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“Good deal” 4 of 5 stars
Review of Aston Waikiki Beach Hotel

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Aston Waikiki Beach Hotel
3.5 of 5 Resort   |   2570 Kalakaua Avenue, Honolulu, Oahu, HI 96815   |  
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Ranked #55 of 82 hotels in Honolulu
Elyria, Ohio, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good deal”
4 of 5 stars Reviewed October 1, 2012 via mobile

Stayed four nights, nice room though we got two full beds instead of a queen. Don't arrive on weekend, saw looooong lines at check-in. Same breakfast every morning, but lots of other options near location if you want more than a continental meal. Right across from a nice beach for all types - sunbathers, kids, surfers. All in all, no real problems, but nothing outstanding.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Rebecca D, Guest Relations Manager at Aston Waikiki Beach Hotel, responded to this review, October 2, 2012
Aloha, and thank you for taking time to share your experience of our hotel. The weekend you are referring to was very challenging for our Front Desk staff as we had about a third of our hotel check-out, and another third check- in all in the same afternoon. This much movement is not our typical weekend. Normally, our lines and check-in check-out process is consistent. Mahalo for staying with us and we look forward to welcoming you back!

Rebecca D.
Guest Services Coordinator
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2,478 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (527)
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Sydney, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 1, 2012

We found the Aston Waikiki beach a relaxing and comfortable place to stay when we vistited Honolulu.
The staff were amazing and nothing was ever any trouble at all.
The rooms were clean and comfortable and had plenty of space. The view from the Ocean Front room was perfect.
We were originally on the 8th floor above Tkiki's Bar and after two nights of interrupted sleep from noise, we requested to be moved. This request was granted and staff were lovely and helpful when we moved. Our next room was fantastic with no noise.
Breakfast was a nice inclusion. I have read some negative comments on here about seating for breakfast and we never found it a problem.
The only negative I can think of is that the bathrooms are dated and need an upgrade but were clean and practical.
I would recommend this motel to anyone thinking of staying in Honolulu and our kids loved it too.

Room Tip: Higher floors and park side rooms would have less noise.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca D, Guest Relations Manager at Aston Waikiki Beach Hotel, responded to this review, October 2, 2012
Aloha, and thank you for choosing Aston Waikiki Beach Hotel. We were glad to learn that you and your family had a pleasant stay with us. We do our best to accommodate our guests and it looks like we meet your expectations. We hope you had a fabulous Hawaiian holiday, and we look forward to welcoming you back in the future.

Rebecca D.
Guest Services Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 30, 2012

This was our second stay at the hotel in two years and once again we were not disappointed. This time we booked an ocean front room and the view was well worth the extra money. The room we were given was quite large and the three of us had plenty of room. Check in was a little disappointing in that they did not honour our reservation request of a room on a higher floor but after having a chat with staff they quickly changed the room to the floor we had originally requested. Also had to wait three hours for the room but that time was easily filled in by shopping and visiting the beach. When the room was ready our bags were there waiting for us. The only issue we had when we first got to our room was that the previous occupant had spilled something on the bed which had sprayed onto the wall but upon notifying housekeeping they came to our room literally within two minutes to change the bed and clean up for us. You can't really get better than that! The breakfast in the morning was great with plenty of selections and they provided us with a cooler bag - not sure about the previous comments about a cardboard tray as did not see any evidence of this with other guests. Also not sure why so many people comment about the lifts as they are very easy to use and it is quite a smart system would like to see this system in other lifts as it does save waiting. The valet team were brilliant and always had our car ready and waiting when needed. Wolfgang Puck's again was very handy for dinner not to mention Cold Stone Creamery which we visited probably one time too many! Otherwise very happy with this hotel, the service, the staff and particularly the location which is right across from the beach and a short walk to the shops. We will of course stay here again and again. Thank you Aston Waikiki Hotel for another brilliant stay.

Room Tip: Ask for a room on the higher floors to avoid street noise and music from Tiki's Restaurant.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca D, Guest Relations Manager at Aston Waikiki Beach Hotel, responded to this review, October 2, 2012
Aloha, and thank you for the thoughtful review and for choosing to stay with us. We were pleased to learn that you enjoyed our hotel once again. We sincerely appreciate your continued support and we look forward to welcoming you back in the future.

