My husband and I recently spent three nights at the Halekulani on our way home from Maui celebrating our 25th anniversary.
Check in was quick and easy and as we were early our room wasn't ready. When we returned later, we were escorted to our room where the staff member carefully explained how everything worked and where to find everything. Our ocean front room was spotlessly clean and looked out over the pool to Waikiki beach. The room looked exactly like the ones on the hotel website, decorated in soft muted tones of pale blues, greys and white. Shortly after, our luggage arrived and not long after that, a bottle of champagne. There was also a plate of tropical fruit and signature chocolates waiting for us. Turn down service was probably the best we have ever experienced. Not only was the bed turned down and fresh towels provided, but also the ice bucket was filled, bottled water replenished, low lights turned on, remote control and room service menu placed on the bed and a small gift was left on the table. Just lovely!
We had booked the sunrise package which included breakfast daily. We ate at the buffet at House Without a Key one morning which was the most beautifully displayed selection I have ever seen. There was also an omelette station cooking to order. The next two days we enjoyed breakfast at Orchids which is a la carte. The scrambled eggs with lobster was a decadent treat. The whole experience of a silver service breakfast was very relaxing and just beautiful.
We enjoyed drinks on our lanai in the evening and watched the entertainment down below us. We had dinner at House Without a Key on one of their grill evenings which was upmarket casual but relaxing. Dinner at Orchids was without a doubt, the best of our entire trip. We both had scallops and I had opah with pork and my husband had the veal chop. We then shared the famous coconut cake. I don't always have dessert, but I could happily eat this cake every day for a long, long time - it really is that good. Service was impeccable and the evening was worth the expense.
Overall, the Halekulani is an elegant retreat away from the busy, noisy Waikiki. Everything seems quieter, slower and more refined here and we cannot recommend it highly enough.