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“Extremely well located” 4 of 5 stars
Review of Aston Waikiki Sunset

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Aston Waikiki Sunset
3.0 of 5 Condominium   |   229 Paoakalani Avenue, Honolulu, Oahu, HI 96815   |  
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Hotel amenities
Montreal, Quebec, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Extremely well located”
4 of 5 stars Reviewed August 25, 2013

The hotel is very well located close enough to the action but still in a quiet location. Rooms are functional. Service is efficient and very good. Staff friendly and helpful. The two bed room apt we rented had one bathroom only and that was a challenge. The hotel store advertised having umbrellas for rental but had none. Overall a very good value

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wcvgm808, General Manager at Aston Waikiki Sunset, responded to this review, August 27, 2013
We appreciate sharing your comments with us on your recent stay and are glad to hear that you enjoyed yourselves during your time spent in Waikiki. We look forward to having you stay with us again should your future travel plans find you back on Oahu. Mahalo!
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Yellowknife, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 24, 2013

This Hotel was nice, it seemed a good pick, the rooms were clean I didn't see any bugs or anything, and the room was fresh and comfortable, perfect for my 7 days in paradise. It was my first time to Hawaii, the maid was very nice, I stayed on the 18th floor with mountain view. I would actually recommend it was beautiful see see this view each morning and have the sun wake me up at sunset. The only thing i didn't like was the elevators were kind of slow! and It needed a lounge or bar!

I would definitely return here, my suite had a kitchen which was nice too but i of course always ate out! but having options was definitely ideal.

This is near the end of Waikiki, but i liked that! so much quieter.

Room Tip: Mountain view :)
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  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wcvgm808, General Manager at Aston Waikiki Sunset, responded to this review, August 27, 2013
We are certainly happy to hear that you enjoyed the view from your room and it is exceptional at night where all the lights on the mountains immitate the stars twinkling in the night sky. We will certainly pass on your comments to the housekeeper that serviced you throughout your stay. Mahalo!
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NZ
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 18, 2013

We just recently stayed at Ashton Sunset for 6 nights & really enjoyed our stay. The staff were very helpful & friendly. Great quiet location only about 5 minutes walk to beach & shops & also found the mini mart in building very handy. Lifts did take a while sometimes but we weren't complaining as we had an awesome view on the 31st floor & besides we don't go on holiday to spend much time in our room anyway. Room was very clean & had a great kitchen if you were wanting to cook meals. The bed was very comfortable as well. We would not hesitate to stay here again!!

Room Tip: Ocean View Deluxe
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wcvgm808, General Manager at Aston Waikiki Sunset, responded to this review, August 27, 2013
We are happy to hear that you enjoyed your recent stay with us and thank you for taking the time to let us know of your experience. We look forward to having you back with us should your travel plans find you back in Waikiki in the future. Mahalo!
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Sydney
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 13, 2013

Nothing special about this hotel but it is a good basic clean safe place to stay. Location back from beach and main shopping area but easy walk to both. It has all the services but nothing extra special. Good value. No dining or coffee shop but close to lots of options and good kitchen set up so you have the option to eat in. Food Pantry is a couple of blocks away and has everything that is need for self catering. Did not see a fitness center but with the weather who would want to be inside. Also no room service.

Room Tip: Upper floors are better if you don't mind the elevator wait.
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wcvgm808, General Manager at Aston Waikiki Sunset, responded to this review, August 27, 2013
Thank you for taking the time to comment on your recent stay. We are happy to hear that you were able to enjoy your time spent with us. We do not have a fitness center on property but our front desk can arrange time for you at 24 hour fitness which is approximately a 5 minute walk from the property. Mahalo for chosing Aston Hotels and Resorts.
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Lewisville, Texas
Top Contributor
69 reviews 69 reviews
32 hotel reviews
Reviews in 44 cities Reviews in 44 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 11, 2013

