If you want quiet and solitude, try someplace else. If you are here for sun, sea and sand ( and little umbrella drinks) enjoy. The infinity pool is as advertised. The daily battle for the chairs seems like there should be a better way. One of us running down at 5 am daily to secure chairs. But how can you go wrong with morning Mai-tai's by the pool for indulgence? We loved our server, she was such a fun person. Room? Well, it is what it is. Had a partial view of the ocean, which meant every morning I got to wake up to Hawaii outside my window. It may need some touch up renovation, and an extra chair would have been nice on the balcony (there were 3 of us) but really, you are there to sleep... Get out of the room and see Hawai'i already. Hotel staff were friendly, even if a bit harried with the capacity holiday crowd, people in the shops happy to sell you what you want to buy. Oh, big tip, go to coffee by entrance to save long wait in shop near the pool. Aloha.

I am a Starwood platinum member so very familiar with Sheraton properties. This one is horrible. The only thing going for it is its location. The rooms are small, rust and paint chips throughout room, pass through in bathroom reveals too many bathroom noises, service at front desk was below Starwood standards, way too many people in hotel, no room at pool, very loud hotel so would not recommend at all.

One of the better Sheraton properties we've stayed. We had to wait for our rooms to be ready when we checked in at 3pm. Adjoining oceanfront view rooms on the 10th floor was amazing. Infinity pool was always crowded and we noticed looking down from our balcony that most of the lounge chairs have towels even sandals on them showing reserved as early as 7am, that pretty much discouraged us from getting in. Shops in the hotel have pretty much everything you need..cookie store, convenience, several clothing stores, .even a ukulele store, coffee, etc. and designer stores across the street and Starbucks. Lobby seems to always be crowded but there's so much to do as far as activity is concerned. The hotel charges resort fee but what hotel doesn't nowadays. It is a great property for family with small children as well teenagers.

2nd stop on a 2 island vacation (Maui - Sheraton being the other).......
Hotel was awesome, was upgraded to a suite, based on my platinum status....they really took care of us. The guy who dropped off the luggage brought boogie boards with him for our use (Although as we found out later, boogie boarding isn't that great in the waves on Waikiki)
Room was huge, full master bedroom and other living room, with dual balconies overlooking Waikiki beach and Diamond head.
Nice having the extra room for the kids.j
Views were absolutely gorgeous..........

The club lounge was great for breakfast and dinner/drinks.......I could have lived off that...Can't say much about the hotels restaurants, since I did use them.

Although I didn't spend much time at the pool(s), besides lounging in the adult pool a few times, the kids loved it.
The cost for drinks at the pool was a bit much, so I ended up having my own concoctions readily avialable ....would have been nice to have a blender in the room for the wife...

Although we did a lot of activities (surfing, kayaking, snorkeling, etc) my favorite one was the run/hike me and wife took from the hotel to to the top of Diamond head....

The kids favorite was likely swimming with the Dolphins, which was $$$$, but the kids liked it

Awesome finishing leg to our vacation at a great hotel, service was awesome (SPG platinum highly recognized) Even got a late check out, since we had a red eye flight back home......