Before I booked my trip, I was confident that I found a nice hotel to stay in from an online booking. Then, I thought the price was too good to be true "cheap", I had found a "great deal"! But when I got to the hotel, I arrived at 1:50pm, I was told check-in wasn't until 3pm. That wasn't a problem, but when I finally got into my room, the room was a bit disgusting. The carpet was really dingy as if there were a lot of spillage and it was NOT properly cleaned/disenfected. There were a lot of staining on the walls, the microwave was dirty, bathroom was dirty. I was starting to dislike this deal already. Few days after being in the hotel, I find out that they were running a "personal service" in the very bottom floor, which there were a lot of people loitering at night around the lobby area and the lower floors. I felt unsafe, especially at night. Overall, the room setting was a bit odd. At the end, during check-out day at 11:15, a local female from the FRONT DESK calls my room in regards to check out. I asked if I could extend until 12pm, because I was not quite ready yet to check-out, assuming that I waited for them to check-in on my initial arrival. She denied my request, AND she threatened me of charging me $30 for late check-out /and or pay a whole entire day of stay. I rushed to the front desk, as I was walking away she laughs with her co-worker as if I was a joke. I would not recommend this hotel for vacationers.
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- Also Known As:
- Hawaiian Monarch Honolulu
- Hotel Hawaiian Monarch
- Hawaiian Monarch Hotel Hawaii/Honolulu