We are lifetime Diamond Hyatt members who have stayed at both Hyatt properties. All tolled we've logged in 65 visits to the Hyatt Regency Waikiki and just tried the Hyatt Place Waikiki Beach for the first time. The Hyatt Place is a winner in our book.
Hospitality is a top priority as are the fantastic staff, great and spacious, newly renovated guest rooms and lovely appointed common areas. No name tags here as employees are encouraged to introduce themselves to guests and interact with them by name. Genuine smiles abound whether the employees think they are being watched or not. No glum faces here. Two books away from the beach, across the street from The Bus stop.
Friendly, courteous and quick to respond to guest needs. Hawaiian music fills the air, beautiful tasteful Hawaiian decor, true Hawaiian hospitality at its finest...they way the Hyatt Regency Waikiki once used to be years ago when repeat guests were cherished.
Good selection for included breakfasts and happy hour deals. Kudos to General Manager Bonnie Kiyabu who has put together a great crew of employees who exceed all expectations. Hyatt corporate would do well to realize that local Hawaiians are quite capable of managing their properties in Hawaii. A few more locals in the executive offices of Hyatt properties in Hawaii would be a welcome change and frankly is long overdue. Well done Ms. Kiyabu and everybody at he Hyatt Place Waikiki Beach. We'll be back or sure.
In the meanwhile we'll return to the Hyatt Place and recommend it highly to all.