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“What a beautiful Hotel!” 5 of 5 stars
Review of Moana Surfrider, A Westin Resort & Spa

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Moana Surfrider, A Westin Resort & Spa
4.0 of 5 Resort   |   2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)   |  
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4th Night Free/Breakfast
Ranked #29 of 82 Hotels in Honolulu
GreenLeadersSilver level
Roosevelt, Utah
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
47 helpful votes 47 helpful votes
“What a beautiful Hotel!”
5 of 5 stars Reviewed June 20, 2014

I had an excellent stay at the Moana Surfrider. They cater to your every whim, PLUS they have the premier spot on Waikiki Beach! The rocking chairs on the front porch are wonderful, and a great place to sit and relax while you watch everyone walking by. Thanks for a beautiful vacation, Moana Surfrider!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review, June 27, 2014
Aloha Pixie,
Mahalo for choosing to stay at the Moana. We are delighted to hear that you enjoyed your stay with us. Like you, many of our guests love the Moana’s unique location on Waikiki Beach – walk a few steps out of the lobby to reach the sands of Waikiki Beach or head out to Kalakaua Avenue to enjoy world-class shopping and dining. We hope that your time spent at the Moana, especially those relaxing days swaying back and forth in the rocking chairs on the veranda, created wonderful Moana Memories of your special stay in paradise. On your next visit, head to the Beach Bar in the Banyan Courtyard for a refreshing mai tai and ono pupus (delicious appetizers). Then, continue to relax the day away in the rocking chairs on the Ewa veranda. If you stay until late afternoon, you’ll have a great seat to witness an exhilarating Hawaiian sunset. We look forward to your next stay at the Moana Surfrider, A Westin Resort & Spa.
Thank you!
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3,024 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (672)
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English first
Norwich, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 20, 2014

This hotel is superbly situated for the beach and the delights of the town. The tour advisor there is particularly helpful. The rooms are spacious and the beds are just so very comfortable. We loved the evenings by the banyan tree and recommend the restaurant overlooking the ocean. The hula dancing, the music, the sunset makes me wish to go back tomorrow.

Room Tip: We had a partial ocean view which was fine.
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Green Features: Care is taken to ensure that the hotel is environmentally friendly.
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review, June 25, 2014
Aloha Hilary,
Thank you for your comments. We are happy to hear that your experience at the Moana was enjoyable and that you are eager to return for another relaxing stay. We agree, the amazing views of a Hawaiian sunset from the Moana are majestic and awe-inspiring. We are also glad that you were pleased the accommodations in your guestroom, especially the comforts of our Westin Heavenly Bed. We hope that your experiences, such as spending the evening under the Banyan Tree and dining at the veranda, created wonderful Moana Memories of your special holiday in Hawaii. On your next visit, rent one of our private beach umbrellas to get the perfect spot to watch the sun set over the horizon. You can spend the day out on the beach sipping on a refreshing cocktail, then witness the beauty of an unforgettable Hawaiian sunset. We await your next arrival to the Moana Surfrider, A Westin Resort & Spa.
Mahalo!
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San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 19, 2014

I chose this hotel to be right on the beach and it was great. The convenience of being able to walk out from my hotel on to the beach was what a vacation in Hawaii is all about. There where a lot of people in the parlor of the building and a saw at least 5 bride and grooms taking there pictures in the hall, so if your looking for isolation on the beach you probably should be on one of the other islands.

The room was clean and the view was beautiful. We stayed in a Diamond Deluxe Ocean room and the double bed was big and comfortable enough for two. The bathroom was a little small and had a little paint chipping from the humidity in the bathroom, so they definitely should upgrade the ventilation system there. I didn't hear any noise in the hall way or other rooms or from outside but then again I live on a busy street in San Francisco and around the corner from a fire station and we would get to our hotel room passed 10pm.

The only reason I didn't give them five stars is it was not a stay out of the ordinary and there was chipping of paint in the shower portion of the bathroom and the balcony outside. However I know that this is just worn out for legitimate reason(salt water from ocean and hot water from the shower). I just think it should however have regular maintenance. But hey its a big hotel, what do you expect.

Over all I would definitely recommend to stay here to any friend or family

Room Tip: Diamond Deluxe Ocean is the way to go. It's a splurge but, hey, how often do you get to take vac...
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  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review, June 20, 2014
Aloha,
Thank you for your review. It is wonderful to hear that you enjoyed your accommodations in the Diamond Deluxe Ocean guestroom, especially the amazing views of Waikiki Beach and the comforts of restorative sleep in our Westin Heavenly Bed. The Moana’s unique location on Waikiki Beach is also one of our most well-loved features – you said it perfectly, the convenience of walking right out of the hotel lobby to the beach is what a Hawaiian vacation is all about! When you return, please consider spending the day under one of our private beach umbrellas. Enjoy the warm sun and cool island breeze while sipping on a refreshing cocktail! We await your next arrival to the Moana Surfrider, A Westin Resort & Spa.
Mahalo!
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Pensacola Beach, Florida
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 17, 2014

My wife and I visit this hotel every year, when we visit Hawaii, even if we stay somewhere else. Love to sit on the rocking chairs on front "lanai" during the day. More importantly, we favor the evenings and sunset under the huge banyon tree in the back patio, as a way to bring the day to a close.

