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“Really NICE” 4 of 5 stars
Review of Halekulani Hotel

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Halekulani Hotel
5.0 of 5 Hotel   |   2199 Kalia Road, Honolulu, Oahu, HI 96815 (Waikiki)   |  
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Ranked #4 of 82 Hotels in Honolulu
Long Island
Top Contributor
81 reviews 81 reviews
16 hotel reviews
Reviews in 43 cities Reviews in 43 cities
76 helpful votes 76 helpful votes
“Really NICE”
4 of 5 stars Reviewed April 1, 2012

I did not know how much I would like this place. It just feels right. It's comfortable, well located, and the rooms are super comfortable. The beach is tiny but we preferred it to the pool. Because of it's small size the hotel is able to keep it sandy, which was unusual to find in our hawaii travels which included four islands over two weeks. And your location keeps you connected to the town as well, which has nice shopping and good restaurants. The restaurant at the Hotel was very good but expensive so walk into town and eat like the locals for much less. The setting of the restaurant is the real draw anyway as it overlooks the ocean.

They put on a wonderful show in the evenings out on the lawn. We are able to enjoy it from the deck of our room as well because tables are crowded and we have a young child.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,627 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
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HAWAII
Top Contributor
80 reviews 80 reviews
45 hotel reviews
Reviews in 44 cities Reviews in 44 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed March 31, 2012

What does this place have to do to get rated number one? The HALEKULANI is the absolute best hotel in the urban jungle of Waikiki. You want sophistication, you are in the right place. You want casual, you are in the right place. Take note, the property is on the water, but it does not have a private beach. If you are a beach person, the sand is about 30 yards to your left or right. If you are a pool person, well you've come to the right spot. As soon as you enter the grounds the noise and din of the city evaporate. House Without a Key or HWAK is my favorite place to eat and drink. Spectacular sunset views with first class entertainment. The grounds are green and lush and the staff, from the moment the guy opens your door when you arrive, is superb. I stay here as often as I can.

  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
78 reviews 78 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 26, 2012

Halekulani means "a house befitting heaven" in the Hawaiian language. It is all that and more. The staff so magically remembers the guests names that I suspect hidden cameras and microphones are used. The House Without a Key restaurant and bar is excellent morning, noon, and night. Kanoe Miller is magical on stage on her nights. Lewers Lounge is the best place on Oahu for a nightcap. It is possible to vacation on Waikiki and have an actual enjoyable upscale experience -- this is the place.

Room Tip: Ocean side.
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 25, 2012

We just arrived home from a two week vacation in Hawaii - the first few days spent at Halekulani. I have been staying at Halekulani for over 20 years whenever we are in Hawaii. And it just never disappoints. The service is outstanding. It is elegant, quiet and understated. If you are looking for glitz, this isn't the place for you. But for those who enjoy quiet elegance, beautiful surroundings and attentive service, this is the place. The restoration was a non issue - we didn't hear any banging or noise associated with it at all. It was all being done very discreetly. And the renovated guest rooms were updated in a very modern, but still Halekulani way. Very beautiful. And on our final day, two hotel executives came to our room to ask us if everything ahd been to our satisfaction and if the renovation had been an issue.

I will never go to Waikiki and not stay at this "House Befitting Heaven".

Room Tip: Rooms with a veiw of Diamond Head are the ones to get.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 24, 2012

My husband and I returned from a fabulous stay in Honolulu. The highlight of our trip was the amazing time we spent at the Halekulani hotel. We travel regularly to Hawaii, this was our first trip to the Halekulani as guests. From the moment we checked in, until the moment we departed, we were treated as valued guests. Every detail is addressed and executed flawlessly. The check in process is handled in your room, and in a discreet and professional manner. Each member of the staff is carefully trained and their concern for your happiness is thought of in the questions they ask, and the follow up you receive. The room we had was a beautiful oceanfront room. The furnishings were gorgeous, and the decor was updated and lovely. Our lanai had 2 chairs, with a full size chaise lounge. The room was everything you would expect from a 5 star property, and we much preferred the room to other 5 stars we have visited previously. Dining was always excellent, we missed Le Mer on this trip as it was being remodeled, however, House without a Key and the Verandah for afternoon tea were both excellent. The location of our room was so well situated that we could listen to and watch the nightly show from our lanai. The hula and music are definitely worth watching and sipping a nice cold Mai Tai only makes the experience more enjoyable. Each time we needed to get our car from valet, we were greeted by warm and friendly service, always asking if we needed a map, water, or a recommendation. You cannot beat the prime location, and if you want to shop you are close by to many shops and restaurants. We enjoyed the Halekulani so much that we spent most of our time either at the hotel or visiting our friends on the island. Our next visit will definitely be spent here, and it is definitely an experience that was 5 stars all the way!!

Room Tip: We enjoyed our 11th floor room, but they all have amazing views if you are Oceanfront, definitely wo...
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 23, 2012

From the moment you arrive at the Halekulani, you are made to feel welcome. This is a quiet, serene and elegant hotel. The staff was always pleasant and accommodating. Our very comfortable room had a view of the ocean and pool. We invited guests to dinner at one of the hotel restaurants, Orchids, where the food and service were perfect and the view of the ocean dramatic .

The Halekulani is a little bit of heaven in the midst of busy and touristy Waikiki. It was fun to explore the shops and restaurants around the hotel, and then return to our oasis. The pool area is beautiful and never crowded, but there is really not much of a beach. They are finishing renovations on the property and, for that reason, we requested a room as far away from the construction as possible. We did not hear any noise during our stay and would never have known that there was any work going on. The Halekulani is a very special, gracious hotel and we will definitely return.

Room Tip: We thought it was worth it to get a room with an ocean view.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington Hts
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 22, 2012

What an elegant, beautiful hotel! The service and attention to detail was incredible!
We would love to live at the Halekulani for the rest of our lives, if we could afford to!
The location is prime. We enjoyed the House Without a Key for drinks and the lovely Hawaiian music and hula. Orchids in the morning for breakfast was so relaxing and peaceful. The service there and everywhere at the Halekulani was impeccable! The view of Diamond Head from our balcony was gorgeous. If you can afford to, stay at this hotel...it is an incredible experience!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Halekulani Hotel

Address: 2199 Kalia Road, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Honolulu
#4 Luxury Hotel in Honolulu
#4 Romantic Hotel in Honolulu
#4 Spa Hotel in Honolulu
#5 Business Hotel in Honolulu
#5 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Halekulani Hotel 5*
Number of rooms: 453
Official Description (provided by the hotel):
Halekulani has been hosting visitors to Waikiki Beach for nearly 100 years. Today its reputation for gracious hospitality, impeccable service and magnificent cuisine is unequaled on Oahu and renowned, throughout the world. ... more   less 
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Also Known As:
Halekulani Hotel Honolulu
Halekulani Hotel Hawaii/Honolulu

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