback is incredibly important to us and we will definitely take your comments into consideration.

Again, we thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town.
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Hernando, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2013

My stay at the Hampton Inn Vicksburg could not a have been better. The staff was very friendly and helpful. The breakfast was great. My husband was watching our children while I was at a conference and they had all good experiences as well. Very clean room- I checked all surfaces for dust and didn't find any!

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron B, Public Relations Manager at Hampton Inn Vicksburg, responded to this review, August 8, 2013
Margaret H,

Thank you for writing a review of your stay with us. We loved having you here and we look forward to seeing you again in the future. We are glad your family enjoyed their stay here. We invite you to come back and stay with us when the entire family can get out and see some of the great attractions in our city. Be sure to ask an Associate about the great family-friendly things to do during your next stay. They will be happy to assist you with suggestions and directions.
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Reno, Nevada
Top Contributor
88 reviews 88 reviews
61 hotel reviews
Reviews in 65 cities Reviews in 65 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 4, 2013

I chose to stay here because of the property being so close to Vicksburg NMP. It's so close, that you can walk across the street to the main Visitor Center for Vicksburg.
The staff is extremely friendly, from check in until check out. My room was spacious, quiet, clean and comfortable. From my window I could look across the street at Vicksburg NMP. My main purpose for visiting the area was to visit Vicksburg NMP.
Breakfast was your typical Hampton Inn breakfast. The breakfast host was able to keep everything stocked up which was very nice because the hotel was sold out.
I'll definitely stay here again when I'm in the area.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron B, Public Relations Manager at Hampton Inn Vicksburg, responded to this review, August 5, 2013
smokymtndeb,

Thanks for letting us know about your stay. We were delighted you chose to stay with us and we hope to see you again in the future. We are glad you enjoyed the convenience of our location and that you were able to visit the Military Park and the Visitor Center during your stay with us. Be sure to ask an Associate about some of the other great historic attractions in the city during your stay. They will be glad to provide you with directions and suggestions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Vicksburg

Address: 3330 Clay Street, Vicksburg, MS 39183
Phone Number:
Location: United States > Mississippi > Vicksburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Vicksburg
#1 Romantic Hotel in Vicksburg
#1 Family Hotel in Vicksburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Vicksburg 2.5*
Number of rooms: 123
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Also Known As:
Hampton Inn Vicksburg Hotel Vicksburg
Vicksburg Hampton Inn

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