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Halekulani Hotel: Traveler Reviews

5.0 of 5
2199 Kalia Road, Honolulu, Oahu, HI 96815 (Waikiki)
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Halekulani Hotel
Ranked #2 of 82 hotels in Honolulu
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1,225 reviews from our community

Traveler rating
    876
    215
    83
    31
    20
See reviews for
Families
265
 
Couples
568
 
Solo
30
 
Business
45
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Fort Lauderdale, Florida
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“THE BEST”
5 of 5 stars Reviewed December 15, 2012

Have been from D.C. to Australia,Japan and all of Europe but when it comes to service and friendliness and desire to please their guests no one is better than the Halekulani hotel on Hawaii on the island of Oahu!! The sunset is unreal, food excellent view super but the service sets it apart!!! Can't wait to go back and now live in Fort Lauderdale!! From the time you pull in till you leave expect nothing but their best!! Thank you Halekulani for a great 8 days

Room Tip: All rooms are good with a super view and pool views we liked the best
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Amazing service, beautiful hotel, great location for our wedding”
5 of 5 stars Reviewed December 7, 2012

We were married in October this year at The Halekulani and also stayed at the hotel. You could not fault the service provided by our catering manager Loren and the rest of her staff- everything was perfect! Location-wise it's right in the heart of Waikiki - which is perfect for hitting the beach, shops, restaurants and if you have family friends staying elsewhere (loads of places nearby to choose from)

The room was beautiful and guide large - good for getting ready. It looked over the pool an ocean.they have everything you need there including bat, restaurant, spa, business centre etc.

We can't wait to go back for an anniversary soon!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Best Hotel Service Ever!”
5 of 5 stars Reviewed December 4, 2012

We stayed at the Halekulani for 7 days in September and had a fantastic week. Apart from the hotel location which is first rate the service at this hotel is, by far, the best service we have ever had at any hotel anywhere in the world. A warm rather than hot dinner at one of the restaurants saw a refusal to charge us for our meal and wine, a request about information from my wife on cosmetics saw a call back from reception with location and a pricelist, my wife mislaid her PJs and she was given some free of charge....just some of the service provided without question as was a refusal to charge for local calls.
A great property with lovely facilities, access to the beach and uncrowded pool area. Unbeatable!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
65 reviews 65 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
“Great old world hotel but expensive”
4 of 5 stars Reviewed November 27, 2012

The upsides - Great location, views from room, food and staff service is impeccable.

Downsides - I think for the rooms it is expensive but its location is what you are paying for. The pool is small, loungers are at a premium and rooms are on the small side.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
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West Hollywood, California
Top Contributor
64 reviews 64 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
“Always A great Stay”
5 of 5 stars Reviewed November 26, 2012

I have stayed here a number times and my most recent stay was great again! The service and staff friendliness is first rate. Rooms are impeccably maintained. The business center is first rate as well as the gym. The best Jazz lounge in Waikiki in their Lewer's Lounge!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Halekulani Hotel

Also Known As:
Halekulani Hotel Honolulu
Halekulani
Halekulani Hotel Hawaii/Honolulu
Address: 2199 Kalia Road, Honolulu, Oahu, HI 96815
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Honolulu
#2 Luxury Hotels in Honolulu
#4 Romantic Hotels in Honolulu
#6 Business Hotels in Honolulu
#7 Family Hotels in Honolulu
Price Range: $$$$
Hotel Class:5 star (5*)
Reservation Options:
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