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“You Need to Stay Here!” 5 of 5 stars
Review of Outrigger Reef Waikiki Beach Resort

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Outrigger Reef Waikiki Beach Resort
4.0 of 5 Hotel   |   2169 Kalia Rd., Honolulu, Oahu, HI 96815   |  
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Ranked #7 of 82 Hotels in Honolulu
Little Chute, Wisconsin
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
“You Need to Stay Here!”
5 of 5 stars Reviewed July 3, 2013

My wife and I stayed here for a week during our honeymoon. We had rented a car, so the valet service was quick to have our car unpacked and our bags loaded and delivered to our room. The guy at the front desk was very friendly and informative, even though we heard all about his personal life. Anyways, we were on the 8th floor with a beautiful view of Diamond Head and the ocean, and were greeted by a chilled bottle of champagne.

The room was always perfectly cleaned, the showerhead felt amazing after long days of venturing around the island, and the bed was the most comfortable bed I've ever slept on. The hotel is within walking distance of everything in Waikiki, it has plenty of shops, bars and restaurants, and the pools and hot tubs were always very clean. The live music near the pool every night was always good, and although it's not the best stretch of Waikiki beach when it comes to laying out, it was still a great place to swim and see some fish.

The next time we stay on Oahu, the Outrigger Reef on the Beach will definitely be our first choice.

Room Tip: Request the Ocean Tower to get a better chance of an ocean view room!
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerReefHotel, Front Office Manager at Outrigger Reef Waikiki Beach Resort, responded to this review, July 8, 2013
Aloha!
It was our pleasure to have you as our guest here at the Outrigger Reef on the Beach and thank you for taking the time to review our property. Our focus is to ensure guest satisfaction and we are pleased that the services we provided were excellent and you truly enjoyed your visit with us. We would love to have the pleasure of seeing you as a return guest and we look forward to hosting you in the future.
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3,869 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (945)
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English first
Crowley, Texas
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 3, 2013

We are very happy that we chose this amazing hotel for our vacation in Hawaii! The hotel is very nice and is directly on Waikiki Beach. The OCEAN VIEW restaurant was fabulous. Breakfast was great and we enjoyed the services of Rob and Kelly. We had a great view of Diamond Head and the beach! Beautiful! Rooms are very clean and we always had plenty of fresh clean towels and service. The entire staff was very helpful and friendly. We did not want to leave!

Room Tip: We were on the 9th floor. There is a separate elevator for the 9th and 10th floor. Less waiting ti...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerReefHotel, Front Office Manager at Outrigger Reef Waikiki Beach Resort, responded to this review, July 17, 2013
Aloha!
Quality of service is a goal that Outrigger Reef on the Beach continues daily to strive for and we were delighted to see your positive comments and to learn that those goals had been met!
Mahalo for your kind words about the staff as well. We always try to demonstrate the Aloha Spirit in everything we do. You can be sure that I will take a moment to compliment Rob & Kelly for having enriched your stay with us. Judging from the rest of your comments, you appeared to enjoy your stay and we were pleased to see that. We do hope you will have an opportunity to return in the future and look forward to welcoming you back to the Outrigger Reef on the Beach!
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Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 2, 2013 via mobile

We stayed at the waikiki reef on the beach from June 23-June 29 2013 and had a great time. The hotel met all of our requests in relation to bedding configuration and having a higher up floor. Our room was modern and spacious. We had a waterfront room and the view was fantastic. We had breakfast included in our package and had the choice of three restaurants to eat in. The hotel is down one end of Waikiki beach so it is a bit of a walk to attractions in central and the other end of Waikiki but that was not a major issue. The staff were helpful, especially the concierge who booked all our tours etc for us. We were never once hassled by the time share staff, they did not even approach us.
Overall, the hotel was excellent and we would not hesitate to stay there again.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 1, 2013

This is a very busy hotel. Reception is halfway down through the hotel its a little confusing when you first arrive. We checked in but didn't like our room very much it looked over the car park, we booked a partial ocean room. We went back and managed to change it to a view of the pool and a partial view of the ocean. It was much better. The rooms a quite spacious and the bed was comfortable. The service at the bars is a little slow. We didn't find reception very friendly either. Karaoke is fun to watch. The beach area is very small but was enough. We had breakfast included and ate at the Ocean House, the staff were really nice and breakast was great. The Hotel is walking distance to everything, which was fantastic. We caught the bus to Ala Moana Shopping Centre and it was really easy to do it. Over all our stay was nice.

