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“Great first visit to Hawaii” 5 of 5 stars
Review of Hilton Hawaiian Village Waikiki Beach Resort

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Hilton Hawaiian Village Waikiki Beach Resort
4.0 of 5 Resort   |   2005 Kalia Road, Honolulu, Oahu, HI 96815 (Waikiki)   |  
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Ranked #37 of 82 Hotels in Honolulu
Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Great first visit to Hawaii”
5 of 5 stars Reviewed December 30, 2012

We have always wanted to visit and finally had the chance. This place has everything! We stayed for a week and only left the property to take a helicopter tour of the island. We stayed in the Rainbow Tower and enjoyed a wonderful view of the beach and Diamond Head. There is a great variety of entertainment and fireworks every Friday night. Many shops, boutiques, and restaurants to choose from. We enjoyed our stay and look forward to returning.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9,239 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,328)
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Cincinnati, Ohio
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 30, 2012 via mobile

I stayed here with my husband and son and it was a great experience! There are 5 pools and one area solely for kids which has water slides and fun things for kids of all ages to do. My husband is a Hilton diamond member so we were upgraded to a suite overlooking the ocean. It was simply beautiful to wake up to the sun rise and set over the ocean. The room was extremely clean, there was a lounge area with a sofa and a refrigerator. The resort is its own little town. There are resturants, shops and everything right there on site so if you don't want to leave you don't have to. The staff was very accommodating and we were given complementary breakfast which was nice because its in a separate meeting area for Hilton honors members. The property is right on the beach, there is also a lagoon as well. You can participate in the many water sports made available to you such as surfing, kayaking, Ect. There is a nightly Lu au if you wish to see a Hawaiian tradition without leaving the resort. I will say the Japanese resturant on site has the yummiest dumplings and ramen noodles. It's not the stuff from the package, it's authentic. I have nothing bad to say about this property we were treated like diamond members and hope to return in 2013.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maple Plain, Minnesota
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 30, 2012

We traveled as a couple to celebrate my brother's wedding on Waikiki and stayed 6 nights in December 2012. We had booked a 'resort room' level and received an upgrade to a corner room on the top floor - recently updated and great views. Loved that this tower had it's own lobby- so convenient and checkout was a breeze! We enjoyed the expanse of the property - great beach. So busy that we didn't use the pool. Enjoyed the HHonors continental breakfast - great perk. Ate at the Tropics - OK, little spendy and the host not very accomodating. NOTE - parking ramp was a distance away and spaces TIGHT - so rent a small car if you plan on parking in the ramp. If we returned to Oahu would stay here again.

Room Tip: Ali Tower rooms recently renovated. Choose rooms above the 6th floor for good views.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 30, 2012 via mobile

We recently stayed here for 4 nights in the A'li Tower. Overall we were happy with the facilities, the room and the service. My 2 sons had a lovely time in the lagoon and pool area. I wad hapoy with the easy access to the beach towels with the orange tokens. My few suggestions for improvement are:

1) The pool areas should have free umbrellas standing amongst the lounges as the pools are not naturally shaded with trees and many Asians, especially, hate getting a suntan. This would be the reason why I may not return to this resort.
2) Lounges and umbrellas should be free for hotel guests in the lagoon area.
3) The turtle/penguin area had a bad smell. This should be dealt with.
4) There should be help available for luggage at the bus depot area.
5) The food at the buffet at the Luau (?) show was very average and the waiting time to get to the buffet soured the experience for us.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhvguestservices, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this review, January 9, 2013
Aloha Sydneyfamily11,

Mahalo for choosing the Hilton Hawaiian Village! We are happy to hear you enjoyed your overall stay with us and appreciate your suggestions for areas of improvement. HHV is a full service resort and we thank you for your patience during times of queue. We apologize for the disturbance and lack of assistance you have experienced during your stay and hope for the opportunity to provide you better service on future visits.

Mahalo,
Hilton Hawaiian Village Guest Services Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 30, 2012

We've stayed at HHV 3 times since 2009 and are planning a 4th trip next September. We have not stayed at the Rainbow Tower since renovation, but the views of the ocean and Diamond Head more than made up for the need for sprucing up (the rooms in Rainbow are a bit smaller than others). You have to decide on your own whether having an ocean view is important. All of the rooms we've stayed in have been clean, comfortable and well-appointed. (We have not stayed in Diamond Head.) The property itself is clean and neat, the grounds are well-lit and secure, and they run the 'sandboni' every morning over the beach. The restaurants are hit and miss, with Round Table pizza being a hit. We were a bit disappointed with our last visit to the breakfast buffet at the Rainbow Tower. I hope it was just a 'bad buffet' day, because this was a culinary highlight of previous stays, although expensive.

