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“Chic Boutique - Peaceful area of Waikiki” 4 of 5 stars
Review of Lotus Honolulu at Diamond Head

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Lotus Honolulu at Diamond Head
3.5 of 5 Resort   |   2885 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Formerly The Lotus at Diamond Head)   |  
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Ranked #5 of 82 Hotels in Honolulu
Honolulu, Hawaii
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
“Chic Boutique - Peaceful area of Waikiki”
4 of 5 stars Reviewed February 28, 2013

I've stayed at the Lotus 2x (2011 and 2012) and love that it is in the quiet/peaceful "end" of Waikiki across of Kapiolani Park/Diamond Head, which in my opinion the best place to stay in Waikiki. The rooms are lovely, spacious and comfortable with a mini fridge discreetly tucked away below the t.v. in a cabinet. Bathrooms are also spacious. House-keeping is good. Although we had an "ocean view" two times, it was a brief expanse of the Pacific glimpsed through tall buildings. There is a "lack of privacy" as folks from nearby buildings can easily see into your room. The first time I stayed at the hotel there was a roof-top party with a blaring bass that went on past 9pm. While management was sympathetic, they made it clear that the party was "within" their rights to carry-on into the evening. The very comfortable bed and high count sheets were fabulous. The second time I stayed at the hotel the bed was saggy, and it wasn't possible to switch rooms which made for a sore back. I would stay at the Lotus again because of the fantastic location, the quiet "local" neighborhood and easy access to local eateries and shopping on foot. San Souci beach is a short walk away. Way less crowded, if you're game to walk further is Diamond Head Beach. FYI you can park across the street in metered public parking (free at night) to save the cost of hotel parking. However, be sure to plug your meter in the morning or find other free street parking. If you want to stay in Waikiki and have a "local experience" you will LOVE the Lotus. This is the perfect place for solo travel, a couples retreat or friend's get-away. You will immediately feel at peace and at home on this property. Diamond Head, otherwise known as Mauna Leahi is a wahi pana or sacred and storied place for Hawaiians. Being so close in proximity to the Lotus, I always feel the mana or sacred energy of Mauna Leahi can be felt on-site. I grew up on Oahu and have always loved this section of Waikiki. The only reason why the Lotus did not receive 5 stars was because of the "noisy party" and "saggy bed" situations. I travel for a living and need to receive a sound sleep for early mornings.

Room Tip: If you are an early sleeper, ask management if there are any roof-top parties scheduled and find a...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this review, March 13, 2013
Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Verismo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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574 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
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English first
Palm Springs, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2013

THe Aqua Lotus was a fantastic place to stay. We stayed for 15 nights and would highly recommend it to our friends and family. WE were pleasantly surprised at thequiet, zen like appeance of the lobby. It made you relax the minute you walked in... very nicely decorated... but yet simple. The rooms were all brand new.. very quiet.. nice view of Diamond head and view of the ocean. Saw whales from the balcony every day! Staff were more than exceptional! They were always there to service your needs. The free wine bar was a nice touch as well as the free coffee and tea the free bicycles, newspaper, beach chairs and towels, Nice to be a 5 minute drive from the business of Waikiki or a 15 minute walk. At the end of a busy day it was like coming to a second home. The staff knew us by name and were more than willing to offer their assistance. The breakfast restaurant was perfect... coffee, muffins, yogurt and granola, boiled eggs, pastry basket bagels etc...nice not to have to go out every morning...great coffee maker in room... microwaves on request and a fridge. Also washer and dryer on 3rd floor which was great for our extended stay.. nice surpirse! We will be back!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this review, March 13, 2013
Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Verismo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Helena, California
Top Contributor
59 reviews 59 reviews
38 hotel reviews
Reviews in 39 cities Reviews in 39 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed February 26, 2013

Away from the Waikiki crowd yet still in Waikiki, the Lotus will more than satisfies those looking for a quieter, friendly place to stay. Rooms are attractive, well-appointed, and of good size. What makes the Lotus excellent is the location and the staff. Everyone smiles. Everyone is helpful and committed to making your stay memorable. The wonderful San Souci beach is just steps away from the Lotus. Kapiolani park surrounds the hotel. Diamond Head looms in the distance. The hustle of Waikiki is a pleasant 20 minute walk along the shoreline. You will be glad to return to the tranquility of the Lotus.

