It's the staff that makes this place awesome!
Great location and close to most amenities : Bus stops, Food Pantry, International Marketplace, pharmacy, ABC stores, Denny's etc.
Our first night we had a Junior Suite on the same floor as the laundry which was convenient for us. Rooms were exactly like the pictures on the website. A/C worked a treat for us that were still adjusting to the climate. Bathroom was spotless. There was nothing bad about the room.
We returned after our cruise to stay an extra 6 nights, being way too early for check in the staff held our luggage while we explored Waikiki.
We got the same floor as last time but a different room which wasn't exactly up to par as our first night. It did look like the previous guests had a great night though, with wet patches and stains on the floor. But we weren't too fussy so it didn't bother us much.
The only problem we had was the noise from the street but that can't be helped unless you get a room on a higher floor.
So overall we would recommend this hotel to friends and family and we would definitely stay again the next time we do come to Hawaii.
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