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“Fantastic hotel for it's price!” 4 of 5 stars
Review of Ala Moana Hotel

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Ala Moana Hotel
3.0 of 5 Hotel   |   410 Atkinson Drive, Honolulu, Oahu, HI 96814   |  
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Ranked #62 of 82 Hotels in Honolulu
BROOKLYN
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Fantastic hotel for it's price!”
4 of 5 stars Reviewed February 4, 2013

We stayed at this hotel for 5 nights and it was nearly half the cost of the other big names while providing fantastic rooms. The service was impeccable and it's conveniently one of the first pickup locations on practically all tours or tourist activities that provide transportation. It's attached to the Ala Moana Shopping center next door so you can walk across the ramp for your morning Starbucks ;). I would definitely consider this place in the future.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave L, General Manager at Ala Moana Hotel, responded to this review, April 16, 2013
Glad that you appreciated the value. Hope to see you back. Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,366 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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English first
Northern California
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2013

If you have a few days in Hawaii, there for business or family matters and not really doing the big tourist Hawaii thing, then this hotel is an ideal location with very reasonable prices.
I had been to the Ala Moana hotel in the past, to dine, dance, or have drinks (way back in the day I even worked at the night club there, Rumours) so when I returned to Honolulu to attend a wedding there in early December, I was very comfortable staying at this hotel. First I had a rate of 119 per night (AAA) discount. Jean, the front receptionist upgraded the room to accomodate two adults. There was a lanai that opened up with a partial view of the water had to lean over) and then there was the city view of the night lights. Nothing spectacular with the room but way above my expectations for 100 a night. The bed was scrupmtious! I really slept well there and I have a very nice tempurpic at home.

THere was an empty mini refrigerator and a coffee pot for use. The room was so quiet-loved that! You can walk to Waikiki-it is close enough. Also close to the bus lines if you needed (to get the UH). What I would like to go is eat at the local restaurants all within walking distance. Korean, Japanese, Chinese, and even fast food -Zippys!!!- at the mall. Ala Moana beach park is across the street but it is a bit of a walk there and not safe at night. If you like to walk like I do (an walk off all the yummy local food) then you can do an early morning or sunset stroll to the the beach. Ala Moana is a great beach for families with young children or those who are not super strong swimmers). There is a pool there but we didn't use it. you need groceries, Don Quixote near by as well as a Wal Mart for getting inexpensive items, like water, shampoo, macadamia nuts to take home. If you like to shop, which I do when I am on vacation, the mall is right across the way. Had my make up done at Sephora, bought my son a suit and Macy's, got a hair cut and was ready to have a blast at the wedding.
I will be going back to the Ala Moana Hotel to visit the city and then may be hopping to an outer island for that more tropical Hawaiian vacation .

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave L, General Manager at Ala Moana Hotel, responded to this review, April 16, 2013
Glad that you enjoyed your stay and hope to see you back here. Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 31, 2013

My choice for staying here because I knew I was only going sleep here while scuba diving every day, all day. For that purpose it was acceptable; cheaper than average and close to necessities.

The rooms are smaller than average, but clean and acceptable.

The lobby is a little sad, and the vacant stores are a little depressing. If you don't stay in the Kona Tower you probably won't notice them.

Free quality internet is a great plus. I suspect almost every room has their own wifi router, connection quality is excellent.

The mall next door is good if you're into shopping.

The Waiki pink line trolley (open bus) stops right outside, which is great for getting in and out of the Waikiki. It's a $2 one-way exact cash fair.

The Kona tower rooms are not good if you're looking for a romantic Hawaiian get-away. I cannot comment on the other tower.

Room Tip: Stay in the Kona Tower only if you're looking for budget stay. Choose the other if you want a sl...
See more room tips
  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ron T, Assistant General Manager at Ala Moana Hotel, responded to this review, February 4, 2013
Thank you for taking the time to post a comment regarding your last visit to the hotel. I am glad that your Kona Tower rooms met your needs and the location suited your activities. We do have rooms in the other tower-Waikiki Tower that are larger and more comfortable, and have private lanais. The rooms also come with two double beds or one king.
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San Jose, California
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 28, 2013

The staff at the hotel (all except the Plantation Cafe) was wonderful, cheerful and delightful. The rooms require a keycard to get to, which is good and bad, as it was annoying to have to race to they keycard. We requested an ocean view room, and got a room on the 30th floor with a partial ocean view. The hotel was nice overall, but the room was a bit small, and the location wasn't the greatest. It was nice to be close to the convention center, but there wasn't much places to eat breakfast around (other then the overpriced Plantation Cafe, and the mall full of chain-restaurants) Also behind the convention center wasn't the nicest area. The concierge, bell staff, and front desk were extremely helpful, and the room was clean.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Top Contributor
142 reviews 142 reviews
42 hotel reviews
Reviews in 60 cities Reviews in 60 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed January 23, 2013

Very nice property; room was comfortable, roomy enough for one - bathroom was good size. Microwave and small fridge in room for longer stays. Access to mall restaurants and food court is good; only 10 minutes to Waikiki. Overall, better than average.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Top Contributor
52 reviews 52 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 23, 2013

The Ala Moana turned out to be a good choice for our family. We rented a car, so there was really no issue about location (although the parking garage smelled of raw sewage). It was safe and quiet and perhaps a bit less crazy than Waikiki. Room was reasonably sized and the staff was friendly, but slow. The Internet wasn't working the first day and they gave me a number to the service provider. When they didn't fix the problem, the staff's attitude was that it wasn't their problem. When I explained that it was there Internet provider and that it really was their problem, they took care of it.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Acton, California, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed January 23, 2013

Thia was our first time in HI and we weren't sure of the hotels, we booked through Hotwire (would not do again) we had to upgrade through the hotel, but in the end we were very happy with our accommodations. The staff was friendly and eager to help, booking adventures and things like that. My only complaint was there was no coffee shop where you could order off a menu, only a cafe that had a continental breakfast or buffet (which we don't like to eat) and was only open in the morning and they would not give you an extra coffee for the room so that you could have more than a cup.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ala Moana Hotel

Address: 410 Atkinson Drive, Honolulu, Oahu, HI 96814
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #62 of 82 Hotels in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ala Moana Hotel 3*
Number of rooms: 1169
Reservation Options:
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Also Known As:
Hotel Ala Moana
Ala Moana Honolulu
Ala Moana Hotel Hawaii/Honolulu

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