Room Tip: If you like to walk to everything this is the best Hotel. Very busy foyer, but the rooms were quiet...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 1, 2013

We were so thrilled when the cab pulled up to our hotel. From the minute we stepped out of the cab the vacation started. We were welcomed with opened arms by everyone. I was so happy to met theConcierge William Noll, whom I had been speaking to prior to arrival . He assisted me with all our excursions. Each one was better than thee other. His suggestions helped us plan the best family vacation we ever had. Thanks to all the staff whom were exceptional. The hotel itself was perfectly located. The rooms were spacious and clean. Our departing flight was late in the evening, they accommodated my family with a room to change in. Everything and everyone was outstanding. Again thank you all.

Room Tip: the city view was great . People watching as well as the mountains was perfect
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 1, 2013

This hotel is centrally located and directly on Waikiki Beach. It's perfectly appointed with plenty of Hawaiian style. The rooms are clean and spacious. The first night we arrived, we were put in a full double, which didn't work for us. The next day the very helpful staff accommodated our request for a King. We had a very nice view of the park and beach. The restaurants at the hotel were great. They have nightly karaoke at the bar. We really liked this hotel, the staff was friendly and made us feel welcome.

Room Tip: If you really want to look at the ocean and diamond head from your room, you'll need to spend th...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerReefHotel, Manager at Outrigger Reef Waikiki Beach Resort, responded to this review, July 5, 2013
Aloha Hilda!
Thank you for your review and your comments regarding the Outrigger Reef on the Beach as a hotel with plenty of Aloha. We do strive to provide our guests a Hawaiian experience through our complementary cultural activities as well as a feeling of Aloha through the friendly and attentive service of our employee so we’re happy to receive your feedback.

We are aware that bedding requests are very important to our guests and although it is not always possible to accommodate the requests, we do our best to try to accommodate you during your stay. We’re glad that it worked out for you and you appreciated that.

Thank you for sharing your comments and we hope you can return again soon. Mahalo!
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Louisville, Kentucky
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 1, 2013

We stayed at this hotel 7 years ago, and had a wonderful time. It was renovated since we were last there, and despite the nicer hotel decor I was disappointed in a few aspects of the renovation. The area where the teens could congregate and play pool and other table games had been eliminated, and our 14 year old daughter never had a chance to interact with others in her age group. Also, there had been a lei stand in front of the hotel run by a 4th generation native Hawaiian lei maker named Aukai Pieper. She made absolutely exquisite leis, homemade plumeria oil (the real stuff, not the kind you find in the fragrance shops), and taught anyone that wanted to participate about the flowers, leimaking and Hawaiian traditions and beliefs. Aukai such an impression on me during our visit 7 years ago that I remembered her name. Spending time at the lei stand and making leis with her and learning about the true Hawaiian culture was something I was greatly looking forward to doing again. Unfortunately, for me and in my opinion the hotel, her lei stand was eliminated when the renovations were made. She was a true Hawaiian treasure available for many to experience, and I wish the hotel had her back. Otherwise, the hotel was nicer than before, and we again really enjoyed our trip.

Room Tip: The rooms were very clean, and the beds were incredibly comfortable. No tips except that you may wa...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Outrigger Reef Waikiki Beach Resort

Address: 2169 Kalia Rd., Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Honolulu
#5 Luxury Hotel in Honolulu
#5 Romantic Hotel in Honolulu
#6 Business Hotel in Honolulu
#6 Spa Hotel in Honolulu
#10 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Outrigger Reef Waikiki Beach Resort 4*
Number of rooms: 639
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Also Known As:
Outrigger Reef On The Beach Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Reef Beach
Outrigger Honolulu
Honolulu Outrigger
Outrigger Reef Waikiki Beach Resort Hawaii/Honolulu

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