I stayed in this hotel in September 2010, and wrote a review at that time. I again stayed in this hotel in room 612 in July of 2011. And, my opinion is basically the same. There are good and bad points to this hotel.
We had requested room 812 where we stayed last trip. However, the hotel did not accomodate that request, and moved us two floors lower. Basically the same exact room, so not sure why our request could not be granted...but, oh well...same great view.
With investment, this could be a premiere property. The beautiful San Souci beach is one of the best in Waikiki. Being away from the hustle and bustle of the main strip is a plus, but being just a short walk from that action, is also a plus. The rooms are clean. There are some minor updates done to the rooms, but they are still very dated. Our bathroom this time had pink and green wall paper, a gold-colored flush knob on the toilet, yet other fixtures were chrome. So, the place needs some TLC and cohesiveness. The shower did not have much pressure, yet the tub still drained slowly. But, still we had an amazing view of the ocean, so who spends their time staring at the dated wallpaper anyway?
Last time I commented about how quiet my room was. This time, not so much. When our neighbors had their t.v. on, it sounded like it was coming from our room! Luckily, they turned it off by 10, and we did not hear any other sounds.
The guy that checked us in was friendly, helpful and had a smile on his face. Our maid the same. However, all other staff we came in contact with, barely made eye contact, or could produce a smile. No one was rude, yet very few were overly pleasant.
Again, we faced homeless people in the park. This time, two begged for money. But, we never felt threatened.
On, July 4th, they ran out of beach towels... minor inconvenience.
Ate at the hotel's Miyako restaurant...again, fantastic food and service. Yet, the place still looks like a cheap Chinese Restaurant off of the interstate, (albeit, with a beautiful view of the ocean),
The thing that got me the most this time, was when I started comparing prices. We had Mai-Tai's at the hotel's bar. $11.00 per drink! That's right, $11.00!!! Yet, when we had Mai-Tai's at Dukes Canoe Club, they were $7.50. At Hula's $5.00!
We bought a 750ML bottle of Sky Vodka at an ABC store...it was $17.95. However, at the hotel's convenience store, this same 750ML bottle was $22.95! One banana, they sold for .79cents. One banana!
So, it seems the hotel is taking advantage of the fact that you are so far from other facilities, so they gouge you on their prices...because they know it is a 10 minute walk for you to buy elsewhere. While this may be the capitalist way, because there is no near competition, it seems wrong to gouge your customers choosing to stay in your hotel. I met a local, who referred to the hotel's convenience store as "shopping at Tiffany's" because their prices are so inflated!
Anyway, after 5 trips to Honolulu and looking for a hotel with an ocean view room.... this is still the best hotel I can find at this price range. Unless research or suggestions come up with other viable alternatives, I will return again to this hotel upon my next trip.
Tip for next trip: Avoid the convenience store, and make a trip to Safeway to stock up on toiletries, snacks and drinks. Do not patronize the hotel bar, as their prices are inflated. Forget about the appearance of the room and homeless people, and focus on the beauty of the ocean! So, the front desk does not make eye contact, or smile...as long as they are not rude...who cares...you are in Hawaii afterall!
- Official Description (provided by the hotel):
- Take advantage of its paradisiacal setting, The New Otani Kaimana Beach Hotel is a refreshing escape from the crowds of Waikiki. This boutique hotel sits right on one of Honolulu’s best white-sand beach, cradled next to the slopes of Diamond Head Crater, and located directly across from the 108 acre Kapiolani Park, perfect for those seeking a recreational or romantic. ... more less
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- Also Known As:
- New Otani Kaimana Beach Hotel
- New Otani Kaimana Beach Honolulu
- Kaimana Beach Hotel
- New Otani Hawaii
- The New Otani Kaimana Beach Hotel Hawaii/Honolulu