We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“i love my housekeeper! Marilyn!!!!!!!!!!!!!!!!” 5 of 5 stars
Review of Airport Honolulu Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Airport Honolulu Hotel to your Saves list
Airport Honolulu Hotel
2.5 of 5 Hotel   |   3401 Nimitz Highway, Honolulu, Oahu, HI 96819 (Formerly Ohana Honolulu Airport Hotel)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Book Now & Save Up To 36%
Ranked #65 of 82 Hotels in Honolulu
Honolulu, Hawaii
1 review
“i love my housekeeper! Marilyn!!!!!!!!!!!!!!!!”
5 of 5 stars Reviewed January 25, 2014

my house keeper Marilyn is the best house keeper here she is always so friendly and nice! we look forward to seeing her each day, and are disappointed when someone else is on duty! she always does an incredible job making sure our rooms are nice and clean! my kids also like her a lot she is always so nice and friendly with them! I strongly recommend her she made our stay here VERY comfortable !

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent K, Manager at Airport Honolulu Hotel, responded to this review, January 29, 2014
Aloha Amanda L,

On behalf of the staff and management of the Airport Honolulu Hotel, we are very appreciative to have welcomed you here and for the positive review and rating you gave.

It is always a pleasure to hear our guests compliment our associates who provided outstanding service to our guests. We will recognize Marilyn for a job well done!

Thank you again for staying with us and we look forward to welcoming you back.

Mahalo,
Brent Kitsu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

627 reviews from our community

Traveler rating
    98
    208
    195
    71
    55
See reviews for
120
236
92
107
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Wellington, New Zealand
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 12, 2014

Agree with others - the positives - the hotel is minutes away from the airport and there is a free 24 hour shuttle. You can order by using a courtesy telephone by the baggage carousel once you land. The hotel is pretty basic,as is the service. There appear to be a lot of military staying there. Pearl Harbour is down the road and buses are $1.75 (no change) to get there. The beds are double not queen,the air con was noisy, the room was dated. Good option if staying overnight. We were overall happy with the hotel.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent K, Manager at Airport Honolulu Hotel, responded to this review, January 14, 2014
Aloha GreatTraveller2014,

Thank you for your most recent stay at the Airport Honolulu Hotel. Both staff and management are appreciative of your patronage and for the review.

We do apologize for some of the issues you encountered while here, however please note we are always looking at ways to improve the hotel and services. Our location is ideal for those who are needing an overnight stay for an early morning flight, however we do accommodate many military families. With the proximity of our hotel to the bases, we openly welcome our Armed Services family.

Thank you again and we look forward to welcoming you back in the future!

Mahalo,
Brent Kitsu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 9, 2014

We flew in from Maui late one afternoon and had a flight back to the mainland early the next morning, so we booked one night at this hotel for its proximity to the airport, its free shuttle and its restaurant, Willoughby's. The shuttle arrived at the airport shortly after I called for it. Our rooms were clean, quiet and basic. The restaurant was open for dinner and the food was passable with good options for kids.

Some suggestions for improvements:

1. Open the hotel restaurant earlier than 6:30am so that people departing for early flights can grab some breakfast. Alternatively, sell some sort of continental to-go breakfast.

2. Run the shuttle back to the airport every 10-15 minutes instead of every half-hour.

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent K, Manager at Airport Honolulu Hotel, responded to this review, January 11, 2014
Aloha elilip,

Thank you for staying at the Airport Honolulu Hotel and for your review. We are appreciative of your comments and also your suggestions.

We are glad to hear we met your expectations and our services were to your satisfaction. Being the Assistant General Manager, we will discuss your suggestions.

Thank you again for your stay and look forward to welcoming you back in the future!

Mahalo,
Brent Kitsu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pago Pago, American Samoa
1 review
5 of 5 stars Reviewed January 7, 2014

Very satisfied with the hotel service as a whole. But wanted to comment regarding maid DELIA -- she is an excellent worker; very courteous and always making sure we were comfortable! I recommend her as the "outstanding employee" of the month/year!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 5, 2014

The attraction of this hotel is that it is located minutes away from the airport and is serviced by a 24 hour shuttle which you can order by dialling from the courtesy telephone by the baggage carousel once you land (saving $100 return cab fare into town).

The hotel was very responsive and sent the mini bus immediately. Other than that thus hotel is pretty basic,as is the service, but we didn't mind as we only needed a few hours sleep before our next flight.

