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“Convenient but showing its age” 3 of 5 stars
Review of The Imperial Hawaii Resort at Waikiki

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The Imperial Hawaii Resort at Waikiki
3.5 of 5 Hotel   |   205 Lewers St., Honolulu, Oahu, HI 96815 (Waikiki)   |  
Hotel amenities
Ranked #58 of 82 hotels in Honolulu
Fountain Hills, Arizona
Top Contributor
61 reviews 61 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
62 helpful votes 62 helpful votes
“Convenient but showing its age”
3 of 5 stars Reviewed May 6, 2013

First of all for ratings, I would give this place a 5 star for convenience and
friendly staff, but a 3 star for cosmetic and appearance.

IHVC- check in is not until 4pm, if you do not request early check in the staff
will hold your bags until your room is ready, in our case we stopped at Safeway
on the way in and they put our cold & frozen items in the fridge & freezer as
well as storing our luggage, very accommodating. For Timeshare owners there is
a REALLY nice Owners waiting/lounging area on the 26th floor with beautiful
ocean views, T.V.'s, kitchen, pool table, etc.

IHVC is a high rise, 27 floors sitting amongst about 6 other high rises, so
views are limited of the ocean unless you are on the 24th floor and above. The
other floors you mostly see other high rises from the room windows.
Main floor: the lobby, activities desk, movie rentals, Denny's restaurant, an
ABC store (like a mini grocery/Target) and a few little trinket shops.
2nd floor: parking, laundromat
3rd floor: Hot tub, Sauna, workout facility, Housekeeping (available: small
appliances, beach chairs, ice chests, extra towels, etc)
27th floor: the pool, patio, ice machine, penthouse room

Our room: we exchanged some of our timeshare, we were supposed to receive a 1
bedroom w/partial kitchen but were upgraded to a 1 bedroom with a full kitchen
(small fridge, full stove/oven, microwave, toaster, coffee maker, counter, sink,
dining ware amenities, SS frying pans, dish towels, etc. if you need anything
else just call housekeeping there is a good chance they have it. There is a
living room with a couch, T.V. & DVD, a very small balcony w/partial ocean view,
a small dining table and chairs, a Murphy Bed (Qn), full bathroom w/tub/shower.
The bedroom was small, Queen bed (not the most comfortable), small dresser,
closet but you couldn't completely access because the dresser is in front of it
and there is no place else to put it. A full bathroom w/ shower only, T.V.,
DVD, small outside balcony. The room has A/C, a safe, iron, ironing board,
beach towels. The decor was dated and even though the room looked newly painted
there were stains on the ceiling, the carpet looked like it could be cleaned and
it had an overall aged worn look and feeling as well as the hotel in general.
Even though IHVC is fairly close to the main drag noise was not much of an
issue. Every now and then you could hear sirens or Harleys. I rarely ever
heard other guests, never to the side or above us, only occasionally in the
hallway. We were directly in front of the elevators (3), I was a little nervous
when we first saw this but it was never a noise issue either.

IHVC sits on Lewers st 1 block West of Kalakaua ave at the north end of
Kalakaua. Kalakaua is the main avenue of Waikiki where most of the shopping,
International Marketplace, restaurants, Resort entrances, etc are. Kalakaua
avenue is approximately 1.8 miles long ending towards the South at the Honolulu
Zoo and Kapiolani Park. For the average person this is a great walking area and
you can also pick up the local Trolley's for a nominal fee if you get tired or
do too much shopping. Kalakaua is a one way street running North to South for
vehicles. There are quite a few one way streets in this area, I would highly
recommend getting a good map of the area and becoming familiar with the streets
if you are renting a car. Also the IHVC parking fee is $20 per day.

