We have been to Halekulani several times and have always enjoyed it. We had a suite overlooking Diamondhead and the ocean. The view was spectacular! The common grounds were well maintained and as pretty as we remembered. The food was good and the service, attentive. What bothered us was that for the money, we thought that the inside of the hotel should have been maintained better. The plumbing was shotty. We got bursts of hot and cold water all the time while showering and though they tried to fix it, the problem persisted. The "engineer" admitted that it was the plumbing. My guess is that they already knew that but the staff can only apologize and offer "treats" to compensate. Only the owners can fix the plumbing. Also, in the bathroom, the glass shelves that once held amenities, now wobble precariously, spilling anything on top of them, unless one is very careful. Staples stuck out of the carpet where rooms met. We could hear all kinds of noises from other rooms and outside, from the events going on below, (until about midnight). This is supposed to be the quiet hotel in Waikiki. The balcony was not a place to sit out on the terrace and eat because the protected birds would drop their excrements on you and your food constantly. However, the rooms are nicely appointed. -Small showers and doorways but lovely neutral decor. One elevator was broken during our stay, so there were long lines to go up and down. Still, management attempts to stay on top of the hotel's problems. I think they just need some help from the owners.