We stayed 3 nights in a 4th floor room with 2 double beds and a small kitchenette. I would've preferred 1 larger bed, but this was evidently the room we had booked and they were full, since it was Pro Bowl weekend. The room was clean and everything worked. I was pleasantly surprised that we had a partial view of the ocean from our city view room. With the patio doors closed, noise was not much of a problem. I found the mattress uncomfortable (could feel the springs) and called about it the next morning. Staff immediately offered to put a pillow top on the bed, and that had been done by the time we returned to our room. I appreciate that prompt response to my complaint, and it did improve the bed comfort, but I feel a comfortable bed should be a given, not something one needs to ask for. I was unable to use my Kindle Fire. WI FI is only available in the lobby, but I wasn't able to connect there either. I'm not sure if the problem was with the hotel or my device. I asked if they had a hot tub, and they don't, but did offer that we could use the hot tub at their sister hotel, the Ohana Waikiki East. It was nice to have that option, but we didn't take advantage of it, since it wasn't very convenient. As others have mentioned, the location was great.
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- Also Known As:
- Ohana Waikiki West Honolulu
- Ohana West Hotel
- Ohana Waikiki West Hawaii/Honolulu