Very exclusive, very nice hotel. Large property, but not as large as Disney Resorts. Check-In lines are long especially when traveling for a period of time, but they do their best to get you on your way. Big Plus: Hospitality room available for day of check out if have a late flight, just make reservation 24 hours in advance, daily movie rentals or game rentals. These were awesome. They have a traffic cop to direct traffic within the resort, which I thought was a class act, instead of having big traffic jams. We paid for the valet parking, which we do not regret. It is expensive, but well worth it. Friday night fireworks are good. A lot of activities going on, watch them feed the penguins and turtles. Rooms are nice and big and keep clean. No problem with asking for extra towels or pillows. Trolley stop is just outside of hotel, very convenient. Pools are clean and have security at them. The lagoon was a very nice surprise. Not just stagnant water, it has water filtration system that circulates water hidden in an island- it was wonderful. It has fish in it, but great for paddle boards and beginner snorkeling. Rental of paddle boards is expensive $35/hour but it didn't seem to stop people from doing it. The only thing that upset me was that 2 chairs and an umbrella will set you back $60 for a day. I think that is quite a bit, especially with pay parking, resort fee, etc. All in all, very classy resort with a lot to see and do.
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