Room was clean, spacious and comfortable. Breakfast was included and made-to-order chefs always friendly. Staff are all very welcoming, especially the bartenders at the managers evening cocktail reception. We witnessed a minor incident with a guest one evening and the events that followed can only be described as an execution of precision and professionalism. The guest fell and hit her head on the floor. The first person to assist was a member of the band. A second member of the band ran for help. One of the bartenders came to assist the guest also, while the second bartender closed-down the bar. The third member of the band placed chairs around the area on the floor to secure the scene. The reason I detail this is that extensive training is obviously part of the regime for staff of every nature. Each person knew exactly what had to be done. This just shows that the hotel takes great pride in training staff not only to ensure your vacation is enjoyable, but to respond to emergencies should the need arise. Incidentally, security does a fantastic job of remaining convert. Until that incident, I had no idea there were so many! Again, excellent business planning on part of management to deploy security in a non-intrusive fashion. Would highly recommend and would definitely return.