Stayed before and after cruise. My sisters stayed in another room. My hubby and I got military rates, they got senior rates. They got a box of chocolates both times and a semi view of the ocean. We got a view of the tennis courts. So much for honoring our military. The cost was the same and they had more people in their room. No restroom off the lobby while you wait. Yeah, if I ever come again, I'd look somewhere else.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wcvgm808, General Manager at Aston Waikiki Sunset, responded to this review, August 12, 2013
Thank you for sharing your expereince regarding your recent stay. Our advertised senior rates have an automatic upgrade and amenity as part of the package that your sisters purchased. The property is and has been sold out for the past 3 weeks which is probably why you were not offered an upgrade and I am sure it had nothing to do with being or having a millitary rate or I.D. Just for your information, there are lobby restrooms available for guest use behind the front desk. The front desk can issue you a key or your room key card will allow entry into them. Mahalo!
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Auckland Region, New Zealand
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 6, 2013

We just spent 4 nights at the Waikiki Sunset, the location is quite good - about a 5 min walk to the beach or main road with shops & restaurants. Nice outside pool but was in the shade in the afternoon. The staff were friendly & helpful but seemed to be overworked & under-staffed. Our room wasn't ready at 3:00 when we checked in & some staff commented (more than once) that they needed more help. The building is getting older & could do with a make over, In saying that it was clean and comfortable & reasonable value for money.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wcvgm808, General Manager at Aston Waikiki Sunset, responded to this review, August 12, 2013
Thank you for letting us know of your experience during your stay with us. We are working with our Condominium Assocation on a lobby and public area renovation project that we hope to begin shortly. Mahalo for choosing Aston Hotels and Resorts.
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Phoenix, Arizona
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 1, 2013

Enjoyed a lovely 7 day stay at Aston Waikiki. Staff very pleasant, helpful, but room had carpet that needed updating. We had noticed an odor in the room the first night, could not pinpoint where it arose from after closing windows due to heat and not wanting to waste A/C. Unfortunately had to use a whole bottle of Febreeze the week we stayed. Room 3714 lovely views but really could use updating. Bedside dresser drawers would never stay closed since floor was not level, and am surprised that nobody addressed this problem before. I put pieces of cardboard under the feet. Had a cable wire that was cut due to renovations but maintenance was excellent at addressing this issue. Notified them of the odor, and they arranged for carpet cleaning. Unfortunately this did not help. Not sure after our 7 day stay what the problem was. We did get compensation for one night due to this unpleasant odor. Could be the ventilation system or something else. Used washer/dryer on 37th floor. Washer ok but dryer had been unplugged and I cleaned the lint filter to find it full of construction dust. The dryer did work but made a great noise. Not sure that the clothes were really clean after that. I would have considered another hotel but for the location and convenience and lack of other available housing, this worked out ok. We needed a kitchen due to the kids' food allergies.

Room Tip: Great views of Diamond Head and Ocean on high floor.
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wcvgm808, General Manager at Aston Waikiki Sunset, responded to this review, August 12, 2013
Thank you for providing us with your comments on your recent stay. We are pleased that our staff were able to assist you with all your needs. We do take your comments seriously and both our housekeeping and maintenance staff have addressed these issues with their personnel. We have also forwarded your comments on the washer and dryer to our Condominium Association office for their follow up. Mahalo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Aston Waikiki Sunset

Address: 229 Paoakalani Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 47 Specialty lodging in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aston Waikiki Sunset 3*
Official Description (provided by the hotel):
Enjoy spectacular views of Diamond Head, the blue Pacific, or the Honolulu city lights. Well-suited to families and centrally located in a quiet residential neighborhood just over one block from famous Waikiki beach, this resort offers relaxed island-style living in spacious one and two-bedroom suites with complete kitchens and private lanais. ... more   less 
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Also Known As:
Aston Waikiki Sunset Hotel Honolulu
Resort Quest Waikiki Sunset
Waikiki Sunset Hotel
Aston Waikiki Sunset Hawaii/Honolulu

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