This is a very busy hotel. Reception is halfway down through the hotel its a little confusing when you first arrive. We checked in but didn't like our room very much it looked over the car park, we booked a partial ocean room. We went back and managed to change it to a view of the pool and a partial view of the ocean. It was much better. The rooms a quite spacious and the bed was comfortable. The service at the bars is a little slow. We didn't find reception very friendly either. Karaoke is fun to watch. The beach area is very small but was enough. We had breakfast included and ate at the Ocean House, the staff were really nice and breakast was great. The Hotel is walking distance to everything, which was fantastic. We caught the bus to Ala Moana Shopping Centre and it was really easy to do it. Over all our stay was nice.