There is a lot of action associated with HHV (and some interesting history). Last visit, we were there during the Pro Bowl and there was always something going on. The down side is when certain facilities close (like the big pool) to host these specials. Hawaii 5-0 was shooting by The Tropics one night. That was fun. The Friday night fireworks are spectacular.

You can book lots of trips and activities through the hotel. I highly recommend Huanama Bay snorkeling - and make sure you are on one of the first vans out in the morning. Less crowded, less murky water. You can depend on tours for sightseeing, but a rental car is nice. Hilton charges $27 a night to self-park, so be sure to budget for that. Don't forget to pay your respects at Pearl Harbor.

I would think any time is Hawaii time, but I prefer late November through February. For one thing, the tides are higher at the North Shore (better for catching the waves with board or camera). If you are into whale watching, you are more likely to see them in the winter months. If you take a whale-watching cruise, book it early enough in your stay that if you do not see any, you can take advantage of a free second cruise.

HHV has lots of high-end shops mixed with outlets like the ABC store, sort of a 7-11 on steroids. There are 2 other ABC stores right outside the property. You are also a few footsteps from the heart of Waikiki where shopping and restaurants abound. The Ala Moana Center is just a few blocks in the other direction. We've bought quite a few Hawaiian garments at Sears. Yes, Sears. Suggested by someone at the hotel. There is a Costco on Oahu, but not near HHV. We also had problems finding a suitable grocery store nearby. Fast food in the area is more expensive than outside Waikiki. On drives around the island, we have grabbed breakfast "on the road" paying the normal stateside prices for a large drink and sausage biscuit.

If you are military or DoD civilian, please consider the luau at the Hale Koa, right next door to HHV. It was fabulous.

If you want to stay on the beach, I don't know of a better place than HHV. In fact, unless you are planning to be a hermit, I think HHV is well worth the visit.

Room Tip: Higher floors are better; The Rainbow Tower seems to have the best water views
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Top Contributor
227 reviews 227 reviews
70 hotel reviews
Reviews in 81 cities Reviews in 81 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed December 29, 2012

This is quite a big hotel complex with many restaurants and shops, either in the complex or within easy walking distance. Many swimming pools to choose from and a very nice wide beach. Reception was slick, despite large numbers of guests arriving at the same time from the airport. We stayed in the Rainbow Tower which offered good views on the side facing into the resort, especially higher up. The lagoon side though is far less exciting.
The fireworks on Friday evenings are definitely worth the effort!

Room Tip: Avoid the lagoon view if you can and definitely try getting above the tenth floor!
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, MI
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 29, 2012

We stayed at this hotel from December 17th-23rd. Based on other reviews we stayed in the rainbow tower and the room was great. We had a corner suite with two balconies, one overlooking the Pacific Ocean and one overlooking the city. The check-in was quick (although we arrived at 10:30 PM) and the majority of the staff was very friendly. The room was clean and we were only a 10-15 minute walk from some great shopping and restaurants. In addition, our flight on our last day was not until 9:30 PM so the hotel let us take showers and freshen up in a hospitality room after we checked out. In addition, we were still allowed to use the pool facilities and beach. There were only a few negatives. Most of the restaurant prices were a little on the high side ($50 for essentially two burgers and fries and two drinks at CJ's). And the staff really pushes attending a 2 hour lecture / meeting on the Hilton Grand Vacation club. It was really annoying explaining to ten different people we weren't interested. I finally just started being very short with people and walking away when they started preaching about the vacation club. And lastly loud music played until around 11 am every night which we could hear over our tv. 11 pm is not that late but coming from Michigan with the time difference it was like 4 am to us and we were exhausted. Other than that we would definitely stay again (but only in Rainbow tower). We checked out another tower when we used the hospitality room and it was very dated and not nearly as nice.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Hawaiian Village Waikiki Beach Resort

Address: 2005 Kalia Road, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Honolulu
#15 Luxury Hotel in Honolulu
#17 On the Beach Hotel in Honolulu
#24 Romantic Hotel in Honolulu
#26 Business Hotel in Honolulu
#32 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Hawaiian Village Waikiki Beach Resort 4*
Number of rooms: 2900
Official Description (provided by the hotel):
Located on Waikiki's widest stretch of beach, the Hilton Hawaiian Village Waikiki Beach Resort is nestled on 22 oceanfront acres offering the perfect mix of exceptional hotel accommodations and classic Hawaiian hospitality. Imagine five spectacular pools, lush tropical gardens, waterfalls, exotic wildlife and priceless artwork. As Waikiki's only true resort, we offer a perfect blend of luxurious accommodations, over 20 restaurants and lounges, shopping, recreational and cultural activities, nightly entertainment and more! ... more   less 
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Also Known As:
Hilton Hawaiian Village Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Hawaii/Honolulu

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