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“Great value!” 4 of 5 stars
Review of Aqua Aloha Surf Waikiki

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Aqua Aloha Surf Waikiki
2.5 of 5 Hotel   |   444 Kanekapolei Street, Honolulu, Oahu, HI 96815   |  
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Ranked #53 of 82 Hotels in Honolulu
Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
“Great value!”
4 of 5 stars Reviewed March 5, 2014

I was quite happy with the location, condition and friendly staff. Don't think it can be beat in Waikiki for the price. The hotel seems to have been recently updated. Small room but more than sufficient, wonderful bed and good clean furnishings. I didn't have the breakfast. Only negative is the poor wifi in the lobby. I hope that Tim gives that a boost or else stop calling it an amenity. It's a bargain and it's safe and clean.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, March 6, 2014
Aloha "dale d",
Mahalo for staying with us here at the Aqua Aloha Surf Waikiki. I appreciate you sharing your experience here on tripadvisor. we hope to welcome you back again soon.
Mahalo and Aloha,
Tim Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,199 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
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English first
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014 via mobile

We have just returned from our trip 26th Feb and absolutely had a great time!!! We loved the location where we stayed close walk to beach, shops and everything really no need to hire a car. Pick up point for our tours were very close just around the block.

Hubby and I were impressed by the cleanliness of our room the cleaners were great! we would sleep in or leave our room late but would always come to find our room had been clean and bed made. My previous experience in hotels that our rooms will not be cleaned if we will still in our rooms before lunch. Staff were very friendly and helpful too.

We definitely visit again and recommend this hotel to others.

We loved it there that we are already planning our second trip next year early 2016.

Mahalo
Angela & Ulusese :)

Stayed February 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, March 3, 2014
Aloha "Angela A",
Mahalo for staying with us here at the Aqua Aloha Surf Waikiki. I am so glad you enjoyed your time with us.
We look forward to welcoming you back again in 2016!
Mahalo and Aloha,
Tim Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 26, 2014

We found this hotel clean, safe, and great for being in Waikiki. We were very happy with the complimentary breakfast.....fluffy pancakes, good coffee, hard boiled eggs, oranges, cereal,
toast, etc. Being a little further from the beach, it was quieter and we enjoyed our morning walks along the Ala Wai Canal.I feel our room needed updating ........very dated shower stall and bathroom and a chair and small table would be nice.Otherwise, it was fine for us because we were
out for most of the day. We were on the 4th floor and I do believe they are renovating floors from the top down. Another nice feature was complimentary beach chairs and towels available at the front desk. The staff was friendly and helpful. If you travel like us and enjoy the sights, this hotel may be all you want and need.

Room Tip: Try booking a higher floor, we tried to change, but it was too busy. Also book a room with a lanai...
See more room tips
  • Stayed January 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, February 27, 2014
Aloha "blesstotravel",
Mahalo for staying with us here at the Aloha Surf. I appreciate you taking the time to share your experience here on tripadvisor. I am glad you enjoyed your time with us.
We hope you come back soon.
Mahalo and Aloha,
Tim Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loddekopinge, Sweden
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 26, 2014

We arrived at noon. We were met by a nice lady. Very strict and professional. But nice. Waiting for a couple of hours before we got our room.
The room was a chock. Very small, no visitor's chair, no balcony, really bad view out of the window.
Breakfast next morning was also a chock.
Chinese style. Very bad logistic. Very bad coffee. Birds in the restaurant!! Not enough with seats.
Free wifi in the lobby.
The slowest elevator ever experienced.
There were a shop and a bar/restaurant.
Both were closed.

No, this hotel was really not good

Stayed January 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, February 27, 2014
Aloha "thoMlca",
Thank you for sharing your experience here on tripadvisor. I am not sure what "chock" means, but I am guessing it's not good. Our goal is to provide our guests with a good value in an environment that is relaxing and fun. I am sorry we were not able to achieve that goal for you.
Best Wishes,
Tim Clark
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2014

Ditto the review by KimAust.
Highly recommend this hotel. Repeat customers is a great recommendation.
Beds are very comfortable.
Water pressure for showers very good.
All staff and help are friendly and helpful.

Room Tip: Rooms along the canal are my choice with the mountains in the background. Higher floors have better...
See more room tips
  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, February 18, 2014
Aloha "Claire7765",
Mahalo for staying with us here at the Aloha Surf. I am Glad that you and KimAust enjoyed your time here with us. We hope you will all come back and visit us again soon.
Mahalo and Aloha
Tim Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2014 via mobile

Considering how expensive Waikiki can be this place is fantastic value. The building isn't new but it is kept very clean and the beds are so comfortable. The staff are so friendly and helpful and lots of guests stay here regularly (a good sign!!).
Can't recommend it enough.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, February 18, 2014
Aloha "KimAust",
Mahalo for staying with us. I am glad you enjoyed your time with us. We look forward to welcoming you back again soon.
Mahalo and Aloha,
Tim Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leuven, Belgium
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 16, 2014

Aqua Aloha Surf is located a few steps from Waikiki Beach, with lots of shops around. Our top floor room was very spacious and comfortable, with amazing, 270 degree view over Honolulu. There was no breakfast offered by the hotel, you can buy buffet access in the lobby but this is served by another company. Hotel staff was not amazing, maybe due to the high season and lots of traffic. Overall, good choice in great location.

Room Tip: Definitely go for the premium rooms on the top floors!
See more room tips
  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, February 18, 2014
Aloha "Malinowynet",
Mahalo for staying with us here at the Aqua Aloha Surf Waikiki. I am glad you enjoyed your time with us.
Please come back and visit us again soon.
Mahalo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Aloha Surf Waikiki

Address: 444 Kanekapolei Street, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Aqua Aloha Surf Waikiki 2.5*
Number of rooms: 202
Official Description (provided by the hotel):
Aqua Aloha Surf Waikiki, one of Waikiki's most popular hotels, is a boutique hotel located 2 blocks to the beach and steps from world class dining and shopping. The large, open air lobby connects to a fitness area and Internet cafe as well as a relaxing pool area with cabanas and barbeque grill lit by tiki torches every evening. Continental breakfast is served complimentary daily for bookings made directly through Aqua. With our $15 hospitality fee for all stays beginning August 1, 2014, Aqua Aloha Surf allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include DVDNow (Unlimited movies & PS3 games), Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, Aloha Aqua Surf guest rooms offer AquaBLISS pillow top beds, LCD TV's, mini-refrigerator, a microwave, coffeemaker and safe. Select accommodations offer views of the magical Koolau Mountain range and Ala Wai Golf Course. ... more   less 
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Also Known As:
Aqua Aloha Surf Waikiki Hotel Honolulu
Aqua Aloha Surf Honolulu
Aloha Surf Hotel
Aqua Aloha Surf Hotel
Aqua Aloha Surf Waikiki Hawaii/Honolulu

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