My wife and I stayed there on the night before a flight to the midwest and then upon return. We used the Stay and Fly Package for one week parking. Upon return from our week away our car was damaged by someone evidently backing into it. The spaces are very small and distance between rows is adequate for careful drivers, but evidently not the one who hit us and then failed to notify. I went to the desk and advised Raj who was working the desk. He said he would write a report and have it ready to send to the company in the morning.

There was another person on the desk in the A.M. and he said he didn't know of any report being written.

I would advise against leaving a vehicle there if you want it in the same condition you left it in. The rooms are OK but the clientele is a little dicey. I would say the rooms were clean but the building is clearly showing its age. The desk is not unfriendly, but all the gentlemen that I met did not have a particular good fluency in English.

I would certainly check out other hotels near the airport before staying there again.

My husband and I decided to stay here after a 2 week cruise. The room was just for us to sleep in before we caught our flight out the next morning. That is all I had expected a decent place to sleep. Upon check-in I knew I had been wrongly mistaken about my choice. The customer service was below par, but the lobby is decieving. It looks decent, but once you get upstairs into the dim and dingy hallways you get a better idea as to what to expect. The room was disgusting, mildew in the bathroom and pubic hairs on the bed. I honestly did not even want to bother even complaining, I would have been more content in my rental car. That is what we did we left the hotel, since we booked on orbitz the front desk said I had to contact orbitz for the reimbursement, which I didn't even bother with. I was highly disgusted by this hotel, the hotel is below a 1 star in my opinion. I would not recommend this hotel to anyone.

Good Airport shuttle every 30 min 24hrs(5min ride).
Good Pool
Clean Room
Great Service
No restaurant on certain days however they will shuttle you a couple blocks to their sister hotel
to eat.
Single pane cheapo windows and freeway cause noise.
Go for a high floor in the tower (top is 12) .
Microwave and fridge avail if asked for.
expensive store in lobby cheap one out back at service station. Fast food place out back looked good.

We've done Honolulu overnights here several times, and while it isn't the greatest hotel,when you have a late flight in and can't connect until morning, it's okay. Locals can sometimes get "kama'aina" prices - not offered in the winter, though.

On our last trip to New Zealand, we stayed here overnight, arriving quite late. We'd requested a king bed and non-smoking, and were given a complimentary upgrade to a suite, which was quite nice.

Strictly a convenience stay for airport connections - there are much nicer places for an extended vacation.