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“So glad we discovered this hotel” 5 of 5 stars
Review of Lotus Honolulu at Diamond Head

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Lotus Honolulu at Diamond Head
3.5 of 5 Resort   |   2885 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Formerly The Lotus at Diamond Head)   |  
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Ranked #5 of 82 Hotels in Honolulu
Texas City, Texas
1 review
“So glad we discovered this hotel”
5 of 5 stars Reviewed December 29, 2012

Awesome hotel --- thanks to the staff and quality of the rooms and hotel. It was a great experience for my first trip to Oahu. The main purpose of this trip was to take my 2 1/2 year old grandson to the Zoo, Acquarium and see Santa Claus at Ala Moana Center. The hotel was convenient to all these places. We enjoyed the friendly atmosphere and the great view of Diamond Head and the Beach from our balcony. We will definitely stay here again and will recommend to my friends and family on the Mainland.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this review, January 15, 2013
Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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531 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
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English first
Kelowna, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2012 via mobile

After spending one night at the Marriott Waikiki the Aqua Lotus was a welcome oasis from the giant outdoor shopping mall that is most of Waikiki. There are so many reasons I loved this place. The location was perfect. The staff all went above and beyond in service and friendliness. The room was gorgeous an very clean. The hospitality was second to none! Are you going to the beach? Here is a beach chair for you! Heading out to explore? Take one of our bikes! Ready to relax? Have a glass of wine!
I will be making an effort to stay here again, and to spread the word to anyone and everyone about this AMAZING place!

Stayed November 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this review, January 15, 2013
Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2012

Have been travelling to Oahu/Hawaii for years. First time staying at the Aqua Lotus. Clearly, Management focuses on service and overall comfort for their guests. Staff is always smiling and friendly. Rooms are newly renovated, ultra clean and spacious. Views from guest suites are ocean view or of the incredible Diamond Head crater. Beds are comfortable and BIG. One of the best experiences ever in the islands. Incredible location, easy access to the beach/nightlife/restaurants, at the eastern edge of Waikiki near Diamond Head, right across the street from the Kapiolani Park, which is the finish line for the Honolulu Marathon. Close to the Waikiki Aquarium and the Honolulu Zoo. Great property, friendly staff, outstanding experience. Perfect location for business or vacation. This medium-sized boutique property is a genuine competitor with the "big-box" hotel chains. Will be back for sure.

Room Tip: Request a room with a Diamond Head view for a great morning sunrise experience.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this review, January 15, 2013
Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2012

Truly flawless experience with the staff, a great room, and beautiful area that seems a little quieter / less annoying than that of the hotels further north.

Bathroom is relatively no frills, but clean and nice, and the bed was one of the most comfortable I've ever slept in.

Some potentially useful insight for first time visitors:

- There's parking and a valet, helpful if you'd like to get some basic groceries, which you can put in the mini-fridge. There's a Whole Foods in a reasonably drivable distance. The market next door is convenient but pricy, and the only liquor source in the area.
- Call the front desk for a taxi, it'll be there within minutes (for late night dining/drinking).
- Bicycles are available from the valet with no hassle, and make short work of a ride downtown.
- If you're there for the Honolulu Marathon, buses to the start are about a 15 minute walk away, it is still quite convenient.
- The beach next door is pretty great! Borrow some chairs from the front desk.
- No restaurant at the time, but basic food available for breakfast on the 2nd floor.

Likely to be home base for next year's visit.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this review, January 15, 2013
Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Mateo, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2012

The Hotel is very clean. They have the best staff, they are always willing to help you with anything you need. The location is away from all the tourist buses and noise of Waikiki, which is great! everything within walking distance to the hotel. I'm sure your enjoy your stay, as I did.

Room Tip: They have all the beach equipment your need and also have Bike that you can check out and use.
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 25, 2012

we wanted to experience different hotels at different price range. the lotus hotel was the most expensive out of the 3 we had. and it was also the best to have. "you get what you pay for"!

one of the valet guys was extremely helpful and friendly. we didn't feel pressured about tipping them. the guy at the counter was super friendly and welcoming. we asked to see if we could pick a room between the 2 he had available (because we wanted to make sure we had a good view for our time-lapse), he was very nice about it. they had complimentary wine at certain hours too, oh and the spicy hot apple cider available at the counter too! loved the room, loved the overall decor and quiet environment. the most comfy bed i've had in my 8-day stay in honolulu!

Room Tip: diamond head view room was awesome, you can see sun rise!
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this review, January 15, 2013
Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 22, 2012

Wes at the front desk and Allen (valet) were awesome. They got us a better room on a higher (6th) floor, and helped us out with getting to our activities (as well as recommendations on what we can do/where's better to go to).
Very modern rooms and furnishings, great looking, clean bathroom, nice coffee machine, but lacked a microwave. Balcony looked out at the Diamondhead, and the sun rises from behind it, pretty awesome. On the flipside, there isn't much of an ocean view since the hotel isn't very tall, and it's surrounded by two taller buildings facing the ocean. Still, it's at a quieter part of town if that's what you prefer; and within walking distance to the beach, Michel's, Waikiki aquarium and zoo.
Great experience overall indeed.

Room Tip: Views of Diamondhead at sixth floor and above is better.
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpickett, General Manager at Lotus Honolulu at Diamond Head, responded to this review, January 15, 2013
Thank you for your review of the Aqua Lotus Honolulu. Your sentiments reflect what most guests comment on the most and what we consider the details that separate us from most hotels. Whether it be the excellent location, friendly and efficient staff or the number of value added amenities that are provided, this property will not let you down regardless the reason for your trip.

We are hard at work to improve our product offerings and services. In the past few weeks we have added Varisimo Espresso machines and new upgraded bed linens, added small touches to our evening turndown housekeeping service and a daily breakfast offering on our second floor. We are very near to announcing a much anticipated operator for our restaurant space that will change the culinary scene in Honolulu for years to come.

We hope to see you again very soon at our charming little hideaway on the Gold Coast.

Aloha,

Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lotus Honolulu at Diamond Head

Address: 2885 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Formerly The Lotus at Diamond Head)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Honolulu
#3 Family Hotel in Honolulu
#3 On the Beach Hotel in Honolulu
#5 Romantic Hotel in Honolulu
#12 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Lotus Honolulu at Diamond Head 3.5*
Number of rooms: 51
Official Description (provided by the hotel):
A sophisticated enclave located on the famed Gold Coast of Waikiki, the Lotus Honolulu at Diamond Head, formerly W Honolulu, is a fusion of Asian inspired decor and warm Hawaiian hospitality. Nestled between Kapiolani Park and a spectacular white sand beach shared with Outrigger Canoe Club, this hotel offers a peaceful retreat from the hustle and bustle of Waikiki with remarkable views of majestic Diamond Head and the Pacific ocean. With our boutique fee guests will enjoy WiFi Internet access, in room safe, complimentary coffee and tea service in the lobby, daily wine service in lobby, valet and concierge services, banquet/meeting facilities, beach butler service, complimentary bicycles and complimentary use of beach towels & chairs for Waikiki, which is just steps to Lotus Honolulu at Diamond Head. ... more   less 
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Also Known As:
Aqua Lotus Honolulu Hotel Honolulu
Lotus At Diamond Head Honolulu
Lotus At Diamond Head Hotel
Lotus Honolulu At Diamond Head Hawaii

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