Mahalo,
Rebecca D.
Guest Services Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 30, 2012

We just had 7 nights at this hotel and loved it. The location is great as it is at the quieter end of the beach however only a 5 minute walk if that to where all the action is. The breakfast in the morning is great - admittedly though the first morning was a little daunting as you go down with your little esky and fill it up with breakfast food to take to the beach or sit by the pool or back to the room but you then get used to this of a morning and it is a good start to the day. The rooms are exceptionally clean and the beds are so comfortable and the staff are so obliging. We could not fault this hotel.

Room Tip: We chose a room higher up and away from the lifts as the noise from Tiki's downstairs could be a...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca D, Guest Relations Manager at Aston Waikiki Beach Hotel, responded to this review, October 3, 2012
Aloha, and thank you for staying with us. We were glad to learn that you enjoyed our ‘Breakfast on the Beach’, our convenient location, comfortable beds, and friendly staff. We hope you had a fantastic Hawaiian Holiday and look forward to welcoming you back.

Mahalo,
Rebecca D.
Guest Services Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
14 reviews 14 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 29, 2012

The hotel was average, it held a 4 star rating (presumably self rated) and was a real let down in comparisons to other hotels we had stayed while in the USA. The check in was average and the breakfast was something seen to believed. You were literally given a moulded cardboard tray to collect your breakfast goodies on and had to sit on a pool chair or what available tables there were. If there was no seats then you must eat standing up. Our bar tender at Tiki's Bar was a scream, he clearly had no idea what day it was let alone much about cold beer and warm service. Great convenience shop downstairs, sold a variety of bevvies to tickle your fancy at a nice price. The rooms were small, and needed a good refurb. I guess if you were not spending too much time in your room then who cares, I think were spoilt in other hotels so a bit of mental re-adjustment was required. Hawaii is a great place, but next time, we will stay somewhere else.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca D, Guest Relations Manager at Aston Waikiki Beach Hotel, responded to this review, October 3, 2012
Aloha and thank you for your review. We were disappointed to see that you we were not able to meet your expectations. Due to popular demand we have returned to using cooler bags for our complimentary continental ‘Breakfast on the Beach’. They allow our guests to conveniently pack up and enjoy breakfast around our pool deck, in their guest room, on the beach, or perfect for taking it along on excursions. We are sorry for the inconvenience. We are glad you enjoyed our fantastic location and hope you had a great time in Hawaiian.

Sincerely,
Rebecca D.
Guest Services Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mackay, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 29, 2012

Would I stay here again, in a word, no! The rooms are old, checkin was average and the free breakfast was ordinary. We went to tiki's bar, our bar tender "Nate" didnt really have a clue and the beer was warm. It seemed to be his home away from home and not a place of work. There was nothing 4 star about it. We were duped. Give me a resort in Fiji and there fantastic hospitality any day. Hawaii has a lot to offer though, just use another hotel.

Stayed September 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 29, 2012

Have just stayed there for one night, but moved to the Miramar for rest of the week, just as nice hotel, perhaps even a bit nicer. The Aston is just across the road from the beach, but a 10 min walk from the shops and hub of Waikiki, so we liked the Miramar better, even though it is not quite as close to beach.
Unusual brekky at the Aston, they give you a small cooler bag, which you load up with pastries, cakes, muffins, fruit, yoghurt, take your juice and coffee, then walk over the road to the beach and eat it there. I guess they do this as the outside area to eat your brekky is very limited. We enjoyed it though, a novelty for one night.

Room Tip: Pay the extra for a ocean front room, rather than an ocean view room, worh the extra.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Aston Waikiki Beach Hotel

Address: 2570 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 On the Beach Hotel in Honolulu
#42 Family Hotel in Honolulu
#55 Top resorts Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Aston Waikiki Beach Hotel 3.5*
Official Description (provided by the hotel):
Overlooking one of the world's most renowned beaches, the Aston Waikiki Beach Hotel provides an oceanfront experience at surprisingly accommodating rates. The Aston Waikiki Beach Hotel is the ideal vacation headquarters for couples, families (children stay free) and groups seeking the ultimate Hawaiian experience. The vast majority of our 644 guest rooms offer a private lanai and stunning full or partial ocean views. Diamond Head rises majestically on one side of the hotel, while legendary Waikiki Beach stretches out from the other. ... more   less 
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Also Known As:
Waikiki Beach Hotel
Aston Honolulu
Resort Quest Waikiki Beach Hotel
Resortquest Waikiki Beach Hotel Hawaii
Aston Hotel Waikiki
Aston Waikiki Beach Hotel Hawaii/Honolulu

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