I just wrote a review of the Waikiki Beach Marriott where we also stayed during this trip, and I gave it 5 stars. It deserved the 5 stars, but there really needs to be a different category for Halekulani. 5 stars isn't enough. This hotel really is in another league from anywhere else I have ever been.
We (25F/28M) stayed here after we were married on Oahu. Previous stay and wedding night was at the Marriott, like mentioned above, but then 5 nights at Halekulani after our family left.
Actually, our story of Halekulani begins on the wedding night, where we had made reservations at Orchids for our wedding dinner (party of 7). From the moment the limo dropped us in front we were treated like royalty. The valet guys are amazing and guided us to the restaurant. Of course we were in our wedding attire so we received many compliments and congratulations from the staff. When we got over to Orchids, we didn't even give them any information. They smiled, congratulated us, and immediately took us to our seats. It was a wonderful big table set up right by the ocean, and even though it was dark, it was so nice to hear the waves crashing.
The food at Orchids is AMAZING. I'm more of a 'simple' eater but it's definitely fantastic. Beautifully presented and everyone loved what they got.
I will make one small complaint here. The service throughout the meal was wonderful but dropped off a little at the end. When they brought our check, it was all together (instead of broken out into our 'parties') and the guy went to fix it. It seemed like he disappeared forever and when he came back, it was broken up, but now the tickets were wrong. He disappeared again but finally got it fixed, we paid and left. It wasn't a huge deal, but we were exhausted and ready to go.
The next night we checked into Halekulani for our stay. Everyone there remembered us from the night before and were so friendly and pleasant. The valet guys took our bags and we went to check in.
Like others have mentioned we were immediatel taken to our room for checkin, and to my surprise, our bags were already waiting there for us, even after I remembered we didn't give them our name or room number or anything. I don't know how they do it, lol.
We were shown around the room, and pointed out items of interested, signed a few papers and that was it! Fruit and chocolates were waiting for us, as well as a chilled bottled of champagne with a personalized note to us, the newlyweds!
We were in awe of the room. After the staff had left, we were just walking around going "honey, look at this!", "no, come look at this!" - it was the most beautiful hotel room we had ever been in. We didn't have a fancy suite, just an ocean front, but it was huge. Very clean looking with lots of light/white colors.
The bed was unbelievably comfortable, with a bench at the end. There's a sitting area with love seat/table and also a writing table/chair. We stayed after the remodel was done so we had a great, big, flat panel TV. Next to the bed was a closet with a big sliding door and you could actually walk through the closet to get to the bathroom.
The bathroom was amazing! It was SO BIG with a nice deep tub, seperate stand up shower, and toilet closed off in a room with a door by itself. The sink/vanity was gorgeous and with both closet doors opened, you could lay in the tub and look out at the ocean!
The room was stocked with anything we might need. Fridge, lots of big plump towels, 2 robes, 2 sets of slippers, all bathroom amenities, sewing kit, shoeshine, etc. Not to mention everything was labeled/embroidered with the Halekulani logo.
The entire atmosphere of the hotel was extremely romantic. Actually, we counted 6 bridal parties during our stay. It was quiet, relaxed, removed from the hustle and bustle of Waikiki.
BUT, it was right in the middle of the action. Just walking a few steps and you're right there. In fact, one of our favorite hangouts ended up being the street right out from Halekulani, with lots of restaurants (Yardhouse!) and icecream (Mondo Gelato!) It's a great location.
Sitting on our balcony and looking down at the singers and hula dancer at House Without a Key is one of the best memories we have. Nice breeze and relaxing live Hawaiian music right from the comfort of our own balcony.
We would love to be able to go back, however, this was our splurge vacation, since it was the wedding and all, and I'm sure we won't be able to afford to stay at Halekulani on our next visit, but we will walk past and smile and remember our fabulous 5 days there.
Do not hesitate to stay at Halekulani if you can. It's definitely worth it!