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“Aged and in need of refurbishment” 3 of 5 stars
Review of Ohana Waikiki West

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Ohana Waikiki West
3.0 of 5 Hotel   |   2330 Kuhio Avenue, Honolulu, Oahu, HI 96815 (Waikiki)   |  
Hotel amenities
Ranked #69 of 83 Hotels in Honolulu
Singapore
Level Contributor
111 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Aged and in need of refurbishment”
3 of 5 stars Reviewed November 21, 2012

It was a comfortable stay but the hotel is really aged. The elevators are in dire need of upgrading i.e. it took forever for the elevator to arrive at where you are at. The room locks are also not as sensitive before and it takes many swipes of the key card before it could be opened. Service was not fantastic - guest services officers were mostly pulling a long face most of the time.

Room Tip: Request for high floor with partial ocean view facing Waikiki.
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  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
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English first
Whitby, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 18, 2012

The West is a great 2 star hotel. The place is comfortable inexpensive and for the price a very good deal. Stay away from the rooms near the elevators as they are noisy. The staff are very friendly and really make you feel good. The pool and common areas were clean but do show there age.

Room Tip: The higher floors facing the north get less street niose.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saskatchewan
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 15, 2012

This hotel is older and needs updating, rooms are small as are the bathrooms which have only showers in them. The bathroom is in need of a good cleaning on the outside of the shower, it is rusty and just looks like it needs cleaning, the inside of the shower looked cleaner. The bed and bedding was clean and comfortable. The staff was helpful and friendly. This hotel offers wired internet in the rooms and free wifi in their lobby, which was helpful in researching and planning tours. There is a food pantry grocery store/liqour store across the street...very handy. Also the market is very near. Just a short walk to the beach. We didn't mind stay here as the room rates are very reasonable, plus we were out all day touring and in the evening we were out watching the sunset on the beach, shopping and eating at wonderful cafes etc. Also another plus, free phone calls in the city, plus 15 minutes free long distance a day. It is not large or fancy, but it doesn't have a large price tag either. You get what you pay for. In general the room was clean, the bed was very clean, sheets smelled nice. They need to change the showers and get rid of the rust etc.!!!

Room Tip: rooms off the street are quieter, but no real view. Don't stay on the side of hotel where the N...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 11, 2012 via mobile

My travel agent recommended Ohana Waikiki West as it was cheap, clean and practical. When we arrived despite that we were early, they greeted us warmly and had our room ready for us. We had a standard home, it was a little old looking and required some maintenance, but nevertheless it was clean and comfortable. The staff were very friendly, from the front desk staff the cleaners. I would recommend anyone that required somewhere to sleep and shower to book with this crowd.
Well done staff....

Stayed October 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Level Contributor
86 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed November 11, 2012

I really enjoyed evey aspect of staying at this hotel for 7 nights, except for the fact that we stayed in room 1049 which was right next to the 3 elevators which went constantly all through the night. Thankfully there was no "ding" sound as the elevator arrived at each floor, but the sound of the hydraulics was very loud and really annoying. You could even hear it over the TV! We mentioned it to management but they weren't prepared/able to assist in any way. Such a shame as even though it's slightly dated, the hotel has excellent facilities and is clean and tidy. Great value for money. The beds are comfortable, the rooms are large (particularly the kitchenette rooms) hot water is instant and good pressure, plus the fairly standard offerings of a coin laundry, ice machines, free WiFi, central location, free bus around Waikiki. This all makes for this hotel being an excellent choice. JUST DON'T GET A ROOM NEAR THE ELEVATORS!

Room Tip: Avoid rooms near the elevators!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 5, 2012

Our checking process went very smoothly and our room ready was ready upon our arrival, without any waiting. The staff were all very friendly and told us about the activities that were available, plus gave us a map for Waikiki attractions. We had a nice view of the beach area and this property was close to the International Market and the Kings Court Village, which has some really quaint shops.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
43 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed November 3, 2012

Before we arrived in Hawaii I emailed the hotel to request for adjacent or connecting rooms and an early check in. I received a prompt and favorable reply the same day I sent the email. We stayed from Oct 27 to Nov 1. The Filipina lady who checked us in was very warm and welcoming.
We had 2 kitchenette rooms with a balcony. They were a little small but had 2 double beds and the kitchen was really functional with a 2-burner stove, microwave oven,ref, small pot, small frying pan and all basic kitchen stuff. The bathroom was alright too.
The best thing about this hotel is its location. It's very near the public bus stop and it is where the pink line trolley stops. The hotel key card gives you free pink trolley ride to Ala Moana Shopping Center and back. It's also very near the beach.
Yes this is an old hotel but we didn't mind. We were after the location anyway. We even had a bonus - the staff who work here are all nice!
We will definitely stay here again if we come back to Hawaii.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ohana Waikiki West

Address: 2330 Kuhio Avenue, Honolulu, Oahu, HI 96815
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #69 of 83 Hotels in Honolulu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ohana Waikiki West 3*
Number of rooms: 283
Reservation Options:
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Also Known As:
Ohana Waikiki West Honolulu
Ohana West Hotel
Ohana Waikiki West Hawaii/Honolulu

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