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“Quiet retreat from craziness of downtown Waikiki” 5 of 5 stars
Review of Lotus Honolulu at Diamond Head

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Lotus Honolulu at Diamond Head
3.5 of 5 Resort   |   2885 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Formerly The Lotus at Diamond Head)   |  
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Ranked #5 of 82 Hotels in Honolulu
new jersey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Quiet retreat from craziness of downtown Waikiki”
5 of 5 stars Reviewed December 20, 2013

We booked this hotel at the last minute = we were originally going to stay at the Waikiki Marriott Resort, but as we got closer to our arrival date, the reviews on Tripadvisor about the Marriott were so bad, we cancelled, and due to the great reviews on Tripadvisor, we booked the Lotus.

What a wonderful surprise! The lobby is lovely. There is always fresh fruit and fresh water. The complementary wine in the afternoon is an added plus, as is the free coffee in the morning. If you don't want to buy breakfast from the restaurant on the 2nd floor, there is a convenience store next door. But make sure to eat dinner at the restaurant - great food and friendly servers. We went up for dessert one night, and two nights later, when we went back for dinner, Lisa remembered us!

The front desk welcome was so warm and helpful - TJ and Travis really went out of their way to give us information, and to help us book our tour of the Arizona.

The room was beautiful!! From our balcony, we had great views of Diamondhead and the ocean, admittedly with a parking lot in front, but the other 2 views made up for it!

The beach was just a short walk, and thanks to Travis, we went equipped with beach chairs and towels. Small, but quiet beach - just what we were looking for.

Admittedly, central Waikiki was a bit of a hike, but considering the craziness ( sort of like Times Square), we loved the location. We had been told not to get a car for Honolulu, and the advice was right on! Traffic is horrendous and there is no place to park. One day we walked down, but since I had a bad leg, we cabbed it down. One day we were actually able to take a bus back to the hotel, but that didn't happen again - they stopped running at 4:30 in the afternoon!? I made the suggestion that the hotel could offer a shuttle service just to central Waikiki a few times a day.

I don't know if I would visit Honolulu again, but I do know that I would definitely stay at another Lotus property.

Room Tip: If you can get one without a view of the parking lot, but then you might now get the doubleheader of...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this review, December 30, 2013
Aloha koshershrimp,

Thank you for taking the time to write a review about Lotus Honolulu. To see/hear about a guest's first impression of our hotel is a highlight of my day. When a guest truly appreciates the quietness of our location and the genuine care that our staff has for each guest, we can honestly say job well done. I hope you change your mind and come back to Honolulu one day. We will be waiting for you!

Mahalo,

Joshua M. Gray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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577 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
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English first
Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 15, 2013

It's a small 12 story hotel with about 50 rooms but it's obvious the Lotus was renovated within the last few years. The staff was great, the room presentation was great! What a nice treat to walk into my room with Hawaiian Music playing and my Ice bucket stocked. I would suggest trying to get a higher floor but you may not get it with the limited amount of rooms. It never hurts to ask.

The only odd thing about my room was the shower/Tub combination. It was really a stand up shower and not a tub. It's a bathtub only an toddler can use. I give the Lotus high marks. If you don't mind a "Non resort Stay" but a high quality hotel next to the beach, then the Lotus is perfect

  • Stayed December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this review, December 18, 2013
Aloha FlyboyKen,

Thank you for taking the time to write a review about Lotus Honolulu. I have come to realize that it is the small things that add the most value. I am glad to hear that you appreciated the music upon arrival and I will be sure to pass on your kind words to the staff. We hope to see you again soon!

Mahalo,

Joshua M. Gray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 14, 2013

This beautiful hotel is in a quiet area at the end of Waikiki Beach with an absolute gorgeous view of both the Ocean and Diamond Head. My wife and I rented a car and used the Valet parking service of the Hotel but often walked into the busy shopping area of Waikiki.

Our room was very modern and comfortable. The hotel itself is slightly dated but well maintained! The hotel staff was excellent from the Valet parking attendant to the housekeeper to the front desk staff. All were very knowledgable, professional and very attentive to our needs.

The only thing I was slightly dissapointed in was the breakfast selection in the Restaurant.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this review, December 18, 2013
Aloha Carl S,

Thank you for taking the time to write a review about Lotus Honolulu. Your honesty in your review is what helps us get better day after day. I am happy to tell you that we are in the process of modifying our breakfast selection and we look forward to adding some new items in the near future.