No restaurant? Who wants to eat in a hotel restaurant anyway if you have a car? Just up the road is Town restaurant, the best in Honolulu, in the Kaimuki district, about 10 minutes away. Eat malasadas at Leonard's bakery, about 7 minutes away. Go early to the Saturday Farmers Market at the community college about 7 minutes away. Eat a plate breakfast or lunch where President Obama eats at the Rainbow Drive-In about 6 minutes away. That's away from the Waikiki beach commercial madness.

As for the $20/day for parking, your car is secure, delivered to you promptly and with a smile.

The Lotus is for independent travelers. If that's you, the jewel is in the lotus.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this review, March 13, 2013
Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Verismo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2013

Service, service, service. We found the the employees at this hotel among the most helpful we have encountered in our travels. They were uniformly cheerful and interested in meeting our needs.

We liked the location, away from the more hectic area, but a nice walk along the ocean, into town.

Although this hotel is not beach front, it was more than adequate in terms of view. Sunrise behind Diamond Head was lovely to watch and one of my favorite pictures from our trip is of my husband relaxing on our balcony just looking at the scenery. The room was roomy and very comfortable.

Room Tip: We had a corner room, high up in the hotel.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this review, March 13, 2013
Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Verismo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2013

The Aqua Lotus Honolulu has the very best staff! They made us feel very welcome! Our room on the 11th floor had great views of Diamond Head and the ocean. Loved the location away from the noise of Waikiki but close enough to walk to. Everything we requested at the time of booking was provided. Nice clean room, comfortable king size bed and fridge for our drinks. Close to beach and they provide beach chairs and beach towels. Hope to stay here again!

Room Tip: The higher the floor the better the view. Corner suites are large and sunny.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this review, March 13, 2013
Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Verismo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2013

Great Experience. Simple and well designed hotel. The rooms are comfortable and chic.

Staff very friendly and helpful.

The only thing the hotel is missing is a restaurant...but they have one opening soon.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this review, March 13, 2013
Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Verismo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, CO
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 22, 2013

I stayed two nights here. I preferred the location of being a 15 minute walk from the hubbub of Waikiki so that it would hopefully be really quiet. Like many other reviewers, I requested a king bed and got two doubles instead. Not a big deal, but this is not an inexpensive place, and I had called well in advance to request something I didn't get. The view was decent (Diamondhead) and near Sans Souci Beach. Very clean room, nice staff at check in (though I had trouble finding staff when I had to check out.) The room wasn't quite as quiet as I had hoped. Also, the price is surprisingly high given that this is a hotel without a restaurant or room service, a 15 minute walk from Waikiki where you can get to restaurants (but not a great walk after dark), no pool, no breakfast (there is coffee). I had gotten an extremely good deal on price reserving a year before, but since then the prices have doubled and I no longer think it is decent value, as there are many places within Waikiki with more to offer in terms of amenities at more reasonable prices. Four stars for the location and room quality, but less in terms of value.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lotus Honolulu at Diamond Head

Address: 2885 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Formerly The Lotus at Diamond Head)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Honolulu
#3 On the Beach Hotel in Honolulu
#5 Family Hotel in Honolulu
#6 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Lotus Honolulu at Diamond Head 3.5*
Number of rooms: 51
Official Description (provided by the hotel):
A sophisticated enclave located on the famed Gold Coast of Waikiki, the Lotus Honolulu at Diamond Head, formerly W Honolulu, is a fusion of Asian inspired decor and warm Hawaiian hospitality. Nestled between Kapiolani Park and a spectacular white sand beach shared with Outrigger Canoe Club, this hotel offers a peaceful retreat from the hustle and bustle of Waikiki with remarkable views of majestic Diamond Head and the Pacific ocean. With our boutique fee guests will enjoy WiFi Internet access, in room safe, complimentary coffee and tea service in the lobby, daily wine service in lobby, valet and concierge services, banquet/meeting facilities, beach butler service, complimentary bicycles and complimentary use of beach towels & chairs for Waikiki, which is just steps to Lotus Honolulu at Diamond Head. ... more   less 
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Also Known As:
Aqua Lotus Honolulu Hotel Honolulu
Lotus At Diamond Head Honolulu
Lotus At Diamond Head Hotel
Lotus Honolulu At Diamond Head Hawaii

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