Location is great - right on the ocean and right in the middle of Honolulu. But... if you don't get a pool chair by 6 AM, you are SOL. People throw towels on the chairs, and then leave, and the pool staff don't do anything about it... You can rent chairs that are right in the shallow part of the pool for $25 a piece (which I very foolishly did) but the hotel doesn't enforce those chairs as being rentals only. So, I paid my $50 (I got 2 chairs) for the day, and more than a dozen other people used the chairs all day for free. TOTAL RIPOFF! I asked for my money back, explaining that other people got for free the same service I got stuck paying for, and I was told no!
On top of that, I had a fairly expensive summer dress I had bought for the trip. Unfortunately, it didn't make it back into my suitcase for the trip home. I noticed it as soon as we got back home, and contacted the hotel about it - this was less than 48 hours after we had checked out... And guess what? the dress is gone. It was there.. now it's not... It didn't have it's own legs, which mean someone that wasn't part of my family decided to take it...
I'm a gold member with SPG, and this really left a bad taste in my mouth to be treated like that... This is not a hotel I will ever stay at again, nor could I provide a recommendation for them.
- Official Description (provided by the hotel):
- Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Starwood, Booking.com, Odigeo, Tingo, BookIt.com, Travelocity, Reservation Counter and Otel so you can book your Sheraton Waikiki reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Waikiki Hotel Honolulu
- Sheraton Hotel Waikiki
- Sheraton Hotel Honolulu
- Sheraton Honolulu
- Honolulu Sheraton
- Sheraton Waikiki Honolulu
- Sheraton Waikiki Hawaii/Honolulu