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“nice Affordable rooms and close to everything” 5 of 5 stars
Review of Pagoda Hotel

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Pagoda Hotel
2.0 of 5 Hotel   |   1525 Rycroft Street, Honolulu, Oahu, HI 96814   |  
Hotel amenities
Ranked #72 of 83 hotels in Honolulu
1 review
“nice Affordable rooms and close to everything”
5 of 5 stars Reviewed March 14, 2013

we stayed at Pagoda Hotel for two years in a row. its an older hotel and renovations in progress. We were actuallymthee for medical reasons. Staff very accomodating and service is great. last year in April of 2012, i made reservations for our stay and upon arrival we were greeted by hotel staff. I would like to,thank the front desk manager for upgrading our room from a studio to a one bedroom with kitchenette. i will be back again this year and i would like to rent the same one bedroom with kitchenette.

Stayed April 2012, traveled with family
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293 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed March 14, 2013 via mobile

Me and my family picked this hotel cause it looked great on the website and it was affordable... When we got here it looked nice at first and than we got to our hotel room... It smelled horrible. We couldnt even walk on the floor without shoes cause the floor was so gross. The bathroom was small and had ants in it. When we took a shower and the tub was clogged and wouldn't drain. Found a cockroach in our room. And to top it all off people were partying around us and were loud all night.. I would not recommend this hotel to anyone.

  • Stayed March 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 2, 2013

We stayed at the Pagoda for three nights.It is an older hotel and renovations are in progress in various places. Everything in our room was clean and comfortable. Having a fridge and microwave was very convenient for us.We were able to buy food at the Walmart just around the corner from the hotel. The Ala Moana mall and beach/ park are within walking distance. Staff are very friendly and make guests feel welcome. The rate for a room with kitchenette was about one hundred dollars, which is a great deal for Honolulu.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luray, Virginia, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2013 via mobile

The Pagoda is a nice hotel in a great location. If you want to get away from the crowded Waikiki streets, stay here. Or room on the tenth floor was very clean, didn't smell and everything worked. The service is great, as well. You are always greeted by the staff. You are close to all of the major bus stops and only a fifteen minute walk from Waikiki. We really enjoyed our stay and would definitely stay again. We were there for two weeks.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberto R, General Manager at Pagoda Hotel, responded to this review, March 13, 2013
Aloha,

It has been an honor and a pleasure to have you as our guest. Thank you for taking the time to post this review. Please know that your feedback is very important to us, and it will be a valuable tool as we make changes to enhance the guest experience.

On behalf of all of us at Pagoda Hotel, we appreciate your patronage and look forward to serving you again in the future!
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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 26, 2013

We stayed in the one bedroom with kitchenette. The room was huge, and the price was good. In order for that to happen, pretty much everything else gets compromised. Furniture is crappy, there is cracked, stained linoleum in the bathroom, the towels are thin and scratchy, the corridor smelled funny, etc. However, if what you want is an clean enough economical place to stay with room for a bunch of people, then this fits the bill.

The restaurant was fun with the gardens and koi. The food is OK quality but kind of expensive. Room service was one of the extras I missed -- with time differences and jet lag it would have been very nice to get a meal or two delivered.

I usually stay in nicer hotels and found the compromises a bit frustrating. But hey, it's a perfectly fair value for the price, and made an expensive vacation closer to affordable. Those nicer hotels are going to be two or three times the cost of this place. If you understand what you're getting into and value economy and space, it's a good choice.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue, Washington
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 24, 2013

This is the old,old hotel for locals to stay. There are renovations ongoing and it is convenient to Ala Moana shopping center. The bus terminal is at the center so most of Oahu is at your finger tips. The resturant was closed for breakfast. This used to be a good morning treat and we disappointed .street noise is minimal and they do have a small pool on site. Rooms are minimal and have aged but ours was clean. Prices are moderate for Waikaki. I will stay again.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
california
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed February 18, 2013

stay away ! ever since the current corp. owner took over, approximately 4 years ago, Pagoda has slide to the bottom. the response from management consistently rebuffed any mention of an issue. the stained carpet, broken furniture, filthy bathrooms, and smell that would make a person choke. new management kept telling me that improvements were being made. not so. i am in Hawaii quite often for family. i now stay at the Ala Moana Hotel.

Room Tip: rooms near laundry are loud.
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberto R, General Manager at Pagoda Hotel, responded to this review, March 13, 2013
Aloha,

Thank you for taking the time to let us know about your recent experience. I can certainly understand and share your disapointment. Please know that we are taking steps to better maintain our facility. I have discussed your comments with our management team, and we are very sorry for our inability to achieve the Aqua experience. Please be informed that the Pagoda Hotel is doing some renovation such as building painting, elevator modernization, electronic lock system upgrade, and room refresh which consist of unit painting, new carpet, new drapes, tiling, new lighting and bath fixtures. We have other plans to improve the facilities which inludes the pool, lobby, hallways and other common area spaces. Most of the works are in progress and it will take few more months to complete.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pagoda Hotel

Also Known As:
Pagoda Hotel Oahu
Pagoda Hotel Hawaii/Honolulu
Address: 1525 Rycroft Street, Honolulu, Oahu, HI 96814
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Center with Internet Access Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 83 hotels in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Pagoda Hotel 2*
Official Description (provided by the hotel):
Featuring warm island hospitality and a water garden of shaded paths, tumbling falls, and colorful koi, Pagoda Hotel is centrally located in the heart of Honolulu. Situated near Ala Moana Center, the hotel is conveniently located close to shopping, beaches, downtown Honolulu, Hawaii Convention Center and Waikiki. Accommodations feature hotel rooms, studios and one and two-bedroom units with kitchenettes. Other hotel amenities include: two swimming pools, a restaurant, meeting & banquet facilities, ample guest parking, sundry shop, self-service & valet laundry service, and beauty salon. ... more   less 
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