Mahalo,

Joshua M. Gray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2013

My sisters & I stayed at your hotel last wknd when we were in town to run the Honolulu Marathon. I've been to Oahu (specifically Waikiki) hundreds of times & I can't believe I never heard about your hotel before. I love the quiet location away from the hectic craziness of Waikiki. The accommodations were wonderful - very clean, beautiful, with a simple elegance. Our room was a comfortable size the for 3 women :) and the bathroom was nice & spacious. Your staff was awesome, friendly and very professional and made us feel at home. Thank you for the great service and wonderful hospitality. We will for sure spend more future vacations with you all.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this review, December 18, 2013
Aloha 992ElsieK,

Thank you for taking the time to write a review about Lotus Honolulu. Our newly remodeled rooms are always a hit with our guests and our "hidden" location has been a well kept secret of Honolulu Marathon participants for years. We are glad you found us and look forward to seeing you again soon.

Mahalo,

Joshua M. Gray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2013

It's bad enough that we were flying in from American Samoa and California to run a scary 26.2 miles...then to book a hotel room at a place we've never been to...we were a little anxious about that! But there was no need - from check in to the minute we left the hotel we were assisted by friendly, helpful, knowledgeable staff who went out of their way to not only get us in and out of the hotel, but also talk about our stay, the marathon, our experience! We never felt rushed, and the hotel is in a great location away from the hustle and bustle of Waikiki. While there may not be a pool or bouncing nightclub the beach and the serenity of this hotel provides a home-away-from-home experience that we appreciated, as well as direct access to a beautiful and less crowded beach. We will definitely be staying here every time we're on O'ahu! Thank you staff and manager for adding to our awesome Marathon experience!

Room Tip: rooms on the east side have a direct view of Diamond Head, a ocean view from the bed! Room 523 was a...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this review, December 11, 2013
Aloha TuiTui808,

Thank you for taking the time to write a review about Lotus Honolulu. Our location and staff have always been key to providing a "zen like" experience. We are glad that you have found a home away from home! I will be sure to pass on your kind words to the staff.

Mahalo,

Joshua M. Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
53 reviews 53 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 10, 2013

After a long flight from New York all we wanted was some rest and relaxation. This hotel has a great view of Diamond Head and it literally 1 minute away from the beach. We told the gentleman at the front desk that it was our anniversary and not only did they upgrade our room to the top floor facing the beach, they sent up a bottle of white wine and got us dinner resevations at Hau Tree Lanai at the neighboring hotel. Amazing hotel, room, view and service and I will for sure stay here again!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this review, December 11, 2013
Aloha Michael W,

Thank you for taking the time to write a review about Lotus Honolulu. With the many choices in Waikiki, we are delighted that you chose us. Anniversaries are important milestones that should be celebrated with family and friends. We look forward to seeing you again, friend!

Mahalo,

Joshua M. Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
honolulu
1 review
5 of 5 stars Reviewed December 7, 2013 via mobile

I am a local resident who lives in a neighborhood about 10 minutes away from this hotel. Since my first stay here it has become my favorite place to get away without going too far.
I found that lower rooms with Diamond Head view are ideal for me, you get mountain, park and even a little ocean view. Rooms are good size!
Service was excellent from reservationist, front desk and breakfast bar waiter.
Good for walking and close to a great local beach and it's on the bus line.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this review, December 9, 2013
Aloha susieHonolulu,

Thank you for taking the time to write a review about Lotus Honolulu. To have one of our neighbors come and stay with us and truly enjoy themselves is very exciting to us. I will be sure to pass on your kind words to the staff and we look forward to your next stay-cation.

Mahalo,

Joshua M. Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lotus Honolulu at Diamond Head

Address: 2885 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Formerly The Lotus at Diamond Head)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Honolulu
#3 On the Beach Hotel in Honolulu
#4 Family Hotel in Honolulu
#6 Romantic Hotel in Honolulu
#23 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Lotus Honolulu at Diamond Head 3.5*
Number of rooms: 51
Official Description (provided by the hotel):
A sophisticated enclave located on the famed Gold Coast of Waikiki, the Lotus Honolulu at Diamond Head, formerly W Honolulu, is a fusion of Asian inspired decor and warm Hawaiian hospitality. Nestled between Kapiolani Park and a spectacular white sand beach shared with Outrigger Canoe Club, this hotel offers a peaceful retreat from the hustle and bustle of Waikiki with remarkable views of majestic Diamond Head and the Pacific ocean. With our boutique fee guests will enjoy WiFi Internet access, in room safe, complimentary coffee and tea service in the lobby, daily wine service in lobby, valet and concierge services, banquet/meeting facilities, beach butler service, complimentary bicycles and complimentary use of beach towels & chairs for Waikiki, which is just steps to Lotus Honolulu at Diamond Head. ... more   less 
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Also Known As:
Aqua Lotus Honolulu Hotel Honolulu
Lotus At Diamond Head Honolulu
Lotus At Diamond Head Hotel
Lotus Honolulu At Diamond Head Hawaii

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