OUTRIGGER REEF ON THE BEACH
What a great stay! We loved this hotel. The location is ideal at the west end of Waikiki beach. The hotel is right on the beach and across the street from Beach Walk. We had a partial ocean view category room 809. The view of Diamond Head was gorgeous. We were across from the elevators, but there was little noise. We were also across from the drink machines and ice maker.
The lobby and pool area have been recently renovated and were very nice. All of the Ocean Tower rooms have been renovated. The décor is upscale island. We had a huge lanai with doors that opened all the way across. There was a small table and two small chairs on the balcony. The room had a separate sitting area with a desk and small couch. It was very roomy.
I liked the bed but my husband thought it was too soft. Wish it was king size. Good pillows, sheets and comforters. The shower had great pressure with an adjustable shower head that was removable. The room temperature was easy to control.
We didn’t visit the bar or two restaurants, but they seemed to be hopping. The bar overlooks the beach and they had music/entertainment/karaoke there nightly. Fitness room, coin laundry and same-day laundry service available. Starbucks on site.
One of the best features is the friendliness of the staff. Their customer service was exceptional from the moment we stepped off the shuttle until the moment we left. You couldn’t ask for more. It was the best we have experienced.
Another plus was the Hertz office on site. We rented a car in the morning and returned it later that evening. You can return it after hours to the valet. It was very convenient and we got a great price through our travel agent. Plus we didn’t have to pay to park.
The pool area was beautiful. There was a towel stand beside the pool. The chairs were comfy but got a little hot in the sun. The pool is deep – 9 foot at one end and 5 foot at the other. There is also a hot tub.
Other features we really enjoyed:
Mini fridge
In room coffee
Turn down service with delicious chocolate covered fruits/nuts.
Flat panel TV
Safe
FREE INTERNET – This was much appreciated!
The nightlights on the light switches- easy to find in the dark.
Cool towel on arrival
What would I change? Have beach chairs and umbrellas available for customer use. And have containers available to recycle bottles and cans. $25 per night to park seems a little excessive. But parking is scarce in Waikiki so maybe that’s why it is so expensive.
They are still renovating the other guest tower, the front entrance and the pool bar. Maybe as a result, the hotel seemed pretty empty. The renovations didn’t affect us at all. I would say it is an excellent time to visit while the renovations are taking place because you can get a great room at a great price.
I would highly recommend this property to all types of travelers. It is great for honeymooners, families, singles, business travelers, etc. I can’t think of anyone who wouldn’t like the Outrigger Reef on the Beach.