My husband and I try to visit Waikiki each year and have, over the years, stayed at several of the beachfront hotels there. By far and away, the best hotel in Waikiki is the Halekulani. We have visited it on several occasions. Our latest trip this month was as delightful as ever. I planned a surprise visit by my daughter and her partner from New York. A second room was booked in my name, and it was vital that my husband wasn't alerted to its existence. Although I had emailed the hotel to ask them not to disclose the surprise, I was naturally concerned that it would be spoilt. Not so, as the staff were primed by notes on their computer at check-in. This example is indicative of the Halekulani style - if you request something, they have the willingness and procedures in place to follow through. In addition, we were welcomed back to the Halekulani no less than three times before we were escorted to our room. Small, personal touches such as these not only make you feel extremely welcome, but build loyalty. During this visit, we had adjoining Diamond Head rooms on the tenth floor. They were perfect - well equipped, beautifully decorated, and with magnificent views! If at all possible, the hotel has improved since our last visit. Each staff member greets you when they see you around the hotel, the facilities are top-notch and the service at all restaurants and shops is exceptional. Food and drinks are also of a high quality. The pool staff are friendly and helpful and the pool area and grounds are exceptional. In short, this hotel is divine! My daughter and I treated ourselves to two spa treatments. The spa is delightful and the staff are friendly and knowledgeable. Although expensive by many standards, for a holiday treat, the spa treatments are worth every cent. All in all, I cannot fault the Halekulani, and greatly look forward to visiting again!
Diamond Head rooms are exceptional, but we have also stayed in rooms overlooking the pool, looking o...
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