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“Great Service & Friendly Staff” 4 of 5 stars
Review of Aqua Bamboo Waikiki

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Aqua Bamboo Waikiki
3.0 of 5 Hotel   |   2425 Kuhio Ave, Honolulu, Oahu, HI 96815   |  
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Ranked #25 of 82 Hotels in Honolulu
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
“Great Service & Friendly Staff”
4 of 5 stars Reviewed January 16, 2013

We have spent 1 week so far at Aqua Bamboo and it has been very comfortable. The staff are very accommodating and friendly. We had a good sized, well kept, self catering room. There is a supermarket nearby. The pool area made for a relaxing time, especially at night. Recommend you try it !

Room Tip: If travelling w family - the studio w kitchenette is great!
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, February 11, 2013
Aloha T M,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us for your second stay at the Bamboo.
We are delighted that you found the Bamboo to be comfortable and the staff to be friendly & accommodating!
On behalf of all of us at Aqua Hotels & Resorts, we appreciate your patronage and look forward to serving you again in the future. Thank you very much for all your positive comments and we look forward to your next visit!

Mahalo,
Nicole Yoshimoto
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,397 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
Date | Rating
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English first
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 14, 2013

For a quick 2 block walk to the beach this hotel was very affordable. It was clean and the pool area is a delight, especially the hot spa. However, make sure you book a room on the quiet side of the building, that is, overlooking the pool. We had 2 adults and 2 teens so needed a one bedroom apartment. Nice enough room with right bed configuration and kitchen BUT the noise from the main road (Kuhio Ave) kept us awake every night. It didn't help that the doors didn't seal properly so sounded as though they were open nor the old aircon that rattled and rasped to the point we turned it off. Its a shame as they seemed to be doing everything else right.

Room Tip: Make sure you get a room on the pool side (beach side, west) of the building. Rooms on Kuhio Ave are...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, General Manager at Aqua Bamboo Waikiki, responded to this review, February 11, 2013
Aloha Oz_Kay_11,

Thank you for sharing your feedback of your recent visit with us. We are happy to hear that the room configuration worked out well for you and your family. We regret to hear that the sounds of the city made it difficult for you to rest well. Please accept our sincere apologies that the air conditioner unit in your room was found to be noisy as well. We have been changing all of the air conditioners and your room may have still had an older model installed. We expect to complete the new air conditioners installations very soon.

We truly appreciate your patronage and hope to be afforded another opportunity to host you and your family on a future visit. Should you choose to give us another try, please do not hesitate to contact us directly for the best available rate.
Mahalo,

Kahealani Colon
General Manager
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Melbourne, Australia
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 13, 2013 via mobile

A good but VERY budget option. Small rooms but very neat and clean. Full size fridge and cooking facilities in one bedroom rooms. Hallways and lift a bit dated and worn, pool area is quite pretty. Staff are great. Area is in the heart of Waikiki. If you are on a budget go here - if not - spend a little more for the facilities and feel of a beach front hotel. Parking is $20. If they at full you have to park next door which is a little dodgy.

Stayed January 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, General Manager at Aqua Bamboo Waikiki, responded to this review, February 11, 2013
Aloha Danielle T,

Thank you for sharing your honest feedback of your recent visit with us. I think your feedback is on point as we are indeed a great value for those whom would rather spend their money on activities or gifts than an expensive beachfront hotel. We offer an excellent value to our guests by providing all of the essentials and more without service or amenity fees. We are structured to allow for longer stays and because of our smaller size, our guests receive more personalized service.

We appreciate your kind words about our staff and are glad that you enjoyed our pool area. We will take your comments regarding the elevator condition into consideration for future projects. Thank you so much for staying with us!

Warm Regards,

Kahealani Colon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
aussies in US
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 12, 2013 via mobile

We stayed at this hotel for 10 nights over Christmas and NewYear 2012/2013.We had 2 adults and 2 teenagers in our party so the one bedroom apartment was perfect for our needs with a separate bedroom for parents and 2 single beds for kids in the main room.kitchen was handy with full fridge,oven and microwave,although very basic and limited crockery and equipment.All staff were obliging,friendly and all requests handled quickly.free beach towels and chairs a nice touch as well as unlimited crunchy apples,cold filtered water and free coffee in foyer.The hotel is handy to beach,supermarket and bus and shuttle runs along the street.Only drawback is the street noise as all the one bedroom apartments are situated on street side of Kuhio ave which is a main traffic thoroughfare with a bus stop across the road.just take ear plugs and you will be fine.
Would definitely stay here again,special thanks to Greg who always had a huge smile and jumped to open door for us when we came home laden with shopping bags.maholo

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, General Manager at Aqua Bamboo Waikiki, responded to this review, February 11, 2013
Aloha SmithyaussiesinUS,

Thank you for choosing to spend your holidays with us at the Aqua Bamboo Waikiki. We are so pleased to hear of that the room suited your family’s needs and that you found our staff to be great hosts. We hope you had a wonderful Hawaiian Christmas and New Year and that we will get to spend it with you all again next year. Should you choose to return, please contact us directly for the best available rate.