Lewers is approximately .2 miles long from IHVC to Kalakaua ave (west to east).
The following is on Lewers: several boutique shops, restaurants; The Yard House,
Roy's, Giovanni Pastami (they deliver to IHVC & you offer a 10% discount if you
pick up the cards at front desk of IHVC) Subway, Sushi restaurant,
Cheeseburger's, P.F.Chang's, Ruth Chris Steakhouse and Nobu is around the
corner. There is a Starbuck's on Lewers and a Starbucks and Tea House 1 block
over on Beachwalk ave.

Beach: directly behind IHVC are 2 resorts which sit directly on the beach, The
Outrigger and Sheraton. You can access the beach by walking on either side of
the resorts or we also found you could walk through most resorts to access the beach
they just frown on using their pool.

Because we exchanged timeshare time it is hard to compare IHVC based on pricing.
As I said it is in a convenient location the staff is very friendly and it had
all the amenities we needed away from home just in need of a facelift.

Notes: The following is additional info on some of the things we did, so you
can continue reading if you like.
Airport shuttle-We used Oahu Airport Express. On time. It was a flat $30. No
other passengers just our party and luggage. You can only book 3 days in
advance but usually not a problem. I requested in advance to stop by the
grocery store and he was able to accommodate our request for an additional $15
(based on addt'l time). Once with him you can book your return and any other
shuttle service you want on your stay. It took approx 40min airport to IHVC @
noon on a Wed (excluding 30 min store stop). 20min from IHVC to airport @ noon on
a Wed.

Restaurants: (please remember Hawaii is more expensive so meals tended to be
about 30-50% higher then what we normally experience in AZ)
YARD HOUSE-reasonable pricing, good selection, very close, nice atmosphere,
dining & bar, Happy hour 2-5:30pm M-F, casual
FURUSATO'S-decent pricing, great sushi, fast food atmosphere but not fast food,
on Kalakaua about 1 mile south (see review on T.A.), dining, casual
NOBU-Expensive but good, sushi, beef, Kobe, restricted menu, very close, behind
IHVC, hip atmosphere, pretentious, dining & bar, dressy
GIOVANNI PASTRAMI-Reasonable pricing, good selection, breakfast also, dining,
sports bar area, happy hour & 10% discount for IHVC guests,casual
P.F.CHANG'S-Chinese, ok food, reasonable pricing, good selection, casual to dressy
CHEESECAKE FACTORY-Reasonable pricing, Great selection, big portions, Love the
CF, breakfast also, GREAT CHEESECAKES, about .8 miles South on Kalakaua, dining
& bar, casual to dressy
POOL SIDE RESTAURANT AT THE MOANA SURF-RIDER/SPA WESTIN HOTEL-Pricey, decent food, paying for the atmosphere, beachside and good entertainment, dining & bar,
beachwear, casual
KONA BREWING CO-reasonable, great food, best pork sandwich ever, good selection,
dining & bar, casual, off Kalaniana'ole Hwy (10 miles SE)
MOANA SURFRIDER HOTEL LANAI RESTAURANT-Buffet breakfast $32pp, cereals, breads
& pastries, fruits, eggs, sausage, bacon, Miso soup & fixings, rice, potatoes, cooked to order: waffles, pancakes, omelets, french toast, juices, coffee, tea. Great selection, good
food, beautiful ocean view.

Rented a Scoot Car (2 seater) 2 cycle engine for 24 hours -$150 (price can vary
to $250 based on availability), cannot use on Freeway, big hills are a little
challenge but better than a scooter you might want to opt for the 4 cycle but it
was out when we decided to rent, a little squirrely but tons of fun. Rental is
located on Kuhio just South of the backside of the International Marketplace I
believe just after Ka'iulani St. We drove the scoot car SE as far as possible
for our time frame and then headed NE past Diamond Head, Hanauma Bay ending up
at the beach across from Sea Life Park, nice drive, beautiful scenery. We ran
across the Farmers Market at the Kapiolani Community College, GREAT place to
stop, free to get in. Wonderful foods from all over, fresh veggies & fruits,
bakery goods, beautiful fresh flowers, highly recommend, runs on Sat not sure of
any other day. We had lunch at Kona Brewing Company on the way back and had a
great meal. Slab on some heavy duty sunscreen, bring a hat, cover up, etc. you
don't realize how much sun you are getting with the breeze keeping you cool.

