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“JT” 5 of 5 stars
Review of Embassy Suites Waikiki Beach Walk

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Embassy Suites Waikiki Beach Walk
3.5 of 5 Hotel   |   201 Beachwalk St, Honolulu, Oahu, HI 96815   |  
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Ranked #6 of 82 Hotels in Honolulu
Yorktown, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“JT”
5 of 5 stars Reviewed December 22, 2013

Hotel is centrally located and within walking distance to all the best restaurants, shopping and beaches. The made to order breakfast every morning is fantastic. The evening reception with free beer, wine and mixed drinks provide an excellent way to finish your day or to start your evening. "Dukes" restaurant is just about ten blocks away. Ruth Chris Steak House is about 250 feet away from the main lobby. I definitely like the extra security of having to use your room key to access your room floor.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites Waikiki Beach Walk, responded to this review, December 24, 2013
Dear James T,
Thank you for taking the time post a review regarding your recent stay at our hotel. They say location, location, location is the key factor for a successful hotel. I am glad you fully indulged in the fabulous shops and restaurants on the Waikiki Beach Walk strip. Winding down with a mai tai pool side, then feasting on a delicious steak sounds like an ideal vacation! We look forward to hosting you again.
Thank you,
Bob Y
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1,872 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (364)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Cebu City, Philippines
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2013

The Part Of Arriving, We were all so tired, and a man approached and he was so generous that we all had water cold, snacks, lounging chairs to relax and omg .... it was so pleasant and so awesomely house warming to know that a hotel came to our assistance which we were okay. We had VIP for 1 hour or so..... Thank You Embassy Suitesfor an awesome experience

Room Tip: Viewing The Beach Side..... you get all Views Floor 63
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites Waikiki Beach Walk, responded to this review, December 24, 2013
Dear VernEnciso,
Thank you for taking the time to post a review regarding your past stay in July. I am glad to hear that you felt like a VIP, as we treat all of our guests like our 'Ohana. I hope you were able to enjoy our complimentary daily breakfast and evening reception. Thank you again for your awesome review, and please consider us your home away from home.
Mahalo,
Bob Y
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Satellite Beach, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 18, 2013

Very friendly & welcoming staff. I will be back and I recommend this place to EVERYONE. Everyone was extremely friendly and helpful which made the trip even better. Top Notch F&B crew, they remember your name and make you feel like your at home. Everything about this hotel is amazing and its worth the price you pay.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites Waikiki Beach Walk, responded to this review, December 24, 2013
Dear Jennifer A,
Thank you for the excellent SUITE and short review. I am glad to hear that our staff made you feel welcomed. Each and every staff member take pride in doing what they do best; be hospitable. Guest experience is often heavily impacted by the service received, so it is very honorable to have a review regarding mainly the service we provide. Thank you for your commitment and recommendation. We look forward to your returned visit.
Sincerely,
Bob Y
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Hawaii
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 18, 2013

Expected a better quality bed for this caliber hotel. Also, watch out for the dozens of birds flying all around your head as you're eating breakfast in the open air area. These birds are very brave and fly so close to you that you can feel the updraft as they fly by. I comment to the staff that they really need to do something about the birds. I ended up with multiple bird mite bites and poop on my clothing.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites Waikiki Beach Walk, responded to this review, December 24, 2013
Dear MJKailua,
Thank you for taking the time to post a review regarding your recent stay at our hotel. I apologize if the beds did not meet your expectations. I can assure you that we are up-to-standards of the Embassy brand. I also apologize for the inconvenience you experienced with the birds. We continue to think of tactful ways to prevent disturbance to our guests. I hope you were still able to enjoy the various complimentary amenities offered during your staycation.
Mahalo,
Bob Y
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Tokyo, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2013

All the rooms are suite and guests have larger space than other hotels, location is great, building is a bit old but every facilities including guest room are very clean. All the staff are very kind and I would like to recommend to families having children. My personal view is that the cost performance is far better than Trump and Halekulani, which are next to Embassy Suites. Would like to stay again in the future. Thanks all for the kindness.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites Waikiki Beach Walk, responded to this review, December 24, 2013
Dear Tomoyuki Y,
Thank you for posting a great review on TripAdvisor regarding your experience at our hotel. You are absolutely correct that our hotel is family-oriented with our spacious suites and various complimentary amenities offered. Thank you for the recommendation, and we look forward to your returned stay.
Mahalo,
Bob Y
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2013

The Embassy Suites hotel in Waikiki was in a great location and has very helpful staff. Breakfast is great and has a chef making an omelette of your choice. The complimentary cocktails/drinks every night from 5:30pm-7:30pm is even more of a reason to stay here.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites Waikiki Beach Walk, responded to this review, December 17, 2013
Dear Kylie M,
Thank you for your comments regarding your recent stay at our hotel. Over the years, we have seen an increase in our Australian market. I am glad to hear that our complimentary amenities suit your needs. I hope you enjoyed our spacious suites just as much as our free drinks at the evening reception. Thank you for your recommendation, and we look forward to your future return.
Mahalo,
Bob Y
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Melbourne, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 14, 2013

Arrived early morning after a long flight from Australia to be greeted by a welcome drink and check in and breakfast straight away. Manager on duty, Garrick Otsuka upgraded us to an ocean-view room on a high floor. Beautiful.
Overall staff is fantastic. Breakfast is a great way to start the day - the staff there even remembered us form a previous stay. Everyone friendly and polite. Evening drinks were wonderful bonus - great bar staff and live music very enjoyable.
Rooms very clean.
Great location. Easy walk to beach as well as shops and restaurants.
Will definitely stay again.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites Waikiki Beach Walk, responded to this review, December 17, 2013
Dear Lions300,
Thank you for taking the time to post a fabulous review of your returned stay at our hotel. I am glad to hear that we were able to accommodate your early arrival needs. It is definitely nice to start off your vacation with a beautiful view, as well as a cooked-to-order omelette. You are absolutely correct that we offer plentiful complimentary amenities, as well as being situated in a convenient location. I hope you were able to indulge in the fabulous restaurant choices on Waikiki Beach Walk. Thank you for your loyalty, and we look forward to hosting you again.
Thank you,
Bob Y
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Waikiki Beach Walk

Address: 201 Beachwalk St, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Honolulu
#3 Family Hotel in Honolulu
#5 Spa Hotel in Honolulu
#8 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Embassy Suites Waikiki Beach Walk 3.5*
Number of rooms: 421
Official Description (provided by the hotel):
The Embassy Suites Waikiki Beach Walk is ideal for family vacations, romantic escapes, social gatherings or group retreats. All of our guests enjoy spacious suite accommodations, complimentary cooked-to-order breakfast daily, and our nightly Manager’s Reception. ... more   less 
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Also Known As:
Embassy Suites Waikiki Beach Walk Hotel Honolulu
Embassy Suites Honolulu
Honolulu Embassy Suites
Embassy Suites Oahu
Embassy Suites Waikiki Beach Walk Hawaii/Honolulu

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