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“Best Hyatt in Oahu” 5 of 5 stars
Review of Hyatt Place Waikiki Beach

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Hyatt Place Waikiki Beach
3.5 of 5 Resort   |   175 Paoakalani Avenue, Honolulu, Oahu, HI HI 96815   |  
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Ranked #25 of 82 Hotels in Honolulu
GreenLeadersBronze level
encino, california
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“Best Hyatt in Oahu”
5 of 5 stars Reviewed March 10, 2013

We are lifetime Diamond Hyatt members who have stayed at both Hyatt properties. All tolled we've logged in 65 visits to the Hyatt Regency Waikiki and just tried the Hyatt Place Waikiki Beach for the first time. The Hyatt Place is a winner in our book.

Hospitality is a top priority as are the fantastic staff, great and spacious, newly renovated guest rooms and lovely appointed common areas. No name tags here as employees are encouraged to introduce themselves to guests and interact with them by name. Genuine smiles abound whether the employees think they are being watched or not. No glum faces here. Two books away from the beach, across the street from The Bus stop.

Friendly, courteous and quick to respond to guest needs. Hawaiian music fills the air, beautiful tasteful Hawaiian decor, true Hawaiian hospitality at its finest...they way the Hyatt Regency Waikiki once used to be years ago when repeat guests were cherished.

Good selection for included breakfasts and happy hour deals. Kudos to General Manager Bonnie Kiyabu who has put together a great crew of employees who exceed all expectations. Hyatt corporate would do well to realize that local Hawaiians are quite capable of managing their properties in Hawaii. A few more locals in the executive offices of Hyatt properties in Hawaii would be a welcome change and frankly is long overdue. Well done Ms. Kiyabu and everybody at he Hyatt Place Waikiki Beach. We'll be back or sure.

In the meanwhile we'll return to the Hyatt Place and recommend it highly to all.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Hyatt Place Waikiki Beach, responded to this review, March 27, 2013
Aloha dave and rocky b,
Mahalo for your terrific review. We sincerely appreciate you labeling us as the "best Hyatt in Oahu"! What a wonderful compliment! We truly believe that our success is built on our superior hospitality efforts and personalized service, and we are glad you were able to experience this firsthand. Your comments will be shared with our General Manager, Bonnie Kiyabu, and she too will be delighted to hear them. We can't wait to welcome you back and turn you into a loyal fan of the Hyatt Place Waikiki Beach.
Mahalo nui loa,
Guest Services
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960 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
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English first
Peoria, Illinois
Top Contributor
69 reviews 69 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 6, 2013

In the interest of discloure, we booked this room using points so I can't speak to the price/value compared to other places. But I was so glad we chose this property, it turned out to be a great fit for us. About 2 blocks from the beach it was close to tons of shops & restaurants and was incredibly convenient. And the room was huge! Lots of space, a big bathroom, in-room safe, and a balcony overlooking the ocean which was nice. Partial view since there is a huge building between the hotel and the beach but it was still nice to see water.

The staff was excellent, very helpful and attentive. Limited beach amenities (towels only) - chairs would have been nice. Breakfast was very crowded each morning but there was a nice selection of hot & cold items. I was a little surprised that there weren't any "grab and go" options (whole fruit, yogurt cups) especially given the crowds but we made do. We didn't end up going to the bar or making use of the other amenities on the property but everything was nice and updated.

All in all, a nice choice. We would definitely stay there again.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Hyatt Place Waikiki Beach, responded to this review, March 27, 2013
Aloha jeax2,
Mahalo for your review. We are grateful to learn how much you enjoyed our close proximity to the beach, spacious guest rooms, and attentive staff members. Thank you for your feedback in regards to adding additional menu options in our Grab N' Go area. Great suggestion! We can't wait to welcome you back again.
Mahalo nui loa,
Guest Services



Your comment about the lack, change to Great suggestion! Thank you for your feedback regarding adding additional menu options in our Grab N' Go,
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Brisbane, Queensland. Australia
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 4, 2013

Have just enjoyed eight nights at the Hyatt Place Waikiki and everything was, as you would expect from this Brand - pretty good. Big TV, comfy bed, WiFi included, bar frig and breakfast daily all in the basic price. My only complaint was the size of the standard Mountain View Room that I had booked. By any measure it was on the small side of a standard hotel room (certainly the one they gave me was) and was not in any way the same as the photo's shown on their own web site. A quick talk to the girls at Reception and we were duly upgraded to a Deluxe room which looked more like the photo of the standard one - anyway, I was now happy.
The location is at the southern end of the famous Waikiki strip and a leisurely 5-10 minute walk to numerous restaruants, bars etc.
Breakfast can be a bit hectic at peak times and they continually run out of plates, cutlery etc but the staff do a good job topping it up as quick as they can. The Breakfast area is basically outdoors and can be a bit windy - I'm not sure where you go if it rains?
I rented a car from the airport and my concern was where to park it. Valet parking was available at the hotel for $28 per night, but as I tend to come and go all the time I am loath to use it.
Right cross the street is the Banyan Hotel and you can self park there - I paid $72 for 7 days with unlimited in and outs - a bargain! Where else can you park for basically $10 a day?
Would I use the Hyatt Place Waikiki again? - absolutely.

