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“THE BEST” 5 of 5 stars
Review of Halekulani Hotel

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Halekulani Hotel
5.0 of 5 Hotel   |   2199 Kalia Road, Honolulu, Oahu, HI 96815 (Waikiki)   |  
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Special Offer
Sunrise Breakfast Package
Ranked #4 of 82 Hotels in Honolulu
Certificate of Excellence 2014
Fort Lauderdale, Florida
Top Contributor
101 reviews 101 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
“THE BEST”
5 of 5 stars Reviewed December 15, 2012

Have been from D.C. to Australia,Japan and all of Europe but when it comes to service and friendliness and desire to please their guests no one is better than the Halekulani hotel on Hawaii on the island of Oahu!! The sunset is unreal, food excellent view super but the service sets it apart!!! Can't wait to go back and now live in Fort Lauderdale!! From the time you pull in till you leave expect nothing but their best!! Thank you Halekulani for a great 8 days

Room Tip: All rooms are good with a super view and pool views we liked the best
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,773 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 7, 2012

We were married in October this year at The Halekulani and also stayed at the hotel. You could not fault the service provided by our catering manager Loren and the rest of her staff- everything was perfect! Location-wise it's right in the heart of Waikiki - which is perfect for hitting the beach, shops, restaurants and if you have family friends staying elsewhere (loads of places nearby to choose from)

The room was beautiful and guide large - good for getting ready. It looked over the pool an ocean.they have everything you need there including bat, restaurant, spa, business centre etc.

We can't wait to go back for an anniversary soon!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 4, 2012

We stayed at the Halekulani for 7 days in September and had a fantastic week. Apart from the hotel location which is first rate the service at this hotel is, by far, the best service we have ever had at any hotel anywhere in the world. A warm rather than hot dinner at one of the restaurants saw a refusal to charge us for our meal and wine, a request about information from my wife on cosmetics saw a call back from reception with location and a pricelist, my wife mislaid her PJs and she was given some free of charge....just some of the service provided without question as was a refusal to charge for local calls.
A great property with lovely facilities, access to the beach and uncrowded pool area. Unbeatable!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
100 reviews 100 reviews
51 hotel reviews
Reviews in 60 cities Reviews in 60 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed November 27, 2012

The upsides - Great location, views from room, food and staff service is impeccable.

Downsides - I think for the rooms it is expensive but its location is what you are paying for. The pool is small, loungers are at a premium and rooms are on the small side.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
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West Hollywood, California
Top Contributor
68 reviews 68 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 26, 2012

I have stayed here a number times and my most recent stay was great again! The service and staff friendliness is first rate. Rooms are impeccably maintained. The business center is first rate as well as the gym. The best Jazz lounge in Waikiki in their Lewer's Lounge!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Liverpool, United Kingdom
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed November 26, 2012

Great check-in as once the credit card was swiped, we were taken around the hotel by the receptionist who took us up to the room to complete the check-in process - nice touch.

We had a Diamond Head Ocean Front room on the 8th floor which looked out over the sea and Diamond Head. The other rooms view will be blocked by the Sheraton next door so if you want to guarantee the view, book this level of room!

The room was practical and clean. Bathroom was accessed through the wardrobe sliding doors - nice touch as with them open, you could shower and still look out to the view if you wanted. The hotel is popular with Japanese tourists and is a calm oasis from the hustle and bustle of Waikiki. We ate at House without a Key and had drinks watching the entertainment and the food and drinks were excellent. Sadly, we didn't eat at the other restaurants so cannot comment on those.

The beach area out front is quite small but walkways in front of the hotels either side take you to the longer Waikiki beaches.

The hotel is perfectly located on the beach and near to the shops on Kalakaua Avenue for high end shops such as Louis Vuitton, Tiffany etc and 10 mins from Ala Moana Shopping Centre. This hotel was a perfect choice for our short stay in Honolulu/Waikiki.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HAWTHORNWOODS, Il
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 22, 2012 via mobile

Great location with small but very clean rooms. This is a great hotel to stay at if you are looking to read a book and chill. There are no beach bars, pool bars or music playing during the day like the other hotels along the beach. If you are looking for that type of place it is just a short walk away.
The beach though small was great and not crowded. The staff is very attentive to your needs and friendly. I look forward to staying here again next year when I return for more R&R.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Halekulani Hotel

Address: 2199 Kalia Road, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Honolulu
#4 Spa Hotel in Honolulu
#4 Romantic Hotel in Honolulu
#4 Family Hotel in Honolulu
#4 Luxury Hotel in Honolulu
#6 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Halekulani Hotel 5*
Number of rooms: 453
Official Description (provided by the hotel):
Halekulani has been hosting visitors to Waikiki Beach for nearly 100 years. Today its reputation for gracious hospitality, impeccable service and magnificent cuisine is unequaled on Oahu and renowned, throughout the world. ... more   less 
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Also Known As:
Halekulani Hotel Honolulu
Halekulani Hotel Hawaii/Honolulu

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