They only seem to offer double beds which was a bit of a squeeze,especially with our 2 teenagers sharing a bed, and the air con was old and rattled a lot. The room itself was dated and tired looking. The restaurant closes at 9pm and is only open alternate nights which is interesting given that it's billed as an airport hotel. As we arrived at 10pm we couldn't get dinner and were told we could order take away pizza from a local pizza place or walk to another restaurant 8 minutes away. After a long flight, we weren't interested in these options.Fortunately, there was a small mini mart within the hotel so we managed to get something for our starving teenager. The rest of us went without. Tip: if arriving late and you don't get food on the plane, either take food with you or get it from the limited eateries at Honolulu airport.

In summary if you are in transit this hotel is convenient and inexpensive, especially if you book online in advance via booking. com. However, as it is often booked up ( there aren't too many airport hotels in Honolulu) get in early.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent K, Manager at Airport Honolulu Hotel, responded to this review, January 5, 2014
Aloha Aussieabraod2000,

Thank you for your most recent stay at the Airport Honolulu Hotel and for writing a review. We are appreciative of your patronage during the busy holiday season.

As you mentioned, we do have a complimentary shuttle for our guests and is very responsive. We would like to extend our sincere apologies we were not able to meet your expectations. Yes we are an airport hotel and do keep our hotel restaurant open as late as possible and there are other venues close to the hotel.

Thank you for your stay and we look forward to welcoming you back again.

Mahalo,
Brent Kitsu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Top Contributor
73 reviews 73 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 31, 2013

Located a 5 minute shuttle form the airport this is a plain no frills and slightly ageing hotel.
Check in experience frustrating with not enough staff on - took almost 45 minutes before all our group was in their rooms.
The shuttle pick-up works on a phone system from baggage area but they only pick you up when you have all your luggage - what they didn't say is that it then takes about 20 minutes after that before the bus arrives making the whole process painful - the thought of a cab ride back into Waikiki for a better hotel was appealing if impractical!
Restaurant is actually closed on alternate days when one has to walk to a sister hotel around the corner, however there are a few eating options 5 minute walk away.
Gym facility is very basic and small but at least they have one.

  • Stayed December 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent K, Manager at Airport Honolulu Hotel, responded to this review, January 5, 2014
Aloha Burg3186,

On behalf of the staff and management of the Airport Honolulu Hotel, we are appreciative of your patronage and writing a review of your stay.

We will look into your check in experience and apologize for the delay. Regarding the airport shutte, we consider the airport procedures and regulations and thus request our guests have all their luggage prior to calling for the shuttle. We are sorry this did not meet your expectations.

Thank you again for your stay and look forward to welcoming you back again.

Mahalo,
Brent Kitsu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset West, South Africa
Top Contributor
231 reviews 231 reviews
230 hotel reviews
Reviews in 161 cities Reviews in 161 cities
243 helpful votes 243 helpful votes
4 of 5 stars Reviewed December 28, 2013

We always stay at the Airport Honolulu Hotel for our overnight transit stops. Yet again, we had a great stay. Check-in and check-out went smoothly and we enjoyed buying a few late night snacks at the small gift shop upon arrival. We had a great sleep in our cool AC room and made use of the small fitness room the following morning. We enjoyed our stay and will continue to stay here during our transit stops. It is only a 7 minute walk from the airport terminal, so once you know where the hotel is, it is quite easy to walk. Highly recommended to all travelers needing an overnight stop at the Honolulu airport.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Airport Honolulu Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Airport Honolulu Hotel

Address: 3401 Nimitz Highway, Honolulu, Oahu, HI 96819 (Formerly Ohana Honolulu Airport Hotel)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#33 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Airport Honolulu Hotel 2.5*
Number of rooms: 307
Official Description (provided by the hotel):
The Airport Honolulu Hotel located is located 2 miles from Honolulu International Airport. Complimentary 24 hour airport shuttle service is available to and from the Airport. All rooms have a microwave and a refrigerator. Nearest hotel Hickam AFB, Pearl Harbor Naval Station and Fort Shafter. Property located 4 miles to cruise ship departures and 8 miles from Waikiki. Aloha Stadium, Home of the ProBowl is two miles away. Waipio Sports Complex is 15 minutes away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Cheap Tickets, HotelTravel.com, getaroom.com, Priceline, TripOnline SA, Agoda, Odigeo and Tingo so you can book your Airport Honolulu Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Honolulu Airport Hotel
Airport Honolulu Hotel Hawaii

Owners: What's your side of the story?

If you own or manage Airport Honolulu Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.