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“Has seen better days” 3 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.5 of 5 Hotel   |   3332 Clay Street, Vicksburg, MS 39180   |  
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Ranked #16 of 32 hotels in Vicksburg
Franklin, TN
Top Contributor
73 reviews 73 reviews
47 hotel reviews
Reviews in 44 cities Reviews in 44 cities
45 helpful votes 45 helpful votes
“Has seen better days”
3 of 5 stars Reviewed July 23, 2013

The good news is that staff at this hotel were great, and I have only good things to say about them. The bad news is that this property is old and has not been maintained, and is not one that I would recommend. The carpet seemed dirty, the toilet seat was loose, the vent in the bathroom needed cleaning, the phone was unplugged (with no cord available), and my comforter had a cigarette hole burned into it, and etc. The walls had that faux stucco stuff - popcorn or whatever - and they seemed to be cracking where the drywall mud was applied. My key kept having problems, and that just seemed odd. As a note, this hotel does have exterior entry into the rooms, which was fine with me, but may concern others.

Once again, great staff just across the street from Vicksburg Military Park, but I would pay a little more until this place has some much needed renovation work. I never had their free breakfast, but heard very nice things about that, which is a plus. To me this hotel is somewhere between poor and average, and I give it average only because the staff were so welcoming. They just need ownership to fix up the place.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review, July 29, 2013
champferg,

Thank you for letting us know about your stay. We enjoyed having you stay with us and we apologize that everything was not quite up to your expectations. We are constantly trying to maintain and improve our property and we appreciate your input. Your comments will be passed on to the housekeeping and maintenance staff. We invite you to return in the future so you can see the improvements for yourself.
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127 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed July 21, 2013 via mobile

I don't think the areas beyond the front had been cleaned in weeks. There was mold on the shower stall. I felt dirty just staying there. The pool area was trashy, the ice machine didn't work. The floor in the bathroom was dirty. I would not stay there again.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review, July 29, 2013
Polkadotgolfer,

We appreciate your review of our property. We take guest comfort seriously and your remarks will be passed on to the housekeeping and maintenance staff. We apologize for any inconvenience you experienced during your stay and we hope you will stay with us in the future so you can see the improvements.
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Vicksburg, Mississippi
1 review
5 of 5 stars Reviewed July 4, 2013

We stayed at the hotel during an electrical outage caused by a storm. It was very clean and comfortable. The front desk was very pleasant and accomodating. I highly recommend this hotel. It is safe, clean, and affordable. Very good experience!

Room Tip: Ask for best available rate and a discount may be available. :-)
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review, July 8, 2013
Helen A,

We are glad we were able to accommodate you during the outage. We appreciate you writing a review of your stay with us. We are glad you enjoyed your stay and we hope you will recommend us to family and friends when they are in town visiting. Our pool and patio area makes a great place to relax and unwind after a day of visiting the sites and attractions in the area.
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Lewisville, Texas
Top Contributor
69 reviews 69 reviews
32 hotel reviews
Reviews in 44 cities Reviews in 44 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 29, 2013

We chose this one near the Vicksburg National Military Park. GPS said it was further down Clay St. But we saw the sign. Getting to it was a task as it is hidden over the hill behind the other hotel. Glad we checked in before going out to eat as a hard storm put out the lights all around and we'd have had a lot of trouble finding it otherwise. It was comfortable and clean. Breakfast was good with a variety of food and plenty of coffee. I missed the popcorn time at check in. :( staff were nice. I got the ground floor as requested.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review, July 1, 2013
ada11s,

Thank you for letting us know about your stay with us. It was great having you here and we look forward to serving you again in the future. We are glad that you were able to find us before the lights went out. Be sure to check by the lobby Mon - Sat evenings as we serve light snacks, ice cream and popcorn with beverages as part of our Manager's Reception. If you need directions to attractions or restaurants be sure to ask any Associate they will be glad to assist you with details and suggestions.
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Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 24, 2013 via mobile

We were looking for a place to stay overnight on our trip home from the beach. We had a lot of difficulty finding anywhere that would accept pets so we were relieved when we located this establishment. The hotel staff was very friendly and helpful, unfortunately the hotel is in need of some major work. Our hotel room smelled strongly of mildew, and when I walked to the door there was actually about 3 feet of carpet that was soaking wet. Other members of my family stayed in another room and theirs reeked of cigarette smoke. Next time I will pay a little more and stay at an updated hotel. However, it was otherwise clean and the staff was great, so I can't fault them for the issues.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review, June 25, 2013
JJ_attwood,

Thank you for taking the time to write a review of your stay with us. We enjoyed having you here and we want to apologize for the inconveniences you encountered during your stay. We are constantly striving to maintain and improve our facilities. If you ever encounter a problem during your stay please notify any Associate so they can make sure the issue is addressed and corrected. We hope you will stay with us again in the future so you can see our progress and we can earn back your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Mississippi, United States
1 review
4 of 5 stars Reviewed June 23, 2013

After several years , I made a trip back to Vicksburg to see friends & family.
The last time I had visited this property it was under a different signage. I
was a little apprehensive when I decided to stay here. What a wonderful
surprise to find very little had changed. The property was beautiful & well-
maintained. The staff were absolutely wonderful & accomodating (no surprise
there). The room was one of the most comfortable & relaxxing I've had in a
while. I can honestly say that southern hospitality is very much present at
your establishment.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review, June 24, 2013
Dwight L,

We appreciate you writing a review of your stay with us. It was great having you here and we look forward to seeing you again in the future. We are glad you enjoyed your stay with us and that you were able to relax in your comfortable room. If there is anything we can assist you with during your stay be sure to ask an Associate. We serve a complimentary, hot breakfast seven days a week in our lobby, and snacks and beverages Mon - Sat evening. Be sure to stop by during your stay.
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Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 20, 2013 via mobile

We did not have a reservation and was able to get a nice room on the ground floor. Right across from the National Park. The beds were comfortable and linens were clean. Overall the room was clean there were just a few signs of an aging establishment. I would definitely stay again.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BCG_Ron, Public Relations Manager at Quality Inn & Suites, responded to this review, June 24, 2013
Dyna52,

Thanks for letting us know about your stay. We were delighted to have you stay with us and we look forward to seeing you again in the future. We are glad you enjoyed your stay and the park across the road. Vicksburg is known for its historical attractions including museums, old houses, the riverfront area and of course the National Military Park. If you are unsure where to start when exploring Vicksburg's history feel free to ask any Associate for details and suggestions. They will be happy to assist you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Quality Inn & Suites

Address: 3332 Clay Street, Vicksburg, MS 39180
Phone Number:
Location: United States > Mississippi > Vicksburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 32 hotels in Vicksburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
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Also Known As:
Quality Hotel Vicksburg
Quality Inn And Suites
Quality Inn Vicksburg
Vicksburg Quality Inn

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