Room Tip: Ask for a Deluxe room with ocean view
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Hyatt Place Waikiki Beach, responded to this review, March 18, 2013
Aloha Richarddownunder,
Mahalo for your review and choosing to stay eight nights with us! We are thrilled you enjoyed our comfortable and complimentary amenities. Allow us to apologize if your original guest room size did not exceed expectations. It would be a pleasure to welcome you back again on your next return to Waikiki Beach.
Mahalo nui loa,
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2013

Thank you for making our honeymoon unforgettable .Rooms were clean and spacious.Staff was friendly and accommodating.We have traveled the world and will return back to this little piece of heaven. Breakfast was awesome and they accommodated to all guests ex. Miso soup.We will share our experience with our colleagues.Thank you for keeping up the Hyatt Platinum reputation !!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Hyatt Place Waikiki Beach, responded to this review, March 18, 2013
Aloha Marla J,
Mahalo for your review. We are thrilled to hear that we made your honeymoon unforgettable. Thank you very much for recommending us to your colleagues. We can't wait to welcome you back to our "little piece of heaven".
Mahalo nui loa,
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Top Contributor
115 reviews 115 reviews
25 hotel reviews
Reviews in 46 cities Reviews in 46 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 3, 2013

Great service. From the minute we walked in we were welcomed. Desk staff escorted us to the elevator and room. Location is central and easy walk to everything. Rooms were clean and updated. Staff was great at storing our luggage pre-cruise departure and arranged a shared cab with a couple we ended up spending the entire cruise with.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Hyatt Place Waikiki Beach, responded to this review, March 18, 2013
Aloha Martin S,
Mahalo for your wonderful review. We are thrilled to read that our hotel personnel exceeded your expectations during your stay. It is nice to hear that you made friends with a couple who shared your cab. We hope to serve you again soon.
Mahalo nui loa,
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 2, 2013

The hotel offered all amenities. It was well located in Waikiki - very central and close to the beach. The front desk staff were terrific - very hospitable and informative. The room was large and fully equipped. Breakfast was included on an outdoor patio. We found access to the area a little complicated - not well marked and it was not as tidy as it could be. They need more staff to clean up after quests. Also there was no doorman to assist with taxi etc. Other than that the hotel more met all our requirements.

Room Tip: Our room had a partial ocean view
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Hyatt Place Waikiki Beach, responded to this review, March 18, 2013
Aloha bcwqueenst,
Mahalo for your review. We are happy you enjoyed our central location, informative staff and large guest room. Your comments about the patio area will be shared with our Executive Committee, and we appreciate you bringing this to our attention. We hope to welcome you back again.
Mahalo nui loa,
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2013

My husband and I booked this hotel for our honeymoon in December. We stayed for a week and enjoyed every aspect of the trip.

The hotel staff was very friendly and we checked in quickly. Our room was spacious and exactly what we booked. We had an ocean view from our balcony. The hotel has recently been renovated and was very clean.

The hotel include a Kitchen Skillet which served complimentary breakfast on the pool deck every morning. After a week the menu started to repeat itself, but we did not mind because it was included in the price of the room and was very delicious. (BEST pineapple I have ever eaten!)

The location of the hotel was absolutely amazing. It was a 2 blocks from Waikiki Beach. There are lots of restaurants in the area that have amazing food. Anything you can possibly need can be found in the ABC stores on every corner. I liked that the hotel was not directly on the beach because there were fewer guest hanging around the lobby and front of the hotel. Also very close to Diamond Head, Zoo, Aquarium, Shopping, and entertainment.

We utilized the in house travel assistance to book activities. I think they worked for Expedia. We were able to book a trip for a luau, Pearl Harbor, and get maps of area restaurants and bars. The hotel also gave free wifi.

Between the complimentary breakfast and wifi this hotel beat alot of others hands down. Most other area hotels charge for Wifi or breakfast is not included. When traveling that far you want to feel safe and have a clean place to rest your head. This definitely fits the bill!

Room Tip: Higher rooms have better views.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Hyatt Place Waikiki Beach, responded to this review, March 18, 2013
Aloha A W,
Mahalo for sharing your comprehensive review. We hope you had an unforgettable honeymoon in Honolulu. It gives us great pleasure to read that you appreciated our friendly staff, spacious guest room, complimentary a.m. Kitchen Skillet, and Expedia Tour Desk. We hope to welcome you back again.
Mahalo nui loa,
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Waikiki Beach

Address: 175 Paoakalani Avenue, Honolulu, Oahu, HI HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Honolulu
#14 On the Beach Hotel in Honolulu
#18 Business Hotel in Honolulu
#20 Romantic Hotel in Honolulu
#21 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Place Waikiki Beach 3.5*
Number of rooms: 426
Official Description (provided by the hotel):
The Hyatt Place Waikiki Beach is conveniently located on the Diamond Head end of Waikiki and just a 3-minute walk to the golden sands of Waikiki Beach, the 100% smoke-free Hyatt Place Waikiki Beach is a spring board to many activities and attractions for the visitor on the go. Complimentary a.M. Kitchen Skillet™ breakfast available in our Guest Kitchen, featuring freshly prepared breakfast sandwiches, waffles, French toast, pancakes and oatmeal, and Asian specialties. New Gallery Menu, Fresh 24/7 with mouthwatering options including our signature flatbreads & more. Intimate Bakery Cafe serves Starbucks(R) specialty coffees & teas, premium beers, wines & cocktails. Signature cocktails include: Mai Tai, Pina Coloda or Mojito. Complimentary 24-hour Stay Fit(R) fitness center with Life Fitness(R) cardio equipment located on the third floor. Sliding door access to the pool deck. Self parking: $25 daily fee. Valet parking: $30 daily fee. ... more   less 
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Also Known As:
Ocean Resort Honolulu
Ocean Resort Hotel Waikiki Honolulu
Ocean Resort Hotel Waikiki Oahu
Ocean Waikiki Hotel
Ocean Resort Hawaii
Hawaii Ocean Resort
Ocean Resort Waikiki
Ocean Hotel Waikiki
Ocean Hotel Honolulu
Hyatt Place Waikiki Beach Hawaii/Honolulu

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