This hotel had one one the most beautiful rooms I have ever stayed in. Go to their website and look at the phoots and it really does look like that. We were greeting at the curb where the bellman took our bags for us. We were then escorted to the front desk where they handed us cool towels, leis and a flower to wear in my hair. Then someone personally walked us to our room and showed us all of the features and amenities as well as gave us dining advice for that evening. When he was done with that he brought all of our bags into the room for us.
The bed was large and comfortable and all of the furnishings were modern, yet still maintained that "hawaiin atmosphere". Our balcony looked out into the courtyard with the pool below and to the right was the beach with a great view of the Pacific.
This hotel was still undergoing renovations while we were there but it did not hinder or disturb us in any way. Beach access is right on the property and they provide fresh water showers to rinse the sand off. Great location, beautiful room, outstanding customer service.

The whole experience at this hotel was awesome for our whole family. I was a little concerned when I found out the hotel was under renovation. As soon as we arrived, those concens were put to rest. The renovations did not effect our comfort or enjoyment at all. The staff was extremely helpful answering all of our questions and in giving very simple and accurate directions to all of the attractions on the Island. Our room and especially the beds, were very comfortable. Wonderful big closet that we also used as a dressing room. The room as neat as a pin when we returned each day. Just a few steps and we were on the beach. The two restraunts in the hotel were excellent. Our daughters, ages 9 and 16, enjoyed the large pool when we were not on the beach. Security was not a concern since the elevator would not operate without a room key. A safe in the room kept our valuables locked up when we were on the beach. I cannot think of one negative thing to say about the Outrigger Reef. I would recommend it to anyone and everyone.

OUTRIGGER REEF ON THE BEACH

What a great stay! We loved this hotel. The location is ideal at the west end of Waikiki beach. The hotel is right on the beach and across the street from Beach Walk. We had a partial ocean view category room 809. The view of Diamond Head was gorgeous. We were across from the elevators, but there was little noise. We were also across from the drink machines and ice maker.

The lobby and pool area have been recently renovated and were very nice. All of the Ocean Tower rooms have been renovated. The décor is upscale island. We had a huge lanai with doors that opened all the way across. There was a small table and two small chairs on the balcony. The room had a separate sitting area with a desk and small couch. It was very roomy.

I liked the bed but my husband thought it was too soft. Wish it was king size. Good pillows, sheets and comforters. The shower had great pressure with an adjustable shower head that was removable. The room temperature was easy to control.

We didn’t visit the bar or two restaurants, but they seemed to be hopping. The bar overlooks the beach and they had music/entertainment/karaoke there nightly. Fitness room, coin laundry and same-day laundry service available. Starbucks on site.

One of the best features is the friendliness of the staff. Their customer service was exceptional from the moment we stepped off the shuttle until the moment we left. You couldn’t ask for more. It was the best we have experienced.

Another plus was the Hertz office on site. We rented a car in the morning and returned it later that evening. You can return it after hours to the valet. It was very convenient and we got a great price through our travel agent. Plus we didn’t have to pay to park.

The pool area was beautiful. There was a towel stand beside the pool. The chairs were comfy but got a little hot in the sun. The pool is deep – 9 foot at one end and 5 foot at the other. There is also a hot tub.

Other features we really enjoyed:
Mini fridge
In room coffee
Turn down service with delicious chocolate covered fruits/nuts.
Flat panel TV
Safe
FREE INTERNET – This was much appreciated!
The nightlights on the light switches- easy to find in the dark.
Cool towel on arrival

What would I change? Have beach chairs and umbrellas available for customer use. And have containers available to recycle bottles and cans. $25 per night to park seems a little excessive. But parking is scarce in Waikiki so maybe that’s why it is so expensive.

They are still renovating the other guest tower, the front entrance and the pool bar. Maybe as a result, the hotel seemed pretty empty. The renovations didn’t affect us at all. I would say it is an excellent time to visit while the renovations are taking place because you can get a great room at a great price.

I would highly recommend this property to all types of travelers. It is great for honeymooners, families, singles, business travelers, etc. I can’t think of anyone who wouldn’t like the Outrigger Reef on the Beach.

Would never stay anywhere else. The place is awesome! I had tears in my eyes when we checked out! Service is superb!
The Shorebird is excellent. Book it!
Jane Beam Johnson