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“Lesson Learned” 1 of 5 stars
Review of Manoa Valley Inn

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Manoa Valley Inn
3.0 of 5 Inn   |   2001 Vancouver Drive, Honolulu, Oahu, HI 96822   |  
Hotel website
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Hotel amenities
Ranked #3 of 6 Honolulu B&B and Inns
Hawaii
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Lesson Learned”
1 of 5 stars Reviewed March 12, 2012

The lesson learned here is read ALL the reviews! Creepy, dark, dirty, no... filthy, damp, smelly, buggy, moldy, shall I go on or do you have the picture. Breakfast was disgusting, old, instant, and the coffee had been sitting on the burner for hours. I was afraid to eat anything.

Did I mention the dogs! No less then 4 greeted us, one in diapers (get the picture/smell). That was all that greeted us. It took several calls from outside the premises to get someone to greet us, show us the room, give us keys. We should have run at that point, but it was late afternoon and we were beat.

My husband & I were on Oahu for business and thought the Inn looked appealing and out of the Waikiki hustle bustle. We had booked two nights. We stomached one night. I knew we were in trouble when my husband said he was keeping his shoes on (he hates shoes). When we left the next morning, not wanting to make a scene, we said we had an emergency and needed to leave a day early. A "so what" attitude was given and no mention of a refund for the second night (they make you pay at time of booking with credit card). We didn't care. We booked a night at the Hawaii Prince Hotel for the same price and quickly removed our self from the Inn. It was so worth the forfeiture of the second night.

Not sure where the "excellent reviewers" stayed, but be assured, it was not here!! I have stayed in many B & B's around the world, and never in my life experienced anything so terrible and frightening.

I hate that I am giving the Location an Average rating, this will increase the overall rating, but it is a good location. Just so sad that the Inn has become so undesirable on so many levels.

Room Tip: The best room is some where else, like Hawaii Prince Hotel.
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  • Stayed March 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
    57
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    17
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    18
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19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 8, 2012

Renovations going on currently, in the near future the reviews will be better, I hope! The only staff we saw were the ladies that prepared our continental breakfast, very nice. Had called owner X 3 w/o response, still haven"t heard from him!No one checked us in or out.

  • Stayed February 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas, USA
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 12, 2012

The Manoa Valley Inn is under new ownership and if the transition time is any indication, it's going to be a real gem. Six of us (all adults) arrived on Christmas Eve, and we were initially disappointed by the lack of a greeter and the signs of chaos in some side rooms. We learned the inn had literally just been purchased and the old owner had vacated but a day or two before. Someone finally showed up to put us in our rooms and by the time we returned from dinner, the owner was there. Mark Gwen and his wife Jena plan to live on the property after they remoded their quarters. A lot of construction and general fixing-up went on the whole time we were there, but it wasn't bothersome to us as we were gone most days. Every single day, something wonderful happened while we were gone to transform the place. The continental breakfast on the porch was yummy, and they allowed us to bring our wine and cheese to the same porch in the evenings to watch the sparkling Honolulu skyline illuminate as the sun set. Mark was friendly and helpful; the home is beautiful; rates were great and we had a wonderful 7 night stay.The magnificent firework display was visible on New Year's Eve from the porch! If you're looking for a comfy, fun and quirky place to stay away from the madness of Waikiki (but very close by car), this is the place to stay. If you're not flexible and don't enjoy historic places, stick to the slick, expensive high-rise hotels.

Room Tip: Each room on the second floor has a private bath; the suite has a shared bath for its two bedrooms...
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  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wrightstown, PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 7, 2011

In a nice, quiet area with a great view of Waikiki. Friendly staff. Good breakfast. Near University of Hawaii.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miamisburg, Ohio
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2011

Beautiful hotel away from the over-crowded Waikiki, but still within driving range!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lillestrom, Norway
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 12, 2011

A beautiful old house built a hundred years ago. A little oustide waikiki in the beautiful surroundings of Manoa Vally, really close to UH campus.
You may find better deals in Waikiki but if you have a car, this place is great. A cold breakfast is served til 9. The owners are nice but are often difficult to find when you need them. The rooms are very spacious and antique furnishings. It can be noisy from the cars outside, depending on which room you have and the doors bang in their latches with the breeze. Other than that, it is lovely place to stay and definitely recommended.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sainte-Adele
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 4, 2011

Quaint, like a faded old rose, this huge old house is still remarkable, as is its garden and fabulous verandah out back, where a fine cold breakfast is served. I eat gluten free and though this was not catered to, there is a fridge for guests to use and I kept my own eatables there, so there was no problem at all.
Email communications were difficult with this Inn (sporadic) but I believe they have upgraded their telephone and internet since our visit. Electricals could also use an upgrade.
The Inn is clean but not modernized. The owners should redo their brochure which gives a sophisticated look to the Inn which does not characterize (or no longer characterizes) it.
Although travelers desiring spiffy hotel-like amenities should stay clear, those comfortable in more laid-back surroundings will appreciate this Inn.
My husband and I had good restful nights and left the Inn every day refreshed and ready to start a big day of activities. We did not have a car and really appreciated the Inn's central location - yet in a quiet area.
We will return to the Manoa Valley Inn on future Honolulu trips.

Room Tip: Ours was an upper, corner room looking out over the garden. The window arrangements were particularl...
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  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manoa Valley Inn

Address: 2001 Vancouver Drive, Honolulu, Oahu, HI 96822
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #3 of 6 B&Bs / Inns in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Manoa Valley Inn 3*
Number of rooms: 7
Official Description (provided by the hotel):
The Manoa Valley Inn is a Victorian Inn filled with European antiques with a bit of island flair. This Historic Country Inn is an Oahu landmark located in an exclusive area of Honolulu right by the University of Hawaii. The Manoa Valley Inn was built in 1912 and provides a luxurious and quiet experience away from the din of Waikiki for visitors and local residents alike. The Inn is listed on the National Register of Historic Places. The prestigious Country Inn is conveniently located within minutes of Waikiki and the downtown Honolulu business district, yet it is surrounded by the beauty, luxury, and serenity of Manoa Valley. Relax in the quiet of the peaceful and spacious veranda and soak up a bit of Hawaiian nostalgia from years gone by. Stay with us, it's a very special surprise. It is an intimate retreat that provides a unique alternative to resort living. The Manoa Valley Inn has six special, spacious rooms and a charming country cottage waiting for you. We are within walking distance to U.H. Manoa, bus lines, restaurants and theater. Relax in our tropical saltwater heated swimming pool with a soft flowing waterfall located in a secluded garden with many trees and flowers. Breakfast consists of island fresh fruits, yogurt, bread, muffins or bagels, cold cereal, coffee, tea & juice, as well as brown rice, oatmeal with plenty of assorted nuts and dried fruits, a variety of tofu dishes and stir fried vegetables .. eggs when served are from an organic farm run by a family member. We buy local products from local organic farms as much as possible.Our Inn has five permanent guests who are 4 friendly and playful dogs and 1 mysterious black cat! E Komo Mai... Come In, Join Us. ... more   less 
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Also Known As:
Manoa Valley Hotel Honolulu
Manoa Valley Inn Hawaii/Honolulu

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