This last trip we took was the first big trip with my toddler and my husband, so I thought it wise to pay a little more for a 'nicer' hotel so that we would be taken care of. No fuss no muss.
However, for over $2000.00USD for a week's stay; there were no bathrobes provided, no bath slippers. Internet was not free, and had to be covered by a 'Daily Resort Charge' (see DRC info below).
Due to an extreme mix up regarding the reservation, I was hassled every single day by hotel staff to sort out the charges on the reservation. I had to spend at least an hour every day downstairs talking to hotel staff to sort it out.
They also have a new 'Daily Resort Charge' which was a prerequisite to pay which covered basic amenities in the room like Wifi, Bottled Water and Free breakfast for one child with a paying adult. Because of the mix up, they expected me to pay the 'Daily Resort Charge', even though I had intermittent access to the Wifi and Housekeeping staff didn't show up every day.
Instead of enjoying my week in Waikiki, we spent more time discussing the issues with our hotel room than enjoying hotel itself.
Lastly, the in-house laundromat is horrendously hot. Couldn't get out there fast enough after loading all my clothes. The washer and drier were very hold and not working properly.
- Also Known As:
- Sheraton Waikiki Hotel Honolulu
- Sheraton Hotel Waikiki
- Sheraton Hotel Honolulu
- Sheraton Honolulu
- Sheraton Waikiki Hotel
- Honolulu Sheraton
- Sheraton Waikiki Honolulu
- Sheraton Waikiki Hawaii/Honolulu
- Official Description (provided by the hotel):
- Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Amex, Starwood, BookIt.com, Orbitz, Priceline, Asiatravel.com Holdings, Otel, Hotels.com and Tingo so you can book your Sheraton Waikiki reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.