Warm Regards,

Kahealani Colon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2013

The experience we recieved at this hotel can not compare. I work in Customer Service and I was so impressed with how all of the employees of this hotel went above and beyond. I took my 2 aunts to Hawaii for the first time and probably their only. Thank you for making it more than perfect. I came to visit the hotel ahead of time to make sure it was what we were looking for. On arrival, I asked the front desk if anything had changed as it didn't look like the room I had seen. I
had been shown a larger room and that is the one I thought I had reserved. I assumed it was my error and thanked the desk, so happy to be on holidays it didn't matter. The following morning while walking in lobby the Gentleman at the desk (I believe his name was Dan - works nights) advised me they had another room for us. I told him we were ok and no need to fuss but he insisted. Once he gave us the keys and we arrived in our new room we were so touched. It was perfect and beautiful and we couldn't have dreamed of a more beautiful room. This vacation is a once in a lifetime for my family and I could not have chosen a better hotel. Our experience with the Conceirge - Younger man was amazing! He drew us maps and gave us great meal trips and gave us coupons. The whole experience was amazing. I work in the Travel industry and I RAVE about this hotel. I have never felt like my hard earned money meant so much to a hotel. The pool is also lovely as it is smaller and less busy. Very relaxing. The location of the hotel is perfect.Thank you, Thank you. We felt like little princesses for the week! I will be back next year with my husband and I can't wait.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, General Manager at Aqua Bamboo Waikiki, responded to this review, February 11, 2013
Aloha Jess G,

Mahalo for sharing your experience at the Aqua Bamboo! I am very proud of the feedback that your have provided with regard to how special my team made you feel. We realize how hard our guests work to save up for a vacation and always hope to have them leave feeling the way that you did. I am glad that you enjoyed the upgrade to the Luxury One Bedroom Suite. Dan is a fantastic example of someone whom lives "Aloha" and we are very lucky to have him. Thank you so much for selecting the Aqua Bamboo Waikiki to spend your hard earned vacation. We look forward to welcoming you back in the future.

Warm Regards,

Kahealani Colon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolingbrook, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2013

This was our second time staying at the Aqua Bamboo (4 weeks total now).The staff was very helpful and accommodating to our needs. The room are nice and clean (wife liked!) Felt safe & secure. Beautiful pool / hot tub. All in all great value. We booked a packed with Expedia and saved even more $$$. In today's economy it's important with a family of five, and helped to make it affordable. Thanks Aqua Bamboo!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, General Manager at Aqua Bamboo Waikiki, responded to this review, February 11, 2013
Aloha Peter N,

Thank you so much for spending a second vacation with us! We are so glad to hear that you and the ohana felt secure and enjoyed your time with us. Thank you for recognizing our hard working team members that keeps your rooms clean and fresh! We hope to host your ohana again next time. Take care and thank you again for staying with us!

A Hui Hou! (until we meet again!)

Kahealani Colon
General Manager
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London, United Kingdom
Top Contributor
61 reviews 61 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 11, 2013

The staff were wonderful, especially Dan the night manager. It had taken us 24 hours to get there from London and we were tired. We had a free upgrade and what a beautful room, it was like an apartment.

The rooms are well decorated, and the facilites in the room were excellent, clean and quite new.

The pool is small but just right as are the relaxing places to sit in the shade. Its in a perfect location and all staff were friendly helpful and really welcoming.

We want to go bak!!

Mahalo for making our first visit to Hawaii a wonderful experince.

Room Tip: Ask for the 8th floor and a pool view room.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, General Manager at Aqua Bamboo Waikiki, responded to this review, February 11, 2013
Aloha Monkeyhands67,

Thank you for your selection of the Aqua Bamboo Waikiki and your kind words about our Night Auditor, Dan. It is always nice to be welcomed warmly in an unfamiliar place after a long day of travelling. We are pleased that you found the accommodations to be well decorated and relaxing! We look forward to welcoming you back on a future visit to beautiful Waikiki.

A Hui hou! (until we meet again!)

Kahealani Colon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Bamboo Waikiki

Address: 2425 Kuhio Ave, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Center with Internet Access Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Romantic Hotel in Honolulu
#23 Business Hotel in Honolulu
#23 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aqua Bamboo Waikiki 3*
Number of rooms: 91
Official Description (provided by the hotel):
Aqua Bamboo Waikiki is an intimate, Southeast Asian-inspired, boutique hotel located 1 1/2 blocks to the beach. If you're looking for a true oasis in the heart of Waikiki with an on-site restaurant and lush outer sanctuary including a saltwater pool with waterfall, jet spa, sauna, barbeque grill and cabana, look no further. With our hospitality fee for all stays beginning August 1, 2014, Aqua Bamboo allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include DVDNow (Unlimited movies & PS3 games), Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, studios and suites include a 32-inch LCD TV, mini-refrigerator, microwave, coffeemaker, and stove-top. ... more   less 
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Also Known As:
Aqua Bamboo Waikiki Hotel Honolulu
Aqua Bamboo Hotel
Aqua Bamboo Honolulu
Aqua Bamboo And Spa
Aqua Bamboo Waikiki Hawaii/Honolulu

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