There is also a pineapple store just a few doors up from the scooter guy, GREAT
fresh pineapple, pineapple juice and smoothies, absolutely worth stopping in
for, average cost is $5 for each of the above.

Moana Lani Spa @ the Moana Surf-Rider Hotel-Great spa, great therapists, on Kalakaua, just south of
Cheesecake Factory (See review T.A.)

Pearl Harbor & historic Honolulu Tour-We purchased through the activities desk at IHVC because tickets were already sold out online. If you want to visit on your own
time, I would recommend purchasing tickets a few weeks in advance, otherwise
Discover Hawaii Tours was absolutely wonderful and you can relax while they
fight the traffic. Our tour guide ???(Misty Heaven in english) was so funny,
informative and just an absolute kick. I would highly recommend. Cost about
$40 pp including transportation & entrance fees.

Shopping-It is a shoppers paradise here. If you are looking for great deals
though I would recommend going to the swap meet on the weekend. Otherwise pick
up the little books you see around town, i.e. Collections, Best of Oahu, etc,
there are discount coupons that could have saved us at least $100 had we picked
them up early on.

Aloha Landing-This is located just to the side of IHVC in the Sheraton
semi-underground area (less than 5 min walk). It is where all the tour buses
and shuttles pick up for tours. This is also where you can catch a FREE shuttle
through Hilo Hattie's (local Hawaiian store). This shuttle takes you all around
the Waikiki area and over to the Ala Moana Shopping Mall. A very nice outdoor
mall with a few unique stores but most stores are typical mall stores of the
Mainland. Still a nice afternoon or evening place to walk around. I believe
the shuttle runs every 30 mins and it's FREE!

Transportation-We did not rent a car. We periodically used a taxi service,
Hubby tore his calf muscle right before coming so on crutches. From IHVC to the
South end of Kalakaua Ave a taxi cost us approx. $10 including tip. Going North the
cost was around $12-$15 because of the one way streets. You can also buy a weekly pass
through the trolley service for about $50 with unlimited usage for 7 days. If
we had known sooner we might have rented the little ride along mobility
scooters from Honolulu Hawaii Wheelchair & Scooter Rentals 808-772-9723. For
anyone with a disability this would come in handy for this area. About
$250-$300 for a week.

I think that about covers it, hope it helps your vacation to be an easier one!

Room Tip: 24th Floor or above for Ocean View
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
Vancouver, British Columbia, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 22, 2013

This hotel is great for those travellers looking for a value priced room one block from the beach and in the heart of all the action. If you want to go out for late dinners or go to a nightclub this is definitely your hotel because it is located across the street from "The Yardhouse Pub" which is very popular with the party set. We are beyond the age of "clubbing" and travel with our young daughter so the noise was audible every night (moderate). We were on the 7th floor facing the pub so the location of our room was likely a factor. I got up at 4 am (due to time change) and went to the 24 hr Denny's on the main floor of the hotel to grab a coffee. The restaurant was busy with inebriated patrons that had come over from the pub after closing. In the following days I noticed that when we went for breakfast at 6am the entire restaurant was filled with family type patrons so we were never concerned about having our daughter be in a "morning after the night before" type of environment.
The rooftop pool was small but very warm (unlike the Hawaii Hilton Village where we spent the day to use the pools-you can rent a day room there when available, but the pools were unheated so it was a waste of time/money because my daughter and I barely got wet...just too cold). The Imperial pool had some fantastic views and was surrounded by chaise lounge chairs. There is also a third floor sauna and whirlpool which we often got to use alone because it seemed to be rarely used.
There were numerous restaurants which we enjoyed within close walking distance from the hotel and the high end stores too numerous to count. You don't need a car, but our best day was when we rented a car and went to the North shore for some peace and quiet. We much prefer the non crowded beaches filled with locals surfing. We also saw turtles at Turtle Beach (1.5 hr drive from the hotel) and ate at a fantastic beach grill that served my favourite coconut shrimp.
So in summary, perfect hotel for city type travellers that don't mind some noise (deliveries to stores/restaurants happens in the middle of the night also...so all night long you hear "beep, beep, beep" when the trucks are backing up....can be annoying for people like us that prefer silent tranquility on a trip). We were perfectly located for the conference I was attending but if you like quiet, the North shore would be preferable.

