We did a lot of research in booking this hotel for our final Hawaii. night. Our departing flight was at 0700. We wanted shuttle service to and from airport with no hassle. It turned out to be just the opposite. No shuttle from airport unless purchased from outside carrier. Due to our early departure no shuttle in AM either. We had to take cab. I don't mind paying, if I know that is what I have to do, but don't include in your included options, when its not. The lobby is lovely. It is close to Ala Moana Mall, so lots of shopping. Trolley runs from mall around city, so easy for sight seeing.
The staff were not helpful at all. We had four bags, I had new broken arm, and not one bell person or staff member offered to help us.
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- Also Known As:
- Hotel Ala Moana
- Ala Moana Honolulu
- Ala Moana Hotel Hawaii/Honolulu