My family of four (2 adults and 2 small kids aged 5 and 9) stayed at the Hyatt Place July 8-15th. Upon arriving, we unloaded the taxi with 3 big luggages and 3 small ones, no one came to offer any help, which is fine , we managed. Check in was quick. Stayed on the 16th floor. Got the room we wanted, corner ocean view. Room was modern, spacious, clean. Beds and pillows were comfy, almost too soft at times. Free breakfast with limited options however, enough options for each of us to choose from, incl hot items which changes daily. Free wifi which was pretty good, not slow at all. Small gym but decent. The hotel was 2 blocks from Waikiki Beach, 5 minute walk. The Honolulu Zoo is also a short 7 minute walk. Elevators were extremely slow at times, you can end up waiting 5-10 mins for one. Pool was tiny, however, the kids liked it and only used once or twice. Mostly we went to the beach. Housekeeping was friendly and did a good job. On Fridays, they also had a free lei making in the lobby/gallery and my daughter and I absolutely loved it! Overall, I would recommend this hotel if you are looking for value and a nice hotel.