Room Tip: Ask for a room facing away from Lewers Street or at least one high up so you don't hear the part...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 15, 2013

The Imperial Resort which is basically a hotel, not a resort, has many attributes, but none surpasses its location on Lewers Street where it's happening. And it is just a block from the shoreline (three minute walk at most. Kalakaua Street is just a block away where many fabulous restaurants and shows are open until very late in the evening. It is actually a better location than on the shore if you are interested in things other than sun bathing and swimming. It's location is great for those as well.

We stayed in a time share suite with one bedroom plus a Murphy Bed, a complete apartment sized kitchen, living/dining room, two full baths and a small balcony with a view to the ocean.

It was more than we could usually afford, but got a deal by using a friend's time share. The one complaint would be the small bugs (sort of like fruit flies) that were present on the kitchen counter and in one of the baths. They did us no harm, but would bother some people.

Room Tip: This is where you want to be to get to everything else easily.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vacaville, CA
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 9, 2013

This hotel is right in the heart of downtown and one block from the beach. If you are driving a car you will have to pay a fee each day for parking. There are plenty of restaurants and shopping. Its a very busy location. Dennys is located right next to the lobby and so is an ABC market along with a couple of gift shops. The rooms are nice and spacious. We had a 1 bedroom with a convection microwave, sink & refrig & dishes. This worked great for us as we were only in the room for breakfast. The pool is rather small but then again you are right across the street from the beach. Also has two hottubs. The owners lounge has a great view, pool table, computers and tv. Staff was always helpful and polite. Great a giving directions and recommendations. Conceirgne is awesome, and recommends great day trips. Highly recommend the helicopter tour and Wild Bunch for fishing charter

Room Tip: We used our timeshare and were completely happy with our exchange!
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seattle, wa
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 8, 2013

Depending on the number of guests in your party, 2-3 people can share a room directly across from the beach. The view is one of the best along the beach. Rooms are constantly being upgraded/refurbished. The beach is just a few minutes walk, bus lines are close, seconds to get a cab, fairly central location to activities and restaurants. Staff is friendly and courteous. Pool located on the roof...nice. Self service laundry available. While it's not posh, it has all of the necessary amenities to make your stay comfortable and memorable. I've stayed there multiple times and will stay again at every opportunity!

Room Tip: The higher the floor, the smaller the room because of the way the hotels are designed. Midway levels...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 7, 2013

Excellent central location, with many shops close by. Well-stocked store downstairs for groceries. Good kitchenette including a microwave, fridge and toaster.

Murphy bed was a good use for the small space but at times wasn't very practical. Bathroom was small but functional.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 4, 2013 via mobile

It was really a great experience staying in this Place. It is really just near the beach and near to any shooping centers. Its just also 10-15 minutes walk to the International Market Place. And i got to experience going to the Owners Lounge and the view of the beach is just so beautiful and relaxing..

Stayed March 2013, traveled with family
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Additional Information about The Imperial Hawaii Resort at Waikiki

Address: 205 Lewers St., Honolulu, Oahu, HI 96815
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#27 On the Beach Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Imperial Hawaii Resort at Waikiki 3.5*
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Also Known As:
The Imperial Hawaii Resort At Waikiki Hotel Honolulu
The Imperial Hawaii Hotel
Hawaii Imperial
Imperial Hawaii Honolulu
Imperial Waikiki
Imperial Hotel Waikiki
Imperial Of Waikiki
The Imperial Hawaii Resort At Waikiki Honolulu

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