Only good thing was the location.The unit was dirty and very run down.We were there for 2 weeks and no cleaning was done,no extra linens provided.We had to go to laundermat and pay to have the linens cleaned,this was pricey.I dont know who is in charge of this place but they are obviously not very interested in keeping clients.We had to pay a cleanong fee when we left and I wonder what they do with that money as we had to clean the place as best we could when we arrived.Everything was filthy!!!We had 2 babies with us and for sure we could not let them crawl on floors.
Will never prepay total cost again and never stay at Big Surf but will definitelt return to Hawaii
- Also Known As:
- Big Surf Hotel Honolulu
- Big Surf Hawaii/Honolulu