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“Could be great but needs to be cleaner.” 3 of 5 stars
Review of Aqua Waikiki Pearl

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Aqua Waikiki Pearl
2.5 of 5 Hotel   |   415 Nahua Street, Honolulu, Oahu, HI 96815   |  
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Ranked #46 of 82 Hotels in Honolulu
Kailua-Kona, Hawaii
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Could be great but needs to be cleaner.”
3 of 5 stars Reviewed October 10, 2013 via mobile

This small hotel has no great view from the second floor but puts you smack in Waikiki. You can walk to everything. Paid Parking is limited on site and on a first come first serve basis. The offsite parking available is an inconvenience. The bed linens I checked as soon as I got in. They were clean and no evidence of bugs. Great. I left to see family. Came back late and found out that my carpet was really filthy. Had white paper slippers I use to go through airport security in my bag and they were black in about two minutes. I did bring all my issues to management and they responded quickly and appropriately and have also offered me a free upgrade if I choose to stay again. Apparently they are in the process of upgrading the rooms. I hope so because the view may not be great but the staff really is and the location is great. I think from the swift response I received (a few hours from my email) that they will address the issues. The fact that they responded so quickly and have such a well trained staff tells me they are moving in the correct direction. Would I stay again? I am not sure. Some rooms do show "recently upgraded" on the website. I have had a pleasant stay in an Aqua resort before. We shall see. I'll let you all know what happens here!

  • Stayed September 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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918 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
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English first
Waipahu, Hawaii
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2013

Stayed for one night. Parking lot was full so I had to find street parking. Waikiki is a busy area on the weekends. Staff was great! Checking in was a breeze. We were surprised when the clerk at the desk, Dexter, upgraded our room to a suite. SWEET!!! Thanks Dexter! (Go GOVS!!). Room was clean and cool. Location of the hotel is perfect. No breakfast or pool, not a problem! Less than a 5 minute walk to the beach, shops and restaurants everywhere, just perfect. Looking forward to my next stay-cation at the Aqua Waikiki Pearl.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2013 via mobile

Best service all round For the price you pay the rooms are clean and spacious. Facilities could be improved within apartments but nothing that was un comfortable. The receptionist were helpful and friendly. Would recommend to anyone

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 5, 2013

We stayed here for a night before our cruise and was very happy with the hotel, especially the staff most notably Ese and Harry. Don't be expecting the hilton but the rooms are clean and tidy and the locations of the hotel is a close walk to shops and restaurants.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 2, 2013

The hotel itself is nice enough. We stayed in a simple room with a Queen and Double bed (no kitchenette or lanai). Everything was clean and let me tell you, the housekeeping staff know how to tuck in bed corners!. The hotel provides beach towels at the front desk which was an added perk! (Wish we would have known that before we packed ours all the way from Montana.) Our only complaint with the room was the shower water pressure which was weak. That might be because we were on the 10th floor. Another added perk was the safe provided in the room's closet! No continental breakfast is provided but there are several places to get breakfast within a close walking distance. We also enjoyed the hotels location...within walking distance to a lot in Waikiki.
What makes this place special is THE STAFF!!!! They went out of their way to answer our questions and were so kind and helpful! Dish out some friendly teasing and they dished it right back! =) They were kind, funny, knowledgeable, and helpful! One staff member Ese, even went and bought us a Hula Dog with his own money!! We were waiting for our shuttle to the airport and when he heard we had not tried a Hula Dog he quickly ran and got us one. It was delicious!!! What an extra special act of Aloha Spirit!!! Thank you, Ese!!!! And thank you Rachel, Robbie, and Harry too!! You guys ROCK!!!!!!! Mahalo!!

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 1, 2013

Very kind, knowledgeable, helpful and fun staff! The room we stayed in was very large and clean. Great shower pressure and water temperature, air conditioner worked very well. The view from the balcony was amazing (stayed on the 9th floor, could see the ocean to the left and the mountains to the right). The only down sides were the Sports Bar in the building downstairs is loud until 4 am and the parking is not sufficient for what they need, so we had to park several blocks away most nights (they have alternative parking at the Convention Center at a discount price).

Room Tip: Get a room on the 9th or 10th floor for the best view and less noise from the bar.
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 28, 2013

We stayed here for 5 night on our way home to Australia. Great little hotel. The staff are friendly and extremely helpful. Room are always kept clean - air-con is noisy but you get used to it. We didn't have any problem with street noise.
The only thing that would make this a great hotel would be a pool.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aqua Waikiki Pearl

Address: 415 Nahua Street, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#39 Family Hotel in Honolulu
#40 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Aqua Waikiki Pearl 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
The Aqua Waikiki Pearl is a renovated mid-rise hotel tucked into the heart of Waikiki. This location showcases the vibrant city, near shops and restaurants. Located just 2 blocks to Waikiki Beach, this comfortable hotel offers spacious accommodations, large balconies in most rooms, a refrigerator, a microwave, and a coffeemaker with full kitchens in suites. You'll also enjoy the on-site sports bar, Legends, with multi-screen TV's, as well as various retail shops and services. ... more   less 
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Also Known As:
Aqua Waikiki Pearl Honolulu
Aqua Waikiki Pearl Hotel Honolulu
Aston Honolulu Prince Hotel
Honolulu Prince Hotel
Aqua Waikiki Pearl Hawaii/Honolulu

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