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“Amazing Staff and Customer Service” 5 of 5 stars
Review of Aqua Oasis

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Aqua Oasis
3.0 of 5 Hotel   |   320 Lewers Street, Honolulu, Oahu, HI 96815 (Formerly Aqua Waikiki Joy Hotel)   |  
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Ranked #2 of 82 hotels in Honolulu
Kaneohe, Hawaii
1 review
“Amazing Staff and Customer Service”
5 of 5 stars Reviewed yesterday NEW

Excellent hotel and location. The staff was very helpful and goes above and beyond to make your stay excellent. Mike and Kevin went above and beyond to find me a shuttle to the airport. The room was very nice and clean and the beds are very comfortable. Great location and hotel! Checked in on July 6 and stayed a week and the Aqua Oasis couldn't have been better. I live on Oahu and stayed here before a move to Big Island and this place will be a top recommendation to anyone wanting to stay in the heart of Waikiki.

Room Tip: Can't go wrong here.
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  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 people have reviewed this hotel

Traveler rating
    25
    5
    0
    0
    0
See reviews for
7
9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

This was the first hotel I ever been to with the friendliest and most helpful staff.....that is a big plus for me. That's why I will come back. They welcomed me with open arms and aloha even though I am kamaaina. They were so helpful, nice, and polite. The staff here is what make people like me not minding spending the extra buck for an adequate room. The staff make u wanna come back. Maika'i no.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Oswego, Oregon
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My two kids and I checked in to the Aqua Oasis on June 29 for a two nights stay. Upon our arrival, Dexter and Mike took great care of us with a warm welcome and a fabulous room. Our room was a junior suite, very comfortable for for the three of us with a king bed, pull out sofa, nice bathroom, and large lanai and kitchen. The hotel is perfectly located, a couple blocks from Waikiki Beach and in the thick of amazing shopping and great restaurants. The included breakfast was simple, but got the day started just right. The hotel and staff were great; a super value for the money...I definitely recommend the Aqua Oasis.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McKinleyville, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Moderately priced hotel. When you walk in you feel like you are on a tropical island instead of a big city. Yet right out your door is Shopping, restaurants are all within a block or two, and most important beaches, which is hopefully why you came to Hawaii, right? They provide a towel and beach chair for you to check out and take to the beach. About an 8 min walk including the traffic lights. The staff is super friendly, helpful, and joyful. The breakfast is pretty basic, including of course hot Kona coffee and fresh pineapple ( I saw them unloading them from the truck one day) You can sit in the hanging basket swings and sip your coffee. The downside is maybe the abandoned construction site on Lewers St. If that is an issue for you ask for a room not facing Lewers.

Room Tip: The downside is maybe the abandoned construction site on Lewers St. If that is an issue for you ask...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent our honeymoon here for 6 days. This hotel was great. It was really close to everything.
staff was really helpful with everything. Dexter at the front desk was da man! we got hooked up with some champagne and chocolates and room upgrade. We saved so much money staying here and didnt have to deal with crowds or waiting for everything. Breakfast was limited but would hold me over till lunch. The koi pond in the back was really chill spot to relax. I don't think you will be disappointed here. Ho bra tanks Dexter c u next time ya cuz

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wailuku, Hawaii, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Wakiki action just down the street easy access all over Alamoana Shopping Center maybe 20 minutes walk or 5 minutes drive! Rooms were comfy, AC was nice n cold, workers were friendly n cool MAHALO Dexter n da gang for taking care of me n my family! ALOHAS!!!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very friendly and helpful staff made you feel at home. Newly renovated rooms were clean and up to date. I loved the modern style of the whole room. The location was within perfect walking distance for any activity - night or day - without having to deal with the major crowd. It was so nice, I didn't want to leave! I will definitely come back to this hotel in the future.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Aqua Oasis

Address: 320 Lewers Street, Honolulu, Oahu, HI 96815 (Formerly Aqua Waikiki Joy Hotel)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Romantic Hotel in Honolulu
#15 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aqua Oasis 3*
Official Description (provided by the hotel):
This intimate boutique hotel is a tranquil oasis in the heart of Waikiki. Step outside to find shopping and dining at the new Waikiki Beach Walk and Royal Hawaiian Center. Every room features a deep soaking tub, a iPod alarm/radio, and a private furnished lanai. Here, oasis is an experience and not just a name. ... more   less 
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Also Known As:
Aston Honolulu
Quest Resort Waikiki Beach
Resortquest Waikiki Joy Hotel
Aqua Oasis Hawaii/Honolulu

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