The rooms here are nice, but the price is high for those who visit annually. However, if coming for a single visit would think that if such a visit is something you have dreamed about for years, then by all means splurge for a room here. We however come annually so to save money we stay elsewhere yet come here almost daily for the ambiance and general "feeling" that we love to experience here at the oldest hotel on Waikiki.

Room Tip: Depends on your desires. If you want to experience "old" Hawaii, stay in the Historic old...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review, June 20, 2014
Aloha Steven,
Thank you for visiting the Moana time and time again on your visits to Oahu. Spending the day with the “First Lady of Waikiki” is a special treat, as her historic ambiance and old-world charm set her apart from any neighboring Waikiki resort. Lounging in the rocking chairs around the front porte cochere, as well as in the Banyan Courtyard, are perfect ways to start and end a day in paradise. Come early for the sunrise, stay late for the sunset, and always have a refreshing cocktail in hand! We welcome you to stay with us as a guest at the Moana Surfrider, A Westin Resort & Spa on next year’s getaway to Hawaii.
Mahalo!
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Sydney, Australia
Top Contributor
78 reviews 78 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 17, 2014

I had so many fond memories of the Moana from days gone by that I wanted my daughter to share the magic of sitting under the banyan tree sipping a cocktail as the sun set.....we did just that and it was great - plus the bonus of live entertainment including a beautiful lady doing the hula. The place was packed but the service was great; cocktails perfect and atmosphere memorable. The old Hawaii still lives!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review, June 20, 2014
Aloha Patz,
Mahalo for sharing the beauty of the Moana with your daughter. We are thrilled that you both had the opportunity to enjoy, as you put it perfectly, the magic of sipping a refreshing cocktail under the shade of the iconic Banyan Tree. We are so glad to have helped you and your daughter create fond Moana Memories of your special holiday in paradise together. A mother-daughter trip to the Moana Lani Spa would be perfect for your next visit. Indulge in a healing lomi lomi treatment and spend the day within the spa’s oceanfront relaxation facilities, including dry sauna, detoxifying steam room, and whirlpool Jacuzzi. We look forward to your return to the “First Lady of Waikiki”.
Thank you!
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Melbourne, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 17, 2014

Fantastic hotel with a true hawaiian feel. Position is excellent with being right in the middle of the main strip and perfect for being right on the beach. We had a partial ocean view room which is excactly what it is - partial. Staff are friendly and very helpful with anything you are after or wanting to do. Pool is great but thought it was bigger by their website. Quite small for the size of the hotel but being right on the beach you have that option to swim there as well. Disappointing that the pool closed at 6pm every night, should be 7 or 8pm at least for those that want a late afternoon swim in the pool and not the beach. Planning to go back to Waikiki at Christmas time and will be staying at the Surfrider again because of its location and so central.

Room Tip: If you go for a partial ocean view ask for one closest to the beach end meaning you will get more of...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review, June 20, 2014
Aloha Lyn,
We are delighted to hear that you will be returning for another relaxing stay at the Moana. The holiday season is one of our favorite times of the year, as the “First Lady of Waikiki” transforms into a festive and inspiring landmark of timeless beauty and grace. It is great to hear that you enjoyed your most recent visit to the Moana and were pleased with your personal experiences with our associates. In addition to Moana Pool, guests may purchase a day pass to utilize the relaxation facilities of the Moana Lani Spa, which includes dry sauna, detoxifying steam room, and whirlpool Jacuzzi. We look forward to welcoming you back to the Moana Surfrider, A Westin Resort & Spa for a special holiday this December.
Mahalo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rouse Hill, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

short break to Hawaii to get away from winter. Shopping, Golf, Spa treatment, swimming and general relaxing under the Banyan tree with a Mai Tai or 2. The room with king bed was excellent , tour desk could not be more helpful.

Room Tip: Bayan wing old world charm.
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Green Features: Eco practices very good, with recycling and water-efficient bathroom tapes, energy-saving lighting.
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review, June 20, 2014
Aloha Andrew,
Thank you for sharing your experience with us. It is great to hear that your getaway to Hawaii, although brief, was just what you needed to recharge your body, mind, and spirit. We hope that your experiences with us, such as relaxing with a mai tai under the Banyan Tree and retreating to the Moana Lani Spa for a restorative treatment, created wonderful Moana Memories of a rejuvenating trip to paradise. We would love to welcome you back to the Moana soon – no need to wait until next winter season! Please visit the Featured Offers page on our website and like us on Facebook for special rates and promotions. We look forward to your next stay at the Moana Surfrider, A Westin Resort & Spa.
Mahalo!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Honolulu
#10 Spa Hotel in Honolulu
#12 Luxury Hotel in Honolulu
#13 Business Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#21 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 795
Official Description (provided by the hotel):
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu

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