Maid service was perfect!! Kitchenette saved us a lot by not having to eat out every night. The savings went twoards attractions. We kept the huge picture window open to enjoy the amazing view of the beach. We had a few pests but Adrian came up right away with bug spray and that's all we needed. Also, ms. Linelle, the concierge makes a to die for Equus signature spiked Hawaiian tea. She is so friendly and told us how to save $$$$ at the Pearl Harbor attractions, I.e. Arizona, uss missouri, and aviation museum. Only complaint besides bugs was a women named Renee. Internet did not work in our room and all she did was pass me along to Internet customer service. Who in turn will call back within 24 hours.. Not good. Then when I did get a call back I was told he spoke to Renee and she knew all along the last guest changed the password. Why wasn't I told this from the beginning? Eventually tech support helped me, not Renee. But thanks to the rest of the staff, will for sure be back.. Thank you again Adrian and Linelle..
- Official Description (provided by the hotel):
- The Equus is a charming boutique hotel located on Waikiki's "Upper West Side" where you will find an abundance of restaurants, easy access to one of the world's largest shopping malls, a quick stroll to the beach and gorgeous sunset views. The hotel guestrooms are warm and contemporary, keeping true to the hotel's equestrian theme with Ralph Lauren-inspired touches throughout. An intimate lobby and lanai offer a dipping pool, gazebo and a weekly cocktail reception.All guestrooms are appointed with cozy pillow-top beds, flat screen TVs, refrigerator with freezer, Keurig coffee maker with organic coffee, and complimentary full property WiFi. Portable printers can be delivered for those on business. Best of all, the friendly staff offers the kind of personal assistance delivered with Aloha that only a small, family-run hotel can offer. IMPORTANT NOTES: *Stairway Access Only *Valet Parking Only $25/night *Provide Arrival Time - for luggage assistance ... more less
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- Also Known As:
- The Equus Hotel And Marina Tower
- Equus An Aqua Boutique Hotel
- The Equus Hotel